MVZ ÄRZTE AM STERN image

MVZ ÄRZTE AM STERN

Medical center Family practice physician General practitioner Dermatologist Gynecologist Pediatrician Gynecologist only

😠 Incompetent Doctors. Some Staffs at the Reception are unfriendly. ⛔️No empathy to sick patients. People often mention sehr, doctor, practice, friendly, nicht, appointment, mich, time, great, waiting,


Address

Kurt-Schumacher-Straße 11, 34117 Kassel, Germany

Website

www.aerzte-am-stern.de

Contact

+49 561 400777666

Rating on Google Maps

4.50 (631 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 2 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 2 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: sehr (19) doctor (18) practice (15) friendly (13) nicht (13) appointment (12) mich (11) time (11) great (10) waiting (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Paula H. 1 year ago on Google • 235 reviews
    Very nice employees. There's always a lot going on here, but despite everything you can get there very quickly. There are several doctors on site here, so everything is well covered. The property is modernly furnished. The employees can often speak several languages, whether Turkish, German, English, Russian, etc. Please note that you always have to go to the same registration area on the first floor, regardless of which area you have an appointment for afterwards. You have to register on the first floor and then go to the dermatologist, general practitioner or whoever :) It's also great that you can easily make appointments online. I highly recommend general medicine, I liked it. I would go to the doctor here again and again.
    9 people found this review helpful 👍

  • 1/5 dear e. 2 years ago on Google
    Incompetent Doctors. Some Staffs at the Reception are unfriendly. ⛔️No empathy to sick patients.
    13 people found this review helpful 👍

  • 5/5 Daniel 1 year ago on Google • 9 reviews
    Really good service in the dermatology department. Totally recommended, the doctor and the receptionists were very kind and they even talk with me in English. Additionally very short waiting times. I will come again
    5 people found this review helpful 👍

  • 5/5 Ahmed M. 1 year ago on Google • 5 reviews
    Friendly and Super Dermatology service. Here all are super friendly, specifically Dr fuller and Seyit.
    5 people found this review helpful 👍

  • 1/5 Lukas K. 1 year ago on Google
    (Translated by Google) Update: Rating was reported by the owner and my authenticity and the rating as such were questioned. However, the phone logs and attendance according to my timeline can be verified. Apparently you want to use excess energy to have bad reviews deleted instead of improving processes. Old rating: Cannot be reached, do not call back. Sick report for Corona was not sent. So far I was very satisfied but the quality is no longer right. (Original) Update: Bewertung wurde vom Inhaber gemeldet und meine Echtheit und die Bewertung als solche angezweifelt. Die Telefonprotokolle und die Anwesenheit nach meiner Zeitachse können aber nachgewiesen werden. Scheinbar möchte man überschüssige Energie dafür verwenden, schlechte Bewertungen löschen zu lassen anstatt Prozesse zu verbessern. Alte Bewertung: Nicht zu erreichen, rufen nicht zurück. Krankmeldung zwecks Corona wurde nicht versendet. Bisher war ich sehr zufrieden aber die Qualität stimmt nicht mehr.
    5 people found this review helpful 👍

  • 5/5 Silas S. 1 year ago on Google
    (Translated by Google) Very nice people at the reception and great doctors with understanding and expertise. The team here is multilingual and can therefore do without an interpreter for many people. In addition, they probably have the most beautiful waiting room I've ever seen in this building. Personally, I feel very comfortable and simply like the people who work there. Greetings if you should read it here. (Original) Sehr liebe Menschen an der Rezeption und tolle Ärzte mit Verständnis und Fachexpertise. Das Team hier ist mehrsprachig und kommt für viele Menschen deshalb ohne Dolmetscher aus. Zusätzlich haben sie hier in dem Gebäude wohl das schönste Wartezimmer das ich je gesehen hab. Fühl mich persönlich sehr wohl und mag einfach die Menschen die dort arbeiten. Liebe Grüße falls ihr es das ihr hier lesen solltet.
    5 people found this review helpful 👍

