3/5 Alex 1 year ago on Google
Overall
the
Waldhotel
is
a
nice
hotel
that
seems
to
cater
to
mostly
a
domestic
crowd.
The
restaurant
staff
and
amenities
were
clean
and
welcoming.
The
hotel
is
located
in
the
woods
near
many
athletic
complexes
that
range
from
soccer
fields,
a
rock
climbing
facility,
an
ice
skating
rink,
an
outdoor
parkour
and
a
children's
playground.
Consequently,
the
hotel
has
an
upscale
Olympic
village
feel.
Our
family
of
4
stayed
here
during
the
summer
while
there
was
an
excessive
heat
warning
with
temperatures
over
34C.
The
proximity
to
the
woods
and
shaded
playgrounds
made
for
a
relatively
pleasant
stay.
One
incident
tainted
our
experience
however.
We
were
returning
from
the
playground
and
entered
the
lobby
where
there
were
free
personal
bottles
of
water.
As
our
young
children
we're
a
bit
hot
from
playing
outside,
we
grabbed
two
bottles
and
started
filling
them
into
their
child
friendly
water
containers.
The
bottles
were
glass
so
we
didn't
want
our
4
and
7
year
olds
running
around
the
lobby
with
breakable
glass
bottles.
As
we
were
filling
up
the
bottles
a
lady
from
the
front
desk
walked
over
and
said
in
a
stern
voice
that
water
bottles
are
only
for
hotel
guests
in
the
lobby.
Being
a
bit
confused,
we
said
that
we
were
guests
at
this
hotel.
But
she
continued,
that
the
bottles
of
water
are
not
meant
for
refilling
and
walking
away
but
for
hotel
guests
staying
in
the
lobby.
We
hadn't
even
left
the
lobby,
so
how
would
she
know
we
weren't
going
to
mull
around
the
lobby?
In
fact
we
were
going
to
cool
off
in
the
lobby
with
kids
and
then
head
right
to
the
hotel
restaurant.
Had
the
bottles
been
plastic
we
would
have
not
transferred
them.
As
adults
we
didn't
even
grab
any
waters
because
we
knew
we'd
be
eating
in
the
restaurant
in
a
few
minutes
anyway.
The
whole
thing
was
bizarre
and
another
hotel
guest
who
was
about
to
grab
a
water
himself
seemed
confused
as
well
and
opted
not
to
grab
a
water,
likely
to
avoid
being
publicly
scolded
like
we
had
been.
Best
case
scenario,
the
lady
was
anticipating
us
using
their
free
water
bottles
as
a
water
refilling
station
and
wanted
to
put
an
end
to
it
before
it
started
but
misread
the
situation
in
her
zeal
to
make
a
point.
Worst
case
she
was
stereotyping
and
racist,
as
we
were
simply
dressed
and
clearly
not
German.
Either
way
she
made
us
feel
uncomfortable
and
unwelcome
as
paying
hotel
guests.
We've
stayed
at
top
resorts
in
Hawaii
where
it's
quite
common
to
have
free
water
available
due
to
the
heat.
They
either
leave
it
out
for
guests
to
use
as
they
choose,
or
if
they
ration
water,
they
explicitly
offer
water
during
checkout
but
don't
leave
it
out.
The
hotel
would
be
wise
to
follow
this
model
vs.
hotel
staff
publicly
scolding
guests,
which
in
many
cultures
is
the
ultimate
insult.
Even
though
everybody
else
at
the
hotel
was
friendly
and
went
out
of
their
way
to
make
us
feel
comfortable,
one
bad
experience
can
taint
an
entire
stay.
So
I'm
not
sure
we
would
stay
at
this
hotel
again
and
would
be
hesitant
to
recommend
the
hotel
to
non-Germans.
Having
somebody
with
that
sort
of
personality
run
the
front
desk
is
going
to
be
a
liability
for
the
hotel
and
management
should
take
a
closer
look
at
how
they
train
their
team
members.
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