Croma - Seawoods Mall image

Croma - Seawoods Mall

Electronics store Appliance store Computer accessories store Refrigerator store

One of the Best Places To Visits in Navi Mumbai


Address

1st Floor, Nexus, Seawoods Mall, Railway Station, near Seawoods, Sector 40, Seawoods, Navi Mumbai, Maharashtra 400706, India

Website

store.croma.com

Contact

+91 89769 04302

Rating on Google Maps

4.80 (20.5K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 AM to 10 PM
  • Thursday: 11 AM to 10 PM
  • Friday: 11 AM to 10 PM
  • Saturday: 11 AM to 10 PM
  • Sunday: 11 AM to 10 PM
  • Monday: 11 AM to 10 PM
  • Tuesday: 11 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: good (22) service (20) Croma (20) experience (20) product (17) great (16) staff (13) croma (12) helpful (12) shopping (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Angella J. 8 months ago on Google
    The service was very good. The guys know their products well. I got exactly what I was looking for. Mr. Nafees Shaikh was very patient and got me the most suitable product I could ask for within the price range I mentioned to him. Great service!
    12 people found this review helpful 👍

  • 1/5 Saad P. 8 months ago on Google
    Pathetic Service. They do not pay attention to customers issue and just make a fool of them. I have been following up almost everyday for my aquaguard water purifier service from past 11 days and no action taken yet. They are just doing timepass. Donot even deserve 1 star. After writing this I have got a response from owner to contact support , which I have been doing from past 11 days just contacting and croma team is not taking any action.They take customers for granted once the product is delivered.
    10 people found this review helpful 👍

  • 5/5 Suraj G. 3 months ago on Google • 213 reviews New
    Looking 55 Sony in sewoods croma going on best finance scheme on Sony tv
    1 person found this review helpful 👍

  • 1/5 Tejas R. 10 months ago on Google
    I buyed power bank from croma it was last piece i seen packing thought ok sometimes package damage because I had buy many products from them so kept trust.I opened packing after 10 days seen inside package damage too then seen power bank seems old print got fade after that checked model checked on YouTube i didn't got user manual after that checked serial number it was unmatched on power bank and box i gone to shop today explained all they wasn't agree to replace i said feels like it was for display and everyone had used he was agreed 💯 one of his employee removed aerial number sticker from box removed proof as u can see in below ⬇️ image Even they didn't remove croma scan tag 🏷️ from it after i gone they removed it and it has been all recorded in seawood croma if i didn't got replacement I'll stop buying croma product and need to share with my friends disappointed service It's not customer fault don't tell me T&C of 7 days or anything just tell me this is how u provide package or product i didn't paid u half money or crush currency i deserve same how i paid
    6 people found this review helpful 👍

  • 5/5 Ashok J. 1 year ago on Google
    CHROMA is a TATA brand so it obviously great store. Amazing service People are great there No one asks quotations like other stores You can see product touch feel product
    6 people found this review helpful 👍

  • 5/5 Prathamesh T. 2 years ago on Google
    Bought a Dell laptop for my friend. Each and every staff was very helpful especially ritika was very helpful, she has good knowledge about machine and accessories.We expected few accessories but they were out of stock.
    4 people found this review helpful 👍

  • 5/5 Jay Durges (. 1 year ago on Google
    Went today to Croma (Nexus seawoods) to upgrade my phone ...from note 10 to S22...staffs were very helpful and knowledgeable..extra effort put in by Ms Anjali ... whole process went quite smooth ...good discount/ offer gifts were given to me..
    4 people found this review helpful 👍

  • 1/5 Samidha B. 9 months ago on Google
    When the employee was giving demo for headphones...first i tried them on and it was ok but then while explaining how to use control the employee tried them on and explained it to me....first of all to explain the controls it was unnecessary of him to put it on his head to explain controls.... second of all he had excess oil on his hair.....after he gave them back...I ask him to wipe the oil on headphones politely....his answer to that was in Indian and we use oil....and then he proceed to wipe down the oil with his shirt ....does croma have this kind of standards for sanitary....or this is your level of customer service.... After again asking to wipe that oil with tissues he wiped it away with microfiber cloth..... Not going there again....
    4 people found this review helpful 👍