  • 5/5 Laura I. 1 year ago on Google
    (Translated by Google) Dermatology: A doctor who takes a lot of time for the patients. Secretariat always super friendly! No long waiting times. I feel very comfortable and, above all, I am taken seriously! I can only recommend. (Original) Dermatologie: Ein Arzt, der sich viel Zeit nimmt für die Patienten. Sekretariat immer super freundlich! Keine lange Wartezeiten. Fühle mich super wohl und werde vor allem auch ernst genommen! Kann ich nur empfehlen.
    4 people found this review helpful 👍

  • 5/5 Michael G. 5 months ago on Google • 4 reviews
    Personally, I couldn't imagine a better MVZ. The employees in all departments, whether doctors or assistants, have always treated me very kindly and respectfully during my appointments, which has made me feel very comfortable since my first appointment in July 2022. I also really like the neat and modern ambience. You can just tell that someone in the background is putting a lot of effort into keeping everything running. I know things to be quite different from other doctor's practices... Overall, I can recommend the team without reservation. Thank you very much for being here and have a wonderful Christmas time everyone!!
    3 people found this review helpful 👍

  • 1/5 Eva E. 1 year ago on Google
    (Translated by Google) The majority of the staff in the gynecology department are very disrespectful, I have been going for treatment for a long time, but I will not go anymore… when I ask something or make a request, it is very bad that they reply back and are not helpful or constructive at all. could it be beneficial??? Mutual Courtesy shouldn't be hard….!! (Original) Jinekoloji bölümünde çalışanların çoğunluğu çok saygısız, uzun zaman dır tedavi amaçlı gidiyorum ama artık gitmeyeceğim… birşey sorduğum da veya bir talepte bulunduğum da ters cevap vermeleri ve hiç yardımcı ,yapıcı olmamaları çok kötü…kavgacı bir tavır almak veya istemiyorsan başka yere git tarzı ifade şekli kimin yararına olabilir ki ??? Karşılıklı Nezaket zor olmamalı….!!
    3 people found this review helpful 👍

  • 5/5 Güney D. 1 year ago on Google
    (Translated by Google) I was very positively surprised by the dermatology. I can only recommend !!! The reception and the doctor very accommodating. Keep it up !!! (Original) Ich war sehr Positiv überrascht von der Dermatologie. Kann ich nur weiter empfehlen !!! Der Empfang und der Arzt sehr Zuvorkommend. Weiter so !!!
    3 people found this review helpful 👍

  • 5/5 Esra S. 1 year ago on Google
    Sehr nett, professionell und freundlich. Wir sind, seid über 20 Jahren bei der Kinderheilkunde Patientinnen. Meine kleine Schwester ist gut aufgehoben bei Frau Üzrek sie sorgt sich sehr um Sie. DANKE 🙏 (Translated by Google) Very nice, professional and friendly. We have been patients in paediatrics for over 20 years. My little sister is in good hands with Ms. Üzrek, she takes great care of you. THANK YOU 🙏
    3 people found this review helpful 👍

  • 1/5 Nakis K. 1 year ago on Google
    (Translated by Google) Too bad. Appointments are never followed. You can't see a doctor without eating the brush of Sevda lady in the secretariat. They finish the examination one hour before the end of the working hours. They say there is no doctor. For example, they don't get you to go at 13 o'clock on Wednesday, they say the shift is over and there is no doctor. Go and register elsewhere. (Original) Çok kötü. Randevulara hiç uyulmuyor. Sekreterlikteki Sevda hanımın fırçasını yemeden doktora görünemiyoraunuz zaten. Mesai bitiminden bir saat önce muayeneyi bitiriyorlar. Doktor yok diyorlar. Mesela Çarşamba saat 13 te gidin almazlar mesai bitti doktor yok derler. Gidin başka yere yaptırın kaydınızı.
    3 people found this review helpful 👍

