Hotel Krone Delhi image

Hotel Krone Delhi

Hotel

😠 Had a horrible experience, reached hotel at 11.30pm to only know that they can’t let me check in even though I had a confirmed booking. The place looks all shady and the staff is completely unprofessional. Would not recommend this hotel to anyone. Complete fraud. People often mention hotel, room, staff, good, stay, rooms, booking, booked, clean, time,


Address

A450 road no 5, Gali Number 9, Mahipalpur, New Delhi, Delhi 110037, India

Contact

+91 76785 85186

Price rating

$12/night

Rating on Google Maps

4.10 (978 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (66) room (31) staff (29) good (27) stay (23) rooms (19) booking (12) booked (12) clean (11) time (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Paras A. 8 months ago on Google
    Had a horrible experience, reached hotel at 11.30pm to only know that they can’t let me check in even though I had a confirmed booking. The place looks all shady and the staff is completely unprofessional. Would not recommend this hotel to anyone. Complete fraud.
    3 people found this review helpful 👍

  • 1/5 ARJUN T. 1 year ago on Google
    The worst hotel and bad service from the hotel staff. When we went to check in they said our booking isn't done. Later when we insisted to check from their end, it was found that the booking was already done. Very bad maintenance of the room. Bed was too small to fit a 5.5' guy. Bathroom wasn't cleaned. The name of the hotel is different from what is shown in the booking app. Please check the photos before booking.
    3 people found this review helpful 👍

  • 1/5 Arpita R. 8 months ago on Google • 5 reviews
    So the moment we checked in, the chaos started. It was already 23:15 or so when we reached and our rooms were booked through Agoda (Paid and Confirmed) However, after reaching the receptionist mentioned that our rooms were put on hold and they asked us to speak to the Agoda Customer Service, who we spoke to. They mentioned that the payment is done and confirmed negating everything that the receptionist said. The hotel has no fixed name. I stayed there for less than 12 hours, and here are the names I gathered: Lee Count, Hotel Krone, Hotel Cave, Le Moment. Full Shady Vibes. Moving on to the chaos, I was in extreme agitation already and couldn’t understand what to do. Hence, tried to make a way out by having a conversation with the receptionist. At around 00:24 PM, they finally agreed to give us a room. We went to the room which was damped and seemed to be in such a state for a very long period of time. Either way, the experience wasn’t good and I wouldn’t at all recommend this place especially if you are coming with your family.
    2 people found this review helpful 👍

  • 3/5 Hoa X. 8 months ago on Google • 4 reviews
    The place does not have same name Krone Delhi but King Hotel or something. Room and equipment are lower quality than average but if it’s for a night stay for a next flight then it’s acceptable.
    2 people found this review helpful 👍

  • 2/5 Pawan K. 2 years ago on Google
    2 star hotel. Damaged and non working amenities. Gloomy. Bed bugs. Unhygienic. Fungal infestation. Just inexpensive. Prefer other hotel.
    2 people found this review helpful 👍

  • 2/5 Mohan M. 7 months ago on Google • 65 reviews
    The hotel's name is different, don't know why? They say due to G20 summit and bla bla.. hotel is very old, rooms are spacious, no proper maintenance, my room TV cable disconnected and no one looked after it, don't expect top class hotel services here.

  • 3/5 Kishan B. 7 months ago on Google • 63 reviews
    Rooms are good n location is good Breakfast time is too late almost 1030 we got our breakfast And hotel name is not same as booking time from online 4 names total krone plaza,king plaza,the caves, lee mountee all are same , staff was good but late response, they didnot check website about one night 2 night stay total cost confirm and give money which u booked from online website Loaction and rooms are good Food restaurant price is very high

  • 1/5 Vikas K. 2 years ago on Google
    The bedding is a reservoir of bedbugs when you complain they replied "bed bugs are nature if you kill them you destroy nature, learn to live with them" after several requests, they changed rooms, another room also showed up with baby bedbugs (I have the photos and video evidence, which I showed to management, they are neutral. Overall the staff was fair, however, one of the attendants was very disrespectful. It was overall a horrible experience to stay there.
    1 person found this review helpful 👍

  • 1/5 Gaurav J. 10 months ago on Google
    Worst place to stay. Poor facilities. They make you stay in Hotel Caves and not hotel Krone. Bathroom fitings were all broken, no water in flush. Dont go with the photos shown in the reviews, looks like all fake.A big NO for a family stay.
    1 person found this review helpful 👍

