C.R.Oro - Gioielli Brasile image

C.R.Oro - Gioielli Brasile

Jeweler

One of the Most Reviewed Jewelers in Naples


Address

Viale Cavalleggeri D'Aosta, 118, 80124 Napoli NA, Italy

Contact

+39 081 762 9396

Rating on Google Maps

4.50 (140 reviews)

Open on Google Maps

Working Hours

  • Monday: 9:30 AM to 1:30 PM, 4:30 to 8 PM
  • Tuesday: 9:30 AM to 1:30 PM, 4:30 to 8 PM
  • Wednesday: 9:30 AM to 1:30 PM, 4:30 to 8 PM
  • Thursday: 9:30 AM to 1:30 PM, 4:30 to 8 PM
  • Friday: 9:30 AM to 1:30 PM, 4:30 to 8 PM
  • Saturday: 9:30 AM to 1:30 PM, 4:30 to 8 PM
  • Sunday: (Republic Day), Open 24 hours, Hours might differ

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Giovanni L. 9 months ago on Google • 148 reviews
    I went there for the first time in July to purchase a watch for my partner. The kind owners are attentive and ready to offer a product suited to both your taste and your budget. I'll be back.
    1 person found this review helpful 👍

  • 1/5 Sara 2 years ago on Google
    (Translated by Google) Very bad. I can only say this. I had to make a gift for an eighteenth. There were three of them, only the lady was serving and despite this I had to wait, but that wasn't the problem. After waiting a long time, one of them finally deigns his attention, barely shows me a few Pandora rings and then annoyed he passes me into the hands of the lady, who had even less desire than him to help me and show me something nice. In the end, after showing me some rings in the shop window (there were two counted ones) he told me that I had to see Pandora and that if I hadn't found anything there it was because I already had something in mind, so without mincing words he made me understand that he didn't want to waste time. He showed me right for some very cheap rings, not at all suitable for the situation. Given all the treatment, I preferred to let it go and leave, in case they had wasted any more time "helping" me. (Original) Pessimi. Posso dire solo questo. Dovevo fare un regalo per un diciottesimo. Erano in tre, solo la signora stava servendo e nonostante questo ho dovuto aspettare, ma non è stato questo il problema. Dopo aver aspettato parecchio tempo, uno di loro mi degna finalmente della sua attenzione, mi fa vedere a stento qualche anello di Pandora e poi scocciato mi passa nelle mani della signora, che aveva ancora meno voglia di lui di aiutarmi e mostrarmi qualcosa di carino. Alla fine, dopo avermi mostrato degli anelli in vetrina (erano due contati) mi dice che dovevo vedere da Pandora e che se non avevo trovato niente lì era perché avevo già in mente qualcosa, quindi senza giri di parola mi ha fatto capire che non voleva perdere tempo. Mi ha mostrato giusto per degli anellini molto economici, per niente adatti alla situazione. Visto tutto il trattamento ho preferito lasciar perdere e andarmene, non sia mai avessero perso dell'altro tempo ad "aiutarmi".
    1 person found this review helpful 👍

  • 1/5 Maria U. 3 years ago on Google
    (Translated by Google) If they could give 0 stars they would have deserved them. Superficial, inattentive and what is worse, very rude. I have only dealt with these jewelers over the phone and it was enough for me to realize that it is a place to stay away from. I had to change a gift, I called for the first time to find out if it was possible and if there was an item in the shop that I was interested in: the phone was immediately hung up by a lady with a slightly elderly voice. I am able, not thanks to them, to find a way to change the product in another store, and I discover that the jewelry had omitted the date of purchase of the jewel, necessary for the replacement. I call again for assistance, communicating the reference code of the product and a gentleman replies that he does not know the date of purchase, that they do not keep track of the products sold and that they do not intend to undertake to repair their error from the beginning to it only created problems for me. (Original) Se si potessero dare 0 stelle le avrebbero meritate. Superficiali, disattenti e quel che è peggio, molto scortesi. Ho avuto a che fare con questi gioiellieri solo per telefono e mi è bastato per capire che è un posto da cui stare alla larga. Dovevo cambiare un regalo, ho chiamato una prima volta per sapere se fosse possibile e se in negozio c'era l'articolo che mi interessava: il telefono è stato riagganciato immediatamente da una signora, dalla voce, un po' attempata. Riesco, non grazie a loro, a trovare il modo di cambiare il prodotto in un altro store, e scopro che la gioielleria aveva omesso la data di acquisto del gioiello, necessaria alla sostituzione. Chiamo nuovamente per avere assistenza, comunicando il codice di riferimento del prodotto ed un signore mi risponde che non conosce la data di acquisto, che loro non tengono traccia dei prodotti venduti e che non intendono impegnarsi per riparare ad un LORO errore che dall'inizio a me ha creato solo problemi.
    1 person found this review helpful 👍

