3/5 Natalie D. 11 months ago on Google
The
hotel
was
conveniently
located
right
across
the
street
from
the
train
station
and
was
within
walking
distance
to
most
attractions.
Also,
they
had
a
washing
room
we
were
able
to
do
the
laundry
in.
I
liked
the
hotel
with
the
exception
of
the
bar.
We
actually
had
a
voucher
for
2
free
drinks
but
the
bartender
was
rude
and
unwelcoming
so
we
ended
up
leaving
without
redeeming
our
free
drinks…
Also,
the
host
for
the
breakfast
area
seemed
confused,
gave
us
incorrect
information
that
contradicted
the
reception
desk,
and
the
breakfast
itself
was
very
basic.
Additionally,
when
I
booked
this
stay,
I
did
it
with
my
Marriott
app
as
I
normally
do,
and
I
was
able
to
see
my
stay
on
the
app
like
normal.
However,
after
I
checked
in,
this
stay
disappeared
from
the
app.
I
was
told
it
might
show
up
later
after
check
out,
which
is
unusual
in
itself,
but
I
waited.
And
I
know
this
is
an
unusual
process
since
I
stay
with
Marriott
many
times
a
year
as
I
travel
quite
frequently.
It
has
been
2
weeks
since
I
checked
out
and
I
never
saw
it
on
my
app
again,
and
I
reached
out
to
Marriott
Bonvoy
customer
service
for
this
missing
stay
so
that
this
stay
can
count
towards
my
Marriott
Bonvoy
Status
and
I
am
having
to
go
through
a
hassle
because
they
cant
find
it
anywhere.
Even
though
I
have
a
physical
bill
where
I
paid
with
my
credit
card,
a
confirmation
number,
etc.
Pretty
inconvenient…