  • 1/5 Ashwin S. 1 year ago on Google
    The building is run under multiple hotel names. The room and bathroom are not clean. The sheets are horrible and there is dust everywhere. The staff are shady, do not handover money to them to get something. I heard moaning noises all day long. The hotel is used by lovers for couple of hours and I have seen renting rooms for short stays all day. I had to move to another hotel as it was disgusting to even think what might have happened in my room.
    1 person found this review helpful 👍

  • 1/5 Mukesh S. 2 years ago on Google
    Very very bad. Booked via oyo. The price was 1300 for 2 nights they canceled the booking when i arrived and asked for 1700. Highly disappointing dont book vert unethical. Rude staff. Worst experience ever.
    1 person found this review helpful 👍

  • 1/5 Pramananda A. 2 years ago on Google
    Room space is good. Services are worst. AC is only for namesake. I am not recommended
    1 person found this review helpful 👍

  • 1/5 Jitin J. 2 years ago on Google
    Avoid this property. Fraud Hotel staff. Multiple hotels being run under same premises. Keep away from this hotel for your own sanity.
    1 person found this review helpful 👍

  • 1/5 E.D. 7 months ago on Google • 36 reviews
    Attantion! the hotel is not working!! be careful. accepts booking but the hotel is not open. very bad reviews for it. There are many hotels in the area, choose another

  • 2/5 Grace C. 4 months ago on Google • 4 reviews
    Not a nice hotel, very basic, dark and shabby, the one towel we were provided with was stained. We booked this on the understanding they provided a free airport transfer- they dont. Area around the hotel is not nice.

  • 5/5 Anindo V. 1 year ago on Google
    stayed for couple of nights at newish property. rooms are mid sized. better to choose racecourse view which is truly awesome. buffet breakfast has decent spread. food quality and service is good. there is also happy hours at the bar. Thanks to hotel and staff

  • 5/5 Sadhu D. 1 year ago on Google
    Rooms are good and clean. Food is awesome in room service, 5 star. Room service menu is better than actual restaurant menus. Order any fish, pasta...awesome. breakfast taste is awesome. Menu is limited than other hotels but is better quality. Service is good and they are quite polite. Place looks clean all around.

  • 5/5 Prodib K. 1 year ago on Google
    Love the hotel and staff. Have been coming here since they opened and feels like our own home in Delhi. My kids have grown up here during our many trips to the India. Kids still talk about the breakfast buffet. they has been taking care of us over the years. He has an amazing team that supports him. The lounge staff is exceptional and we have been meeting them during our trips and they have become friend

  • 5/5 Sudhir 1 year ago on Google
    Stayed here for two days. It's a new property so not many reviews to judge before booking. But we took a chance and didn't regret at all. Being new, all the furniture and rooms are almost unused and have a good feel to it. Had initially booked for one day and after our experience rebooked it. Hot water available throughout the day (even though it's solar based - we had good hot shower late night after our trek) Breakfast is included and is amazing. Staff is courteous and helpful.

  • 5/5 Ajay y. 1 year ago on Google
    Exceptional Just one lane next to the main road which made it a peaceful stay. No noise of traffic. The rooms are clean, well maintained, bed linen white and clean. Very good rooms at this price. Cordial, polite and helpful staff. Overall a very pleasant stay and totally worth the

  • 5/5 Dipanita J. 1 year ago on Google
    A truly great place to stay in Delhi ....The room was spacious, clean and well maintained with great views. Breakfast was delicious with plenty to choose from. The restaurant/ bar is a good place to chill out. A visit to the on-site Spa is a good addition to the hotel’s facilities and great for aching muscles

  • 5/5 Mahesh K. 1 year ago on Google
    Perfect weekend getaway place Liked · The overall feel of the location is amazing, it’s located at the top of the a small mountain and the drive itself give you thrills. The rooms rather the mahals were great and stay and the overall comfort and welcoming nature of the staff made it much better.

  • 5/5 Ajit J. 1 year ago on Google
    Exceptional Liked · Great place to stay if you arrive or depart from Delhi Airport. The place is decent and just 10-15 min drive to the airport. Pick-ups work perfectly, and everyone is very friendly. I had dinner at the hotel which was delicious. Felt very safe as a female solo traveler and can recommend 😊👍 Disliked · All perfect

  • 5/5 JATINDER G. 10 months ago on Google
    I stayed here last weekend with my family. The stay was very pleasant. All Staffs & room services are very good. They have a good restaurant with wonderful foods. I recommend all the people from the world please feel free to stay and get hospitality from this wonderful hotel. Thank you all the staff.

