1/5 Mayur P. 3 years ago on Google
Pros
1. BVG
India
Limited
–
Playing
very
vital
role
in
the
hospital
Housekeeping
/
Hospitality
/
Security.
This
staffs
are
doing
very
well
and
they
are
very
kindly,
prompt
and
supportive,
would
like
to
share
one
incident
i.e.
as
below.
I’d
misplaced
my
ration
card
inside
the
hospital
and
this
I
came
to
know
on
next
day.
I’d
enquired
about
the
same
with
Housekeeping
/
Security
Staff’s
and
they
listened
my
case
carefully
and
guided
me
their
protocol
in
very
proper
manner.
I’d
wrote
application
to
their
Security
Head
as
per
their
instruction.
Very
next
day
got
a
call
from
Security
cabin
regards
to
collect
my
ration
card.
2. Higher
Authority
/
Social
Worker’s
–
Very
kind,
Supportive
and
Helpful.
Guided
in
very
well
manner.
3. Cafeteria
–
Average,
sometime
‘Cats’
used
to
roam
inside
the
cafeteria
?.
4. Help
Desk
/
NMMC
Authorities
/
MP-JAY
Desk
–
Playing
very
vital
role
during
all
this
stages,
They
was
very
kind
and
helpful
during
my
all
visits.
Guided
very
well
and
helped
me
on
every
stage
during
my
requirements.
Cons
1. Hospital
Staff
(Doctor
Lobby
–
Trainee
&
Nurses)
–
Unprofessional,
Rude
&
Arrogant.
This
staffs
are
very
pathetic
and
do
misguide
to
patient’s
and
their
relative
by
checking
their
financial
background.
(Please
Note:
-
This
is
not
only
happened
in
my
case,
there
are
many
like
us
who
have
been
misguided
and
left
for
suffer
including
patients
too
just
for
money),
would
like
to
share
one
incident
i.e.
as
below,
A.
I’d
admitted
my
wife
for
delivery
in
Labour
Ward
in
emergency
around
10.30
pm
during
this
lockdown
period.
I’d
observed
their
procedure,
they
haven’t
check
all
previous
report
history
and
keep
asking
unnecessary
questions
during
hard
time
&
while
diagnosis
and
treatment
they
shout
at
on
the
patients
and
on
there
relative
too
instead
of
handling
that
situation
in
easy,
cooperative
manner.
B. There
was
provision
of
NMMC
/
MP-JAY
(Schemes)
but
they
didn’t
guide
during
the
starting
phase
of
this
scenario.
After
wasting
plenty
of
money
on
medicine’s
/
multiple
diagnosis
/
tests
we
came
to
know
about
that
formalities
from
the
local
patient’s
relatives
like
us.
C. Pharmacy
Vendor
–
Unprofessional,
Lethargic
&
Rude.
I. They
kept
standing
people’s
(Patients,
Relative
&
Senior
Citizen’s)
despite
of
having
plenty
of
manpower
&
they
keep
doing
their
own
time
pass
like
college
premises
without
understanding
the
urgency
of
customer
case.
II. You
cannot
get
any
discount
on
medicine’s
unless
and
until
your
patient
has
not
been
admitted
in
the
ICU.
However,
when
I
searched
for
outside
pharmacy
like
Soham’s
&
National
they
are
very
kind,
prompt
and
supportive.
I
used
to
get
huge
discount
on
my
wife’s
medicine’s
max.
up
to
20
%
to
30
%.
D. Internal
Department
(Sonography
/
Laboratory)
–
Lack
of
Coordination
I’ve
seen
during
this
period
and
had
very
pathetic
experience.
Every
day
they
keep
testing
Urine
/
Blood
samples
of
patients
without
having
specific
urge
or
need
just
to
make
your
bills.
Many
a
time
patients’
relative
need
do
to
all
the
stuff’s
like
submission
samples
in
spite
of
having
plenty
co-workers.
Overall,
third
class
services
don’t
dare
to
go
if
you
want
save
your
life
and
your
money,
Instead
of
that
go
in
Maasaheb
Meenatai
Thackeray
Hospital.