  • 1/5 Ashwin R. 8 months ago on Google
    Recently bought a blue star Air conditioner from Croma and the same day after installing the AC we had a problem with the Ac.contacted Croma and they sent blue star service engineers,still they did not resolve the problem still we are running behind Croma for replacement of ac after 20 days never expected this type of service from Croma
    4 people found this review helpful 👍

  • 5/5 sachin l. 1 year ago on Google
    Croma offers a wide range of air conditioners at easy EMIs And With cash back.... Daikin ,Lg ,Samsung , Haier ,Bluestar ,Llyod ,Voltas Croma and many more on display in their stores. Attractive exchange scheme is also available for your Old Ac Come and visit at Seawoods Croma Nexus Mall.
    4 people found this review helpful 👍

  • 5/5 zakir k. 7 months ago on Google • 3 reviews
    Got excelent service from rohit , It was time to close the shop yet he managed to help Us and was quick with billing procedure
    3 people found this review helpful 👍

  • 5/5 bhupendra n. 11 months ago on Google
    I had a great experience at croma seawoods store. I recently bought 2 AC with a very kind assistance from ‘Hanif’, a very friendly nature person. Highly recommend.
    3 people found this review helpful 👍

  • 5/5 Palas M. 1 year ago on Google
    Good demo given by Dyson Employee and got a Dyson Air purifier, Dyson Vaccum Cleaner and Dyson Hair Products at Very Good prices
    3 people found this review helpful 👍

  • 4/5 Frank R. 10 months ago on Google
    Products are well displayed and good but executives are very less to handle the customer. You have to wait for the executive to finish with other customers then they will attend you. Twice in my experience it happened that I liked something and wanted to buy but they run out of stock. Once with laptop and other with the air cooler which was recently. Executive are good well preped, understand you're need and requirement. Then guide you perfectly.
    2 people found this review helpful 👍

  • 5/5 Victoria D. 9 months ago on Google
    I recently visited this store to buy a mobile phone and I must say thank you to the guy Manmeet Singh, he very well explained me all the features and details and gave me the best deal. I am impressed by their services and the staff. Would surely recommend to all.
    2 people found this review helpful 👍

  • 5/5 Rajesh M. 7 months ago on Google
    Today I visited store overall experience was very nice Sales person Mr.yuvraj was very polite and he has a good knowledge about product. Thank you croma for the service offered by you. Wide range of cooktop n chimney available here
    1 person found this review helpful 👍

  • 5/5 A. S. 7 months ago on Google
    Really good service! Came here for a replacement of screen guard and they did such a fantastic job. Srushti was amazing. 10/10 would recommend her to help you with this.
    1 person found this review helpful 👍

  • 5/5 Sunny G. 6 months ago on Google
    Good service aniket keluskar and good demo form brand promoter aquaguard good ro water purifier knowledge
    1 person found this review helpful 👍

  • 5/5 Bhumika P. 2 years ago on Google
    Over all experience was good... Nice services given by kashif thanku
    1 person found this review helpful 👍

  • 5/5 Gaurav G. 1 year ago on Google
    Must visit to Seawood Croma at Nexus Mall for Dyson Product, I purchased a Dyson Airwrap and Service was Awesome and the Dyson Employee Palas was very Helpful & Knowledgeable, Must visit Seawood Croma for Buying Dyson Products ✌️✌️✌️
    1 person found this review helpful 👍

  • 5/5 FIROZ K. 5 months ago on Google • 26 reviews
    Was Facing a issue with purchased product which got resolved and helped by Akash Rokde , Yash Pawar and ADM Sushil P. Handled the case very efficiently and effectively Thankyou CROMA for hiring such employees to get Customer Satisfied Today I purchased new Vivo phone