  • 5/5 Anand 1 year ago on Google
    New property with good offering. The room is perfect for a short stay especially for business visits. It is well stocked with high quality products. The staff is extremely helpful. Location is a few meters away from the main road and hence has a quiet peaceful atmosphere.

  • 5/5 Puneet B. 1 year ago on Google
    Good stay Liked · I felt safe which was really important for me as female solo traveler. The staff was very friendly to me and I also really liked the food. All the facilities were as described. Good value for the money. The airport was 10min drive awa

  • 1/5 Priya K. 10 months ago on Google
    If I could give negative stars I would have. The worst stay ever the staff is extremely rude if you tell them that the rooms are dirty they will say "aapko lag rha hai" the worst most unsafe stay ever. If you are concerned about your safety never go there. Very shady place.

  • 5/5 SANJAY M. 8 months ago on Google
    Nice hotel. Have visited many times and every time feel like my own home. Staffs are always welcoming.

  • 5/5 Dk J. 1 year ago on Google
    One of the best and memorable stay of our life. very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They greet us with most heartwarming gestures . The food were amazing and delicious. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to spend time with nature and get relaxed. Will be back to this place soon..!!!

  • 5/5 Alauddin A. 5 months ago on Google
    Very nice and modern hotel. The rooms were spacious

  • 5/5 FAISAL HUSSAIN O. 5 months ago on Google
    Hotels are very good with having cooperative stafs and all please once come to visit here thank you

  • 5/5 Jas Deep B. 4 months ago on Google
    Great room, bed was very comfortable, extremely hygienic and the staff were helpful

  • 5/5 Vijith P. 1 year ago on Google
    will definitely be staying here again as I was here for work and would be visiting again Liked · clean, hygienic, amenities as promised. very helpful staff. value for money was excellent

  • 5/5 Kamal A. 2 years ago on Google
    Very nice and clean hotel velue of oney

  • 1/5 Diksha V. 2 years ago on Google
    Very bad..rooms interior is not good..toilets amd washroom are not properly maintained ac not working...dont waste your money here..they show false images of rooms on google...dont distract from them...

  • 5/5 Manish K. 2 years ago on Google
    Good environment all facilities good nice hotel

  • 1/5 Piyush J. 2 years ago on Google
    The owner literally took my phone and try to gave it a 5 star, dubious place, cockroaches, broken shower, I wouldn't have given it a one star had it not been for the owner who snatched my phone at the time of check out.

  • 1/5 Thomas M. 2 years ago on Google
    Not worth even the single star. I had booked and paid online through Agoda which they refused to acknowledge initially but got confirmed after a call to Agoda Customer Service. Room provided was basic but turned out to be cockroach and bedbug infested. We checked out after just a single night. Better to avoid if you want to spare yourself a bad experience.

  • 1/5 Piyush B. 2 years ago on Google
    Very very v v v v bad hotel. I booked via oyo cash on arrival and at the time of arrival they said we will only allow you if you pay 400 extra or else go somewhere else. Very bad staff and unethical. Dont book it.

  • 1/5 Ranjit R. 1 year ago on Google
    There is no such hotel named Krone. They will take you to hotel caves or le mount or other. May be same owner runs multiple hotel. Therfore it took me 40 min just to understand where is the hotel. Avoid the rating in booking.com and prefer Google rating

  • 5/5 rajesh k. 1 year ago on Google
    Nice room and best service with excellent staff on one place on reasonable rates.......and peaceful location, Good 👍

  • 1/5 Nishant G. 2 years ago on Google
    This hotel name does not exist, this hotel is run under hotel CAVES. Dirty beddings, dirty blankets, dirty floor, dirty bathroom and when i called someone, i was told this is all we get and bedsheets they cant wash any better.i stayed here for 1 night with my family, my kids and no-one slept. My kids had itchy skin and rashers on there legs. We didn’t even bother to eat free breakfast.

  • 5/5 vinay b. 1 year ago on Google
    Nice hotel and very good staff and services

  • 1/5 Shaniya A. 1 year ago on Google
    Its a scam. Dont fall for it. We have booked 3 rooms for 3 nights. After reaching the location, we have been searching for the hotel for a long time. Finally saw the hotel only to find that the so called hotel is closed.

  • 5/5 Kunal S. 1 year ago on Google
    Amazing location and fantastic condition of room as well as room service. Wish for better always. Canteen is the in a word super and quality of food nice. Cab services and other facilities much better.