  • 5/5 Cemal E. 1 year ago on Google
    (Translated by Google) Very nice people at the reception and great doctors with understanding and expertise. The team here is multilingual and can therefore do without an interpreter for many people. In addition, they probably have the most beautiful waiting room I've ever seen in this building. Personally, I feel very comfortable and simply like the people who work there. Greetings if you should read it here. 😇 Children's doctor (Original) Sehr liebe Menschen an der Rezeption und tolle Ärzte mit Verständnis und Fachexpertise. Das Team hier ist mehrsprachig und kommt für viele Menschen deshalb ohne Dolmetscher aus. Zusätzlich haben sie hier in dem Gebäude wohl das schönste Wartezimmer das ich je gesehen hab. Fühl mich persönlich sehr wohl und mag einfach die Menschen die dort arbeiten. Liebe Grüße falls ihr es das ihr hier lesen solltet.😇 Kinder Arzt
    3 people found this review helpful 👍

  • 5/5 SLAVKA I. 1 year ago on Google
    (Translated by Google) Pediatrician very competent and also very friendly. The staff, the medical assistants, are very nice and friendly and do their job really well (Original) Kinderärztin sehr sehr kompetent und auch sehr freundlich. Auch das Personal die Arzthelferinnen sehr nett und freundlich machen ihre Arbeit wirklich gut
    2 people found this review helpful 👍

  • 1/5 Selli M. 1 year ago on Google
    (Translated by Google) If I could give 0 stars, I would! I am completely stunned. An agreed appointment was not kept and if you bring this up, you will be lied to and called a liar. One of the hired receptionists at the front desk (dyed hair, black glasses) is very rude and unprofessional. I and another patient were yelled at by her, she snatched a document from my hand and her behavior in general was very tactless! I have never experienced something like that. In general, I am not enthusiastic about the medical examination. So if you're looking for a good place to go for illness-related ailments, don't go here, I would STRONGLY advise against this practice! Never again... (Original) Wenn ich 0 Sterne vergeben könnte, dann würde ich dies direkt tun! Ich bin völlig fassungslos. Ein abgesprochener Termin wurde nicht eingehalten und wenn man dies zur Sprache bringt, wird man belogen und als Lügner tituliert. Eine der eingestellten Rezeptionistinnen am Empfang (rot gefärbte Haare, schwarze Brille) ist sehr unhöflich und unprofessionell. Ich und eine andere Patientin wurden von ihr angeschrien, sie riss mir ein Dokument aus der Hand und ihr Verhalten war im Allgemeinen sehr taktlos! So etwas habe ich noch nie erlebt. Im Allgemeinen bin ich von der medizinischen Untersuchung nicht begeistert. Wenn Sie also eine gute Anlaufstelle für krankheitsbedingte Beschwerden suchen, gehen Sie nicht hierher, ich würde Ihnen von dieser Praxis DRINGEND abraten! Nie wieder...
    2 people found this review helpful 👍

  • 5/5 Eni P. 1 year ago on Google
    (Translated by Google) I have now been to the dermatologist every 3 days for 4 weeks straight and I was more than at peace. She is an absolutely competent doctor with a great team at her side. When I was in the practice for the first time, a lady also started, mainly at the reception, she does it really fabulously and is always friendly and helpful. I very much regret that the doctor is leaving the house and I wish her all the best on her further journey! (Original) Ich war jetzt 4 Wochen am Stück jeden 3 Tag bei der Ärztin der Dermatologie und ich war mehr als zu Frieden. Sie ist eine absolut kompetente Ärztin mit tollem Team an ihrer Seite. Als ich das erstmal in der Praxis war fing auch eine Dame neu an, hauptsächlich am Empfang eingesetzt, sie macht das wirklich fabelhaft ist immer freundlich und hilfsbereit. Ich bedauere es sehr, dass die Ärztin das Haus verlässt und wünsche ihr alles Gute auf ihrem weiteren Weg !
    2 people found this review helpful 👍

  • 5/5 Lala L. 1 year ago on Google
    (Translated by Google) The guy with the red hair at the dermatology desk is really very nice. No waiting times. The doctor knew immediately what kind of rare skin disease I had and gave me very good advice. Just being taken seriously and being taken care of is worth a lot. (Original) Der Typ mit den roten Haaren an der Anmeldung der Dermatologie ist wirklich sehr nett. Keine Wartezeiten. Die Ärztin wusste sofort was für eine seltene Hautkrankheit ich hatte und hat mich sehr gut beraten. Alleine dass man ernst genommen wird und dass man sich um einen kümmert ist schon viel wert.
    2 people found this review helpful 👍

