UPDATE: after I have posted my review, Ben's Jungle contacted me, apologizing for the issues encountered and offering a compensation. Originally when I contacted them about the damaged plants I did not yet discover the pests, so the shop couldn't adress this problem then. After reading my review they reached out, agreed there were issues, and sent me two beautiful plants for free as a compensation. The new plants both look great and are not like the first batch I received, and one is way larger than what I ordered originally (I ordered a baby one and now recieved a very full adult plant in an 13-ish cm pot). I found remains of a caterpillar cocoon on one of the leaves of the new plants, but the leaves do not seem to be chomped on by any insects. I have added new pictures now, the new plants are a calathea white fusion and a beauty star. I suggest when you see a problem with your plants received from here you insist on solving it, even if the seller doesn't initially agree anything is wrong. A few weeks later now, the thrips from the first delivery managed to spread to many of my other plants, despite my best efforts to prevent this. I lost several plants I loved and spent years taking care of and many more are struggling. No free replacement plants can be enough to cover this and I now wish I never bought anything from this shop, despite their good customer service. Original review: Never again. I ordered 6 plants from here. They arrived after 5 days, well packed, but in bad condition and turned out to be infested with pests. One plant (that costed 35 euros) had 4 leaves upon arrival, of which only one was not severely deformed or damaged. There were holes all over the leaves and about 2 cm of each leaf were completely dry and dead. I got 20% refund off this plant when I contacted the seller, but unfortunately plant that damaged is not something you want to use as a decoration, but have to hope it will survive at all... Another plant was pretty leggy indicating it didn't have enough light in the nursery. All of its leaves were also mildly deformed and had multiple holes and scraches, as well as dry edges, not making a healthy look. The sellers comment on it was that it looks great and no plant is perfect in nature. Two more smaller plants had multiple dameged spots and scratches on all leaves as well, although I wasn't bothered by it at first since I deliberately bought them in baby size and I can cut these leaves off in a few years when they grow larger (something that you do not expect to have to do when buying adult plants, as the first two). Later I discovered that all six plants were infested with pests! Not even one type, that could come with one plant and then spread, but two different (that I saw so far) One plant had scales, the other 5 - thrips. Overall, it looks to me like this shop doesn't take good care of their plants so that they all get damaged (sure, no plant is perfect, but I have never received this amount of defective plants from any other plant shop), does not care for plants health so the pests remain untreated and sent to customers (perhaps both problems are caused by overcrowding? Could be that they try to grow too many plants for the space they have, so the neighboring pots cut leaves, pests spread instantly, plants compete for light etc). This is definitely not the place where I'd like to get my plants from and not a shop I will support or recommend.

I have had 2 orders fairly recently and they've both arrived in good time and good condition, especially during a pandemic and considering they have been sent from Germany to England. Plants have all been a good size and packed well. If only I could afford some of those rarer Philodendrons! :)

I am so impressed with Ben’s Jungle! I’ve received two orders now and the plants have exceeded my expectations. I wondered how some of the pricier philodendrons would come out of shipping, but they have thrived. Everything was packaged with care, I received email shipping updates, and found not a single leaf out of place when I opened the boxes. So happy with my healthy, beautiful plants. Thank you, Ben! My favorite plant seller, only wish I lived close enough to visit the shop!

This seller sells rare plants that are hard to get your hands on, like Philodendron Verrucosum, Melanochrysum, Pink Princess, and all sorts of other terrarium or houseplants. The plants are great price/quality/size wise. When something happens to it or if it is damaged during transport, there is always room for feedback and Ben responds well to messages, even on instagram. I recommend this seller. I ordered the plants on the pictures in November 2018, the photo's show how the plants look in May 2019.

I ordered 4 alocasia bulbs from them, 2 melo (10€/piece) and 2 macrorrhiza variegated (20€/piece). They all came in the same box with a very soggy sphagnum moss so I couldn't know which one is which. But the big problem was that one of them was rooted. I contacted them immediately with this matter but they didn't responded back. I contacted them again a few days later, and again, no response. Not to mention the order took 2 weeks to arrive. Very bad experience. Update: After I left my review here, they responded my emails and refunded the money for the rooted bulb, which they said it was macrorrhiza. Update 2: One of the Melo corm has sprouted and it's a Pseudo Sanderiana. I contacted them a few days back and no response. After the first review I had a change of heart, thinking they are not that bad, but now I definitely think they are the worst. I strongly recommend to not order from them!

Ordered several terrarium plants a couple of months ago. I quarantined them in their own plastic container and have since found mealybugs on several of my orchids. Which I am still trying to control. I messaged Ben’s jungle and told them about what I had found which they then tried to insinuate that it was my fault. After I let them know how I quarantine my plants I stopped hearing back from them. It has gotten to the point where I think it’s just easier to throw my plants. I understand that we are dealing with plants and pests can happen, but the lack of interest in your customers concerns is disgusting.

I ordered some cuttings and they all were all very nice ones. One of them, a variegated Monstera came damaged by the cold weather though. Ben’s Jungle replaced it with a rooted plant just the next week. Very nice attitude and quick responses from their side. Definitely would buy again and recommend. It is good to know that the seller takes responsibility for what the customers receives at the end.

Fast delivery of searched plants to Poland. I met these guys in Hamm on am exhibition and they were customer orientated and very friendly. The plants were well packed and from good quality

Very happy with my order! It was my first buy from BJ and definitely not my last. Plants are beautiful with healthy roots, great packaging! A+ for BJ Team! :) Note for orders from Croatia: DHL only delivers to Croatia, from here Hrvatska pošta takes over. I was very lucky, ordered on Monday, shipped on Monday and delivered on Friday.

Great store, last time bought multiple cuttings and they were mostly rooted and in great shape. Have bought many times and very satisfied. Thank you 🙂👍