2/5 Carolyn B. 1 year ago on Google
First
what
to
say
we
had
a
very
polite,and
kind
waitress.
She
was
a
wonderful
server.
My
problem
came
when
what
I
ordered
and
waited
for
while
other
guests
came
and
left
and
my
son
had
his
appetizer,
I
was
told
was
put
on
hold
while
they
prepared
the
appetizer,
which
i
know
is
a
common
practice
because
we
are
asked
when
we
would
like
our
food
to
come
out.
We
were
told
they
had
run
out
of
the
item
we
ordered
and
asked
if
wanted
an
alternative.
I
said
no,
I
had
come
specifically
for
what
I
had
ordered
but
assured
my
son,
I
would
wait
if
he
wanted
to
get
something
else.
He
declined.
Our
waitress
went
and
spoke
with
someone
else
behind
us.
This
person,
whom
I
did
not
see,
but
my
son
said
had
been
tending
the
bar,
spoke
loudly
with
an
unfriendly
tone,
"oh
well,
it's
not
our
fault.
Nothing
for
us
to
do."
First,
I
did
not
complain,
but
I
was
very
upset
after
hearing
that
because,
rather
than
have
me
sitting
and
waiting,
they
could
have
let
me
know
when
I
ordered
that
my
order
was
not
being
placed.
They
could
have
let
me
know
that
that
item
may
run
low
and
ASKED
if
I
wanted
it
held.
They
could
have
not
charged
me
for
my
soda
and
just
for
my
son's
appetizer.
There
was
anything
they
could
have
done
besides
be
loud
and
rude.
Again
the
waitress
was
very
kind,
and
I'm
thinking
she
was
trying
to
make
it
better
by
speaking
to
that
other
woman
or
at
least
let
them
know
what
happened
but
we
had
not
complained
or
asked
her
to
speak
to
anyone.
We
simply
said
no
to
alternative
menu
items.
I
used
to
always
order
from
them,
mostly
to
go,
but
now
I'm
all
set.
I'll
not
put
myself
in
the
position
to
have
to
wait
nearly
half
an
hour
for
food
thst
never
comes
or
hear
that
type
of
negative
response
again.