  • 5/5 Monika M. 6 months ago on Google
    Ich bin froh endlich einen neuen Allgemeinmediziner gefunden zu haben. Obwohl ich vom Landkreis Kassel komme, nehme ich den Weg gerne auf mich. Super freundliches Team! Neben der Allgemeinmedizin befinden sich auch weitere Fachbereiche im Haus 👍🏽 Also ich kann es nur weiterempfehlen!
    1 person found this review helpful 👍

  • 5/5 Bushra H. 1 year ago on Google
    Ich war heute in der Arztpraxis und habe mich sehr wohl gefühlt. Tolles Team, tolle Praxis und Wartezeit- so gut wie keine und sehr sauber. Ich würde die Praxis immer weiter empfehlen. Komme gerne wieder! (Translated by Google) I went to the doctor's office today and felt very comfortable. Great team, great practice and waiting time - almost none and very clean. I would always recommend the practice. I'd love to come back!
    1 person found this review helpful 👍

  • 3/5 Pia S. 1 year ago on Google
    (Translated by Google) Those who come from the village experience culture here. We got an appointment with an ophthalmologist at short notice but also had to wait 2 hours for the treatment. Unfortunately, the parking situation is in the city, luckily on the street or in a multi-storey car park. First you will be logged out and then you will be called. The waiting room is very large and music is playing. Very pleasant. (Original) Wer vom Dorf kommt, erlebt hier Kultur. Wir haben kurzfristig einen Augenarzt Termin bekommen haben aber auch 2 Std. bis zur Behandlung warten müssen. Leider ist die Parkplatzsituation Stadtmäßig, Glück an der Straße oder Parkhaus. Erst erfolgt eine Abmeldung und dann wird man aufgerufen. Der Warteraum ist sehr groß und es läuft Musik. Sehr angenehm.

  • 1/5 Sena K. 1 year ago on Google
    (Translated by Google) During an intimate physical exam, 3 nurses and a patient simply walked into the room. Examination rooms cannot be locked from the inside. Same every time. I've stayed here for practical reasons, but now I'm also getting annoyed that I can't reach anyone by phone. I often had no choice but to go to the emergency room or ABD, even though my family doctor had to take care of it. I no longer trust the medical skills. I was there once because of severe dizziness but was diagnosed with "back pain". Why just any diagnosis? In the following appointment, the doctor no longer knew about my dizziness and asked me about my back pain. On the other hand, they don't mention that I have migraines, so every time I order a prescription I have to see the doctor and have to wait an hour for a 2-minute appointment with my migraines. I needed an entire vaccination certificate, which was entered completely incorrectly and had to be corrected several times. In addition, they always forget to open the front door of the practice in the morning. You can't manage to admit a patient in less than 10 minutes when registering. They are so slow, incopetent and extremely rude when you even get a call back. Simply unable to give appointments, so that everyone is ordered there at 8 in the morning, of course with corresponding waiting times. I can not stand it anymore. I'm never going there again. I am now looking for a new family doctor. If you don't need it for language reasons, then go somewhere else. (Original) Bei einer intimen körperlichen Untersuchung kamen einfach 3 Krankenschwester und ein Patient ins Zimmer rein. Untersuchungszimmern können nicht von Innen abgeschlossen werden. Jedes Mal gleich. Ich bin aus praktischen Gründen bisher hier geblieben aber mittlerweile mich nervt es auch, dass ich niemanden telefonisch erreichen kann. Es blieb mir oft nichts anderes übrig in die Notaufnahme oder ABD zu gehen, obwohl mein Hausarzt sich darum kümmern musste. Ich vertraue die ärztliche Kompetenzen auch nicht mehr. Ich war einmal wegen starkem Schwindel dort aber habe ich "Rückenschmerzen" als Diagnose bekommen. Warum einfach irgendeine Diagnose? Im Folge Termin wusste der Arzt nicht mehr über mein Schwindel und fragte mich über meine Rückenschmerzen aus. Andereseits, wird nicht vermerkt, dass ich Migrene habe, weswegen ich bei jeder Rezeptbestellung den Arzt sehen und mit meiner Migrene eine Stunde auf 2-Minutigen Termin warten muss. Ich brauchte eine gesamte Impfbescheinigung, was völlig falsch eingetragen wurde und mehrmals korrigiert werden musste. Außerdem vergessen sie immer eine Eingangstür von der Praxis morgens aufzumachen. Sie kriegen bei der Anmeldung nicht hin unter 10 Minuten ein Patient aufzunehmen. Sie sind so langsam, inkopetent und extrem unfreundlich wenn man überhaupt zurückgerufen wird. Einfach Unfähig Termine zu geben, sodass Jeder morgens um 8 dahin bestellt wird, natürlich mit entsprenden Wartezeiten. Ich habe kein Bock mehr. Ich gehe nie wieder dahin. Ich mache mich ab sofort auf die Suche nach einem neuen Hausarzt. Wenn Sie aus sprachlichen Gründen nicht drauf angewiesen sind, dann gehen Sie woanders hin.

