Chaayos Cafe at Basant Lok image

Chaayos Cafe at Basant Lok

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👍👍 Nice outlet of chaayos. Good staff behaviour. People often mention chai, staff, service, chaayos, order,


Address

16A, Basant Lok, Vasant Vihar, New Delhi, Delhi 110057, India

Website

vasantvihar.chaayos.com

Contact

+91 80 6986 7334

Price rating

$$ $$

Rating on Google Maps

4.10 (347 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 11 pm
  • Sunday: 8 am to 11 pm
  • Monday: 8 am to 11 pm
  • Tuesday: 8 am to 11 pm
  • Wednesday: 8 am to 11 pm
  • Thursday: 8 am to 11 pm
  • Friday: 8 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: chai (12) staff (11) service (8) chaayos (7) order (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rajshree S. 11 months ago on Google • 167 reviews
    Nice outlet of chaayos. Good staff behaviour.
    7 people found this review helpful 👍

  • 5/5 Taniksha S. 11 months ago on Google • 101 reviews
    Amazing tea, chole matar samosa and bun omlet was finger licking amazing.
    2 people found this review helpful 👍

  • 5/5 Pooja S. 2 years ago on Google • 72 reviews
    Decent cafe, good quality chai, in-door seating and ambience is great. Ground floor and first floor. First floor is generally not so crowded and peaceful. Chaayos provides good quality Tea always. We ordered desi chai, with a number of ingredients as add on, like ginger, cardamon, saunf, etc on request which they added without any extra charge. The masala tea turned out to be really good. Even the quantity is decent. 😊
    2 people found this review helpful 👍

  • 3/5 Tapas S. 8 months ago on Google • 96 reviews
    Chaayos is somewhat overrated. Its an ok place for a cuppa. But most of their food is very average. Their veg pakora (or whatever equivalent of it) was quite sad. Their tea offerings were good to start with but I feel they have stopped innovating. Their price points however continue to remain very attractive.

  • 1/5 Dr Aashish C. 1 year ago on Google • 3 reviews
    Sitting in prime location basant look market chaayos centre on the ground floor... Under this peak summer, AC not working n the staff says you can sit on the first floor! If you guys cannot mend AC in peak summer of Delhi, how you guys are running the show! May be the focus is only market cap size, EBIDTA, valuation n multiples! Wake up to the customer plight!
    1 person found this review helpful 👍

  • 2/5 Vineet A. 3 years ago on Google • 31 reviews
    well sanitised, neat, clean and safe to eat, but don't fall for the product via just looking into menu pic , we had ordered kulhad chai, desi pani kum regular chai and navratra snack platter. Only the kulhad chai was nice rest were just totally waste of money, advertised pic of navratra snack platter and delivered one was like whyyyyyy😣 did i order this one( felt regretted) even the taste was not so good... we asked for desi chai with adrak, they delivered desi pani kum regular, same as advertised says 'just the way you like it' but actually 'opposite the way you like it', you can make it much better at home or other small chai seller sell a better one...even who take order forgot to generate a bill(i don't know it was mistake or intentionally, he didn't want to give a bill).... we had so much expectation because in first place we were about to go to barista but due to wrong choice we went to chaayos and ruined our moment and made it totally CHAOS in my mind after seeing advertised product and delivered one.

  • 5/5 Sanjana D. 8 months ago on Google • 12 reviews
    I love this place and its food and its chai!!! CHAAYOS IS LOVEEE<3They surely provide a relaxing chai time, make me wanna stop and take a breath and refocus. My go-to place. Also, my go-to zomato cafe, their in-cafe ambiance is just so peaceful, even the decor is calming to the soul. I've been coming here all my life and let me tell you, nothing has changed, their chai tastes the same-nostalgic and their vada paos are amazing(chefs kiss), still trying new things off their menu and oh, they do not disappoint. Happy ro recommend :) Also, I love their instant premix masala chai so much, great job chaayos, you surely know how to keep your customers happy :))).

  • 1/5 Supan B. 2 months ago on Google • 6 reviews New
    Since November washroom is out of service for customers it is open for staff they lock it and use when they need and every time they say no water..since Nov no water at Chhayos look into it after repeated complaints also no improvement

  • 1/5 Pinky P. 1 year ago on Google • 4 reviews
    The worst experience ever. Please do not visit Chaayos. They are a bunch of liars. Despite having ample staff, they ask you to take self service. Agreed ! But why charge service tax then ???????? Neither they provided the bill, while being asked the counter boy replied, we were about to give this. If everything is self service, then why take the service charge from the customers. The staff were busy in gossiping rather than serving the customers. The Palak crispy chaat was fried but was told to us that it would be toasted. Absolutely Ridiculous experience at Chaayos. WORST WORST WORST.

  • 1/5 Anuradha B. 1 year ago on Google
    Wow. My 1st time at chaayos and probably won’t visit it again 1st I was ignored as the lady order taker and male one were into a slanging match … finally he decided to take my order and addresses me as Sir ( I’m a woman and sure look and dress like one ) Then I asked for an option minus milk and asked him if the lemon grass one was such .. he affirmed. When it came it was full of milk Ok they changed it to honey lemon ginger. Which was served cold … And all this while the lady carried on raving and ranting .. did not stop despite customers being there … terrible experience

  • 3/5 Radhika S. 1 year ago on Google
    I ordered vada pav and paneer Tikka roll The vada pav is average it gives taste like potato sandwich not like vada pav And the paneer Tikka roll tatse is same as mcpuff, only the difference is mcpuff is small and roll is a bit large. Food is tasty no doubt, but the items are giving different taste and not as per their name.

  • 1/5 Raghav K. 1 year ago on Google
    Unhelpful staff. Visited them to get tea at 11am on a Sunday, the manager Gaurav was not around so the staff on the counter Neelam couldn’t take our order for 10 minutes , post which they would start making the tea and food. Such bad SOPs, don’t know how this brand is surviving with pathetic standard of customer service - the manager is not around and the staff can’t take an order or is trained to take an order without him. Bad customer service and useless place. Suggest people to spend their money elsewhere and not go here

  • 5/5 Santosh Santosh Kumar G. 1 year ago on Google
    Today I have visit at Vasant vihar chaayos and had Desi chai and paneer tikka roll it was awesome one also service great one

  • 1/5 Muskan P. 1 year ago on Google
    Never deliver food on time, staff is arrogant refuse to listen. Have received burnt food with no help. Takes 45 mins to just prepare chai- every day experience. Worst chaayos experience

  • 3/5 Shilpi 1 year ago on Google
    I had vada pav and dabeli It was a little too salty for my taste

  • 5/5 Rohit S. 5 months ago on Google • 3 reviews
    Pravesh a very humble and helping staff. Maintaining hygiene of cafe and especially washroom. Jem staff of Chaayos. All the best.


Call +91 80 6986 7334 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid parking lot
  • Payments
    • ✓️ Cheques
    • ✓️ Credit cards
    • ✓️ Meal coupons
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Vegan options
    • ✓️ Prepared foods
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Assistive hearing loop
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup

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