  • 1/5 Lata K. 1 year ago on Google
    One of the worst hotels I have ever stayed in. From one side it was cheap and the room was kind of okay, the behavior of the receptionist was terrible. We ordered food from the restaurant of the same hotel and the food was horrible and very expensive. At the end of the day we also experienced food poisoning. Adding to it, we waited one and a half hour just for the food to arrive to our room .We also ordered two chai that they forgot to give to us and told us to pay for it. Never ever will i stay at this hotel again nor will I ever recommend it to someone

  • 5/5 Bhavesh J. 1 year ago on Google
    Very good Liked · Good hotel for purpose of transit through airport T3. This hotel is hardly at 10 min distance from T3 departure which is very much convenient for those who are travelling at midnight or early morning.

  • 5/5 Amit K. 1 year ago on Google
    Stay was pleasant, the service was prompt, the room was tidy and clean, and the housekeeping crew was exceptional. The room and amenities were excellent.

  • 5/5 my name is guru M. 1 year ago on Google
    hotel staff saporting and behavior is very good Liked · hotel was a perfect location room was a big and with bolcony very nice out side wive staff is very nice and saporting

  • 5/5 sweety s. 1 year ago on Google
    Clean Room and bathroom Everything was good , Wi fi was good speed , Nice service, Buffet breakfast, Clean Room and bathroom,

  • 5/5 Gerald Kujur 4. 1 year ago on Google
    One of the best and memorable stay of our life. very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They greet us with most heartwarming gestures . The food were amazing and delicious. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to spend time with nature and get relaxed. Will be back to this place soon..!!!

  • 5/5 Thisen A. 1 year ago on Google
    Great experience; Would love to visit again Liked · The quality of the stay was exceptional in this price range. The quality of furniture and all the assets were good. Decent place with regular cleanliness and sanitisation makes you worry less and relax more. Disliked · Honestly, there was nothing that I didn't like.

  • 5/5 Leela D. 1 year ago on Google
    The staff was very helpful, the location was convenient near the airport, and I was able to get the extra items I needed at the nearby shops. Also, the restaurant food was very good. There was a problem with the power outlet for the air conditioner, but the staff moved me to another room right away. I was grateful for this.

  • 1/5 meital baron (. 1 year ago on Google
    This is the worst hotel that I have ever been in my life. I booked a room in booking and I showed the guy in the resection my reservation. He told me that there’s no room left (and I booked before!) and he will take me to another hotel that they are working with. He said that it will be same room same price. We got there and than they said different price! After they took us! They are liars that want only your money. Very bad experience, stay away.

  • 3/5 Ashok K. 2 years ago on Google
    Just ok for singles. Affordable and convenient for air travelling passengers. Room spacious & clean but furniture & toilet accessories were old & not maintained properly. It can shine well with slightest repairs and maintenance.

  • 5/5 md kamaran 7. 1 year ago on Google
    One of the best and memorable stay of our life. very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They greet us with most heartwarming gestures . The food were amazing and delicious. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to spend time with nature

  • 1/5 Shreyansh T. 2 months ago on Google • 1 review New
    I booked hotel 2days before and on arrival at 2AM eaely morning from IGI Airport, there was no person at Hotel. I tried calling the concerned hotel number, they denied my prepaid advanced booking without any valid reason and asked additional ₹3500 for rooms. I even then contacted MMT Customer service, though they tried to help, but the Hotel personnel even rejected their request. I had no other option but to search for another Hotels nearby at midnight. Worst experience ever. Would never recommend to any one.
    1 person found this review helpful 👍

  • 5/5 Rahim R. 5 months ago on Google • 1 review
    Great room, bed was very comfortable, extremely hygienic and the staff were helpful and professional

  • 1/5 Bikash J. 3 months ago on Google • 2 reviews New
    Hotel krone..I booked 3 rooms in this hotel through online.When we reached hotel he give room . Rooms are terrible, unclean, bad smelling .the towel given in the room are not clean , matress of the bed are broken , when we complain about the bed the staffs are telling that no more rooms are available and also don't give a mosquito 🦟 liquid ,they said no mosquito liquid available in our hotel, after that we ordered dinner and waited 2 hours .. and food is terrible ...I have booked the room with complimentary breakfast but the breakfast was not ready at 9.30am, we move another hotel for breakfast . Staffs of the hotel are very rude. Don't go for it, 😞😞1 Star ⭐ hotel by rating


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