  • 5/5 Viktoriya I. 1 year ago on Google
    (Translated by Google) Nice reception staff, friendly and courteous, quick appointments. I had an appointment in the dermatology department with Dr. medical Stefan Füller is very satisfied, I can only recommend the doctor! (Original) Nettes Empfangspersonal, freundlich zu Vorkommend, schneller Terminvergabe. Ich hatte ein Termin in der Dermatologie Abteilung bei Dr. med. Stefan Füller bin sehr zufrieden, ich kann der Doktor nur weiter empfehlen!

  • 5/5 Erik B. 1 year ago on Google
    (Translated by Google) Today I had my children examined in paediatrics and can only report positive things. The team is friendly, competent and above all helpful! (Original) Habe heute meiner Kinder in der Kinderheilkunde untersuchen lassen und kann nur positives berichten. Das Team ist freundlich, kompetent und vor allem hilfsbereit!

  • 3/5 H 2 years ago on Google
    (Translated by Google) gynecology I've been here twice for complaints in the past year. Scheduling appointments online was uncomplicated and fast, the employees are all super friendly. For pure preventive appointments, the two doctors Fr Bayoud and Fr Halilovic are certainly great. Both friendly, careful, all good. However, Fr Bayoud didn't take my complaints seriously and didn't even examine them more closely. I had to ask for a prescription for a painkiller myself and tell her what medication I had heard about it helps. A few months later at Fr Halilovic for the same problem. She then at least examined me, but then left me alone with a diagnosis without explaining exactly what that means for me. In my surprise at the diagnosis, I completely forgot to ask. It is very likely that something was overlooked. I don't want to talk bad about everything, as I said, preventive care is good, everyone is friendly and nice, but if you have complaints, particularly severe pain, it's less appropriate. There is simply a lack of specialist knowledge and the explanation given by Fr Halilovic was also rather poor. (Original) Gynäkologie Bin im letzten Jahr zweimal wegen Beschwerden dagewesen. Terminvergabe online ging unkompliziert und schnell, die Mitarbeiterinnen sind auch alle super freundlich. Zur reinen Vorsorge Terminen sind die beiden Ärtinnen Fr Bayoud und Fr Halilovic sicherlich super. Beide freundlich, vorsichtig, alles gut. Fr Bayoud hat meine Beschwerden jedoch wenig Ernst genommen und nichtmal genauer untersucht. Nach einem Rezept für ein Schmerzmittel musste ich selber fragen und ihr noch das Medikament nennen von dem ich gehört hatte es hilft. Ein paar Monate später bei Fr Halilovic wegen demselben Problem. Sie hat dann zumindest untersucht, mich dann jedoch mit einer Diagnose alleine stehen lassen ohne genau zu erklären was das nun für mich bedeutet. In meiner Überraschung über die Diagnose habe ich natürlich völlig vergessen nachzufragen. Sehr wahrscheinlich wurde sogar etwas übersehen. Ich will nicht alles schlecht reden, wie gesagt, Vorsorge gut, alle freundlich und nett aber wenn man Beschwerden, besonders starke Schmerzen hat eher weniger geeinget. Da fehlt einfach Fachwissen und die Aufklärung bei Fr Halilovic war auch eher mangelhaft.