  • 5/5 Ashish I. 8 months ago on Google • 21 reviews
    The shopping mall is a versatile destination that caters to the needs and desires of families and friends alike. It serves as a hub for various activities, offering a wide range of options for shopping, entertainment, and leisure. For families, the shopping mall provides an ideal setting for a day out. With its diverse selection of stores, parents can find everything they need in one place while ensuring their children are entertained. From clothing and accessories to household items and groceries, the mall offers convenience and accessibility. Moreover, the shopping mall offers an array of entertainment options that appeal to both young and old. Families can enjoy watching movies together at the multiplex cinema or engage in friendly competition at the sports arcade. These activities foster bonding moments and create lasting memories. Similarly, friends can also find enjoyment in visiting the shopping mall. They can explore trendy fashion boutiques or discover new gadgets at electronic stores. Additionally, they can indulge in culinary delights by dining at various restaurants or grabbing a quick bite at food courts.

  • 5/5 Priscilla A. 4 months ago on Google • 16 reviews
    Good service by Shreya👍

  • 5/5 Minhad A. 3 months ago on Google • 8 reviews New
    Thank you Mr Mohan for guiding us while purchasing iPhone 15. Very knowledgeable and helpful staff. He gave us great offers on iPhone. We are happy to purchase.

  • 5/5 Jayakrishnan N. 2 months ago on Google • 4 reviews New
    Excellent customer handling , good explanation . Ms.Sakshi and Ms.Preethi has done a great job and they are absolutely perfect in their assignments . I am a happy customer due to them . Thanks

  • 4/5 S W A R O O P. 7 months ago on Google
    Chroma, located in Nexus Seawoods Mall, offers a delightful shopping experience for tech enthusiasts. With a spacious and well-organized layout, it caters to a wide range of electronic needs. The store stocks an extensive selection of gadgets, from smartphones and laptops to home appliances and accessories. One of its standout features is the knowledgeable and courteous staff who assist customers in making informed decisions. They provide valuable insights and product comparisons, enhancing the shopping experience. Chroma's pricing is competitive, and they frequently run promotions and discounts. The availability of various payment options adds to the convenience. However, despite its numerous merits, Chroma can get crowded during peak hours, which may lead to longer checkout queues. Additionally, the store's returns and exchange policies could be more customer-friendly. In summary, Chroma at Nexus Seawoods Mall is a tech-savvy haven with a vast array of electronics, helpful staff, and reasonable prices. It's an excellent destination for all your gadget needs, but it's advisable to visit during off-peak hours for a smoother shopping experience.

  • 5/5 Akkash C. 7 months ago on Google
    Purchased a Marshall speaker from here recently. They have limited Marshall products in stock so not much color options to choose from. Would suggest on changing that. Overall good experience! Thanks to Mr. Soham Kale for providing guidance 👍

  • 5/5 deep jyoti B. 7 months ago on Google
    Yeah!!! Booked Apple iPhone 15 Pro Max on 1st day now waiting for 22nd September. Great experience at Croma Seawoods Store

  • 3/5 Shravan T. 7 months ago on Google
    When I visit to buy new phone , and I ask them for there matching price policy. They say we don't have such policy. After buying phone next they ask for review,at that time I ask them about it so they say that policy we close just day before u came to our store .

  • 5/5 Sheeja B. 7 months ago on Google
    The experience was amazing. The staff Soham Kale was very helpful and kind. Found great service

  • 5/5 Aditya P. 7 months ago on Google
    Purchase watch nice demo given by pooja mam best offer

  • 5/5 Sameer S. 2 years ago on Google
    Over all good experience...nice servies given by Jitesh chawda

  • 3/5 Umar S. 5 months ago on Google
    Was looking for a MacBook air, and was waiting for staff to help me out but no one approached despite me standing next to the laptop for 15-20 minutes, wanted to know on pricing, offers etc. But anyways had a look and left, please improve croma!

  • 5/5 Shivam N. 6 months ago on Google
    I just bought a Lenovo Yoga laptop. I received great information on the varieties and it was so easy for me to select which laptop was is best for me. Mr. Avinash has great product knowledge and he understood which laptops are the right fit for me. I think Croma is the best place for latest products with the best price!

