The sales person was very helpful and the service here is top quality.

11-10-2019 around 17:00, two ladies downstairs, one gentleman upstairs. All 3 of them in german= Schweinhunden. I went inside to buy shoes for my mom. If I spend more then 500 euros I would like to be treated atleast normally.

assistants didn’t greet, looked around the shop for 20 min, then tried something on, no assistance at fitting rooms. told a girl assistant apon leaving that there was a spider in my fitting room, no thank you or apology. over all would rather buy at any other store or online, really disappointed by burberry‘s hiring at this location.

Get your Burberry stuff in Düsseldorf. Always has a nice selection and the staff is helpful.

Good shop, service OK (not very pro-active though), multi-lingual staff

Friendly staff, fast service. Always pleases with pleasant bonuses from the store)

I visited this specific store to purchase a trench coat, and I had the best experience shopping here! The staff was extremely attentive and consultative, and was there throughout addressing questions I have on the product I was looking to purchase. I absolutely enjoyed my experience! Thank you so much Petra for making my experience a great one!

Staff could be more friendly. Otherwise great shop

Great brand and beautiful

I bought a gift scarf from outlet because they don’t have the box for the scarf and they don’t do it as a gift they but it in shoes box I asked if i can go to any Burberry shop to do it they told me u can so I went to Dusseldorf Burberry and i asked them to change for me the box and do it as a gift they told we cannot in outlet u bought it for cheaper price we can’t change for u the box i even told i will pay for the box no problem but change it plz it’s not nice to give a gift in shoes box I spoke with people who works there and also the manager they let me feel that I really bought from a poor brand The good brand will stay good in the shop or outlet but if the people who works in Burberry Dusseldorf are not sure about the quality of their brand they feel when it be sell in outlet cheaper it’s not having good quality

nice people and very welcoming

Super Fancy!! So luxury and nice!

Very helpful and resourceful staff! Service in English available.

Nice

Nice interior