I went in expecting great coffee. I was disappointed. They reheat from a panini press and microwave. My kolaches were cold in the middle, I couldn’t taste cheese and the sausage didn’t have a good taste. The Frappuccino was all sugar, no coffee taste. The juice tasted bland. The breakfast burrito looked disgusting. One side had egg and the opposite side had beans. Tables were dirty with plates not picked up. Maybe they should stick to just cakes.

This place is going downhill. Fast. Maybe it wouldn't go downhill so fast if they treated their employees better. They pay them just enough to get by and expect them to go above and beyond for the company. Yeah right. Nobody is going to work that hard for such little benefit. Heads up, Starbucks pays way more and offers much better benefits, better breaks and it doesn't take FOREVER to close the store.

The service was good. The cookies are great. They don't label or put prices on anything so you have to ask what everything is and its price

Excellent coffee and pastries. I got the large breakfast ham and cheese croissant , and a carmel vanilla frap with 2 shots of coffee. The customer service is exceptional. The environment is very welcoming and family oriented. Every Rao's I've been too are all the same. Highly recommend!

I love this establishment!! As soon as u step foot in the door the employees welcome u! They’re so patient,even when there’s a rush!! Everything is always so fresh and so good . My sister come from lake Charles just to go to Raos!!!

Me and my son love coming here!! The staff is always so sweet! The pastries are very delicious & atmosphere is cute!

Cream cheese frosting is butter and sugar and cream cheese so yes it is pretty much buttercream with cream cheese. No need to be snarky behind the counter and criticizing my inquiries with your coworkers. Keep your opinions about customers preferences to yourself. I DO NOT EAT ANYTHING with BUTTERCREAM or related to it! Doesn't give you the right to talk about me and my choices. Worst customer service! Disappointing establishment. Can't even inquire on what they offer.

A huge choices of pastry, dessert and latte as well as ice cream and birthday cake. Have place to sit and atmosphere is pretty nice and warm. Staffs are really well service. Highly recommended for anybody who wants a real chill thing to meet friend and study 👍🏼

please pay attention to what people order and stop giving them the wrong freaking items, and then sometimes give attitude when politely asked if it could be fixed. smh. get it together pls 😭

I’m so sorry that I have to leave a bad review because the people were super nice and helpful but the desserts are flavorless and I just can’t get past that

Ordered chicken salad sandwich on croissant and planning on having it for lunch!! It came out hot at 8am?? Who eats chicken salad sandwich at 8am?? They did make a cold sandwich that took 15 minutes. The hot one took 5 minutes. ?? Something’s Off!!

Everyone was suggesting this place but sadly I had the worst first impression ever. I needed a really good cake and after I brought home the cake and refrigerated it for 3 hours when I took it out for 20-35 minutes i realized that it’s falling apart FAST. I have friends that make cake and they said that that’s not right take it back and tell them to fix it. I drove 15 mins back to bakery just for the manager to be rude and mean and say that she can’t fix the icing on the cake that fell apart and that it’s my fault because I didn’t refrigerator it when I did. She literally argued with me and wouldn’t let me speak with the owner. This was supposed to be special and this experience ruined the whole day. Don’t recommend this place not even to my worst enemy. I’m literally crying right now because I’m so mad

I have recently moved to this area and told my daughter I wanted to try this bakery for her birthday. A very nice atmosphere greeted us as soon as we walked in. Amazing display and choices of in-house fresh Gelato, and the baked display was looking amazing. I choose the mini strawberry cheesecake and the blueberry bran muffin. The cheesecake was light and airy made New York style with no crust but surprisingly with a bit of sweet mascarpone cheese on the bottom and center of the cheesecake very nice touch!! Homemade whipped cream counters the mascarpone/cheesecake beautifully strawberries were sweet fresh and crisp. The blueberry bran muffin is a difficult one as the bran can be either gritty or dry. This muffin was the best I've had. I ate half that day and the rest in the morning. It was still moist not gritty at all and they did not skimp on blueberries. Service was good, they answered all questions with a smile, patient with us first-timers. overall a very good experience.

My first time going was recommended by friends and family. Such a great experience, A girl name Yajira Welcome me in and help me decide on what to get was very helpful. I went in for a coffee come out with breakfast and a dessert. From the looks of it she really motivated and loves making coffee and really good at it very sweet girl and always laughing and make you feel welcome every time you enter the bakery.

I recently re-discovered Rao's! Such a gem! Plus Monday I had an incorrect order - and the management worked with me to fix it... it's great when a shop stands by their quality of service. If you've never been to Rao's your gonna want to check out their exquisite selection of cakes and other desserts - they even do custom birthday cakes! Their breakfast croissant, is amazing and has a real cheddar cheese!! The coffee beverages cannot be beat!! Seriously! If you like caramel, try the Carmella late - and I'm sorry if you get addicted!! The interior of the bakery is beautiful, and a nice place to meet for a meal with family or friends. They also have Gelato!! 😋

I went here January 2nd...Came in for coffee and dessert and this mural is the first thing to catch my eyes. Amazing landscape of I assume is Italy. I go to the Raos in Houston, and had to check this place while in Port Arthur.

What a great bakery. They have breakfast and lunch items and awesome desserts. Nice atmosphere.

They are always friendly when I go. A few weeks ago my son helped an older lady (80s) by keeping the door open for her as she exited the building, then opened her car for her while she got in. When we walked into the building all the employees were standing there smiling, telling me they watched the whole thing and he tugged on all their heart strings and gave him a free cookie of his choice. This is my go to place for frappes, and strawberry cheesecakes. I'm not a huge fan of cheesecakes but they are the best!!!