  • 5/5 Samaah S. 6 months ago on Google
    I've purchased many products from this specific center. The Service is amazing. My recent interaction with Sayed Dilawar was very helpful and polite. I hope this center continues to hire polite and patient employees like him.

  • 5/5 Shabu M. 2 years ago on Google
    It was a great experience shopping today on a Christmas Day at Croma with a nice Sales Executive named Roshini who helped me in selecting the right Electric Kettle which I was looking for. The entire transaction finished in a record time less than 10 minutes. She has respected the time and need of a Customer and her Organization, will be a good asset for TATA Organization. God Bless TATA 🇮🇳

  • 5/5 Chetan B. 7 months ago on Google
    Yash from croma really did a great job in suggesting me the right product. I wanted to purchase a product and he showed a really good demo and he also knew how to you use very carefully this product. Really had a good experience purchasing with his expertise

  • 5/5 Ali N. 1 year ago on Google
    Very helpful staff Ritika mam. Brought an dell g-15 5520. Very good service and co operative.... Was great pleasure buying from here...

  • 5/5 Krushna G. 2 years ago on Google
    Good service given by Mr. Roshan Mandhare Good khowlege about the product

  • 5/5 Nilesh D. 2 years ago on Google
    I'm buying new laptop in seawoods Croma good offers and cashback offers. Nice knowledgeble staff thanks croma

  • 4/5 Sujit S. 2 years ago on Google
    Went to purchase Bose Soundlink Micro. The staff were so helpful that he helped me understand the product better. Really appreciate the staff. If you are planning to purchase any electronics visit the store test the products and purchase the products. There are offers running as well nowadays

  • 5/5 Jyoti P. 8 months ago on Google
    We've had a great purchasing experience. Rani Mane has been extremely helpful and kind. Thank you Seawoods Croma.

  • 5/5 Neha S. 8 months ago on Google
    Very good service from Preeti. She is very professional and helpful. Thank you foe for your service..Good Work Keep it up!!

  • 4/5 Akif M. 8 months ago on Google
    great experience shopping here ! excellent assistance from Mr.Mohan

  • 5/5 Om P. 2 years ago on Google
    Good experience in seawoods Croma nice staff Milind guide me in purchasing mobile phone

  • 5/5 Tejas B. 2 years ago on Google
    Good service given by Mr.roshan mandrake and good product knowledge

  • 5/5 Anni M. 1 year ago on Google
    It was a great experience shopping today at Croma with a nice Sales Executive named nikita who helped me in selecting the right PHILIPS ELECTRIC TOOTHBRUSH which I was looking for Philips products are always great We have a hairdryer, shaver set, All those are working well over the last few months It is always known for its good quality thanks to Nikita she had a good knowledge about product

  • 5/5 maaz c. 1 year ago on Google
    I'd want to thank the Seawoods Croma team, especially Sugra Madam, for their efforts. She provided me with excellent assistance and assisted me in choosing the right laptop for my needs. Very pleased with such service

  • 5/5 Geeta J. 9 months ago on Google
    The sales executives at the store at very humble and polite. They provided best price option. Appreciate their efforts. Thanks Manmeet All the best!

  • 5/5 sanjay b. 1 year ago on Google
    Had an amiable experience buying my new 4k tv set. Sales executive Mr. Nitesh sanas was more than helpful in guiding me with the purchase.

  • 5/5 shreya S. 1 year ago on Google
    Visited Croma to buy a laptop for myself. Avinash Sawant helped us choosing the best one which matched our requirements. He helped us with warranty and other perks. Overall a great experience.

  • 5/5 Nilesh K. 4 months ago on Google • 2 reviews
    Smooth experience buying a Lenovo Ideapad Gaming Laptop at Croma. Knowledgeable staff, quick delivery. Highly recommend!
    1 person found this review helpful 👍


Call +91 89769 04302 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



Last updated:

Similar Electronics stores nearby

Last updated:
()