  • 5/5 Stefano P. 3 months ago on Google • 564 reviews New
    Family of jewelers of the highest level. Fully stocked with all types of products. Expert in the repair and production of precious metal elements. Honest costs and quality in the choice of products

  • 4/5 Stefano G. 3 years ago on Google • 246 reviews
    Top

  • 5/5 Francesco 6 months ago on Google • 150 reviews
    Excellent jewelry. Very professional and kind.

  • 3/5 Giulio C. 6 years ago on Google • 148 reviews
    Gold and silver

  • 5/5 Lina G. 7 months ago on Google • 137 reviews
    Beautiful shop and friendly staff

  • 5/5 Anna B. 1 year ago on Google • 90 reviews
    Vast assortment of products, from gold to silver, pandora, miluna, kidult, sector etc... Qualified staff, friendly and available to accommodate any customer need...

  • 5/5 Angela E. 1 year ago on Google • 67 reviews
    Excellent staff available, patient, kind, wonderful things, and they create wonderful things... the top in everything

  • 1/5 Francesco G. 5 months ago on Google • 3 reviews
    I had asked to shrink a ring paying attention to the incision, they told me that at most they would touch it a little, but that it would still remain. Instead, more than half of the engraving has disappeared, leaving two words that together do not make a meaningful sentence... If it couldn't be done or they weren't capable it was enough to say so, I would have looked for the solution elsewhere. And instead they ruined something very important.

  • 5/5 Concy C. 1 year ago on Google
    Trattamento regale La cortesia e la gentilezza del proprietario è stata impeccabile, la gioielleria è bellissima e ben fornita accontenta tutti per qualsiasi regalo da fare. Ero molto indecisa sul regalo e con pazienza e professionalità mi hanno indirizzato sul regalo perfetto

  • 5/5 M. I. 1 year ago on Google
    In assoluto una delle migliori gioiellerie che abbia mai visitato. La proprietaria è gentilissima , professionale e da ottimi consigli. Ho acquistato un meraviglioso bracciale pandora

  • 5/5 rosa v. 2 years ago on Google
    (Translated by Google) A very nice shop with a large selection. Competent and very polite people. (Original) Un negozio molto carino con vasta scelta. Persone competenti e molto garbati.

  • 1/5 Biagio G. 4 years ago on Google
    Per nulla seri e professionali. Dopo mesi di attesa mi hanno restituito un prodotto difettoso nonostante fosse in garanzia...non hanno fatto nulla, né spedito alla casa di produzione né aggiustato. Mi sono rivolto altrove e ho risolto in una settimana. Tutto fumo e niente arrosto, sconsiglio vivamente

  • 1/5 tiziana a. 2 years ago on Google • 2 reviews
    Very bad. Never again. Customer focus 0. They ruined my wedding ring. I strongly advise against it. Not just any ring. The wedding ring is a symbol that has great importance. It was enough to say that our request could not be satisfied. I didn't give 0 stars because otherwise the review wouldn't have been published. But even one is too many.
    2 people found this review helpful 👍


Call +39 081 762 9396 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ Same-day delivery

Trends



Last updated:

Similar places



Similar Jewelers nearby

Last updated:
()