  • 5/5 Ralf M. 6 months ago on Google • 1 review
    "Hey guys! 🌞 Today I would like to tell you about my experience at Praxis Doctor Füller and give you a bit of optimism! 😊 I recently had an appointment at Praxis Doctor Füller and I have to say, it was just great! 🙌 The entire team was so friendly and professional that I immediately felt at home. From the warm welcome to the careful examination, I received excellent care. Dr. Füller himself is a true expert in his field. With his calm and positive manner, he answered all of my questions and made me feel like I was in the best hands. He really took the time to listen to my individual needs and give me the best possible treatment. What I particularly liked was the atmosphere in the practice. It was bright, modern and inviting, which helped me relax. The entire team looked after my well-being and ensured that I felt completely taken care of during my visit. I can really recommend the practice to anyone who is looking for competent and optimistic medical care. Here you will not only receive the best professional care, but also be welcomed with a smile and positive vibes. 😄 So, if you are looking for a dermatology practice that will delight you with an optimistic and professional team, then you have come to the right place! Let their expertise and positive energy convince you. You will not regret it! 💪
    8 people found this review helpful 👍

  • 1/5 Can K. 6 months ago on Google • 1 review
    Ladies and Gentlemen I would like to complain about my experiences at the MVZ Ärzte Am Stern children's department. Unfortunately, I have had some negative experiences that I would like to address. First, I would like to talk about scheduling appointments. It has happened that appointments were made by one employee, but another employee had entered a completely different appointment in the system. This has caused confusion and inconvenience. I also found that appointments were frequently canceled, which led to a significant delay in my treatment. I would also like to address the unfriendly attitude of the employees in the practice. I didn't feel welcome and the tone was often very unfriendly. This has severely affected my confidence in the practice. Another problem is the long waiting time. Every time I visited I had to expect a considerable waiting time. This is particularly problematic when it comes to an appointment for my child, as children are often impatient and find it difficult to tolerate long waits. Another point of criticism concerns the appointment arrangements. It was often difficult to reach the practice by phone, especially as a pediatric practice. This has led to frustration and dissatisfaction as I needed to discuss urgent concerns or clarify questions but could not reach anyone. Finally, I would like to mention that this is a Turkish practice with Turkish employees. Although I am Turkish myself, I unfortunately cannot recommend the practice based on my experiences. I hope that my complaint will be taken seriously and that measures will be taken to resolve these issues. As a patient, it is important to feel cared for and respected in a doctor's office. I hope for a positive change in practice. Best regards, Van family
    5 people found this review helpful 👍

  • 5/5 Fenerbahce E. 8 months ago on Google • 1 review
    Special praise to the gynecology department. I have been a patient at the medical center for years. Recently, my wife, who moved here, has also been a patient in gynecology and is receiving great treatment here. The ladies at reception are always friendly & helpful. The doctor is competent and has the necessary knowledge and sensitivity for dealing with people from different cultures. We are completely satisfied!
    2 people found this review helpful 👍

  • 5/5 Neslihan B. 4 months ago on Google • 1 review
    I have been bringing my two children to this clinic for about 20 months. The staff is very polite. In emergencies, we can be examined the same day. Although it can be difficult to get an appointment for non-urgent tests, it is always worth the wait. Above all, our pediatrician, Ms. Biçer, is a great person both professionally and personally. She is not only knowledgeable but also a very caring doctor. She always thinks about the children's well-being, communicates well with them and provides you with detailed information. She answers all of my questions patiently and in an explanatory manner. We feel very lucky that our paths crossed.
    2 people found this review helpful 👍

  • 3/5 Khaytbay A. 1 year ago on Google • 2 reviews
    I am not satisfied, because they always write the names incorrectly, whether they’re unable to write the receipts correctly or they want the clients to run again and again.

  • 5/5 Оля �. 1 year ago on Google • 2 reviews
    Gynäkologie is very good! Thank you


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