1/5 Aparajita C. 10 months ago on Google
I
am
writing
to
let
people
know
the
course
of
treatment
that
we
have
received
from
this
hospital
recently.
It
shocked
us
to
know
the
kind
of
misleading
and
factually
wrong
information
have
been
served
by
the
persons
in
an
emergency
to
lead
the
treatment
only
for
the
benefit
of
the
hospital.
As
a
repercussion
of
this
faulty
treatment,
my
daughter
lost
7
days
of
her
internship,
which
may
cause
an
extension
of
her
term
in
the
internship.
Last
week
when
my
daughter
suffered
an
injury
from
a
sharp
glass
on
her
foot
at
home,
I
took
her
to
the
hospital’s
outdoor
department
where
we
were
advised
to
reach
the
Emergency
section
for
further
assistance.
In
the
Emergency,
she
was
admitted,
the
person
on
duty
checked
her
wound
and
suggested
a
tetanus
injection
and
also
an
X-ray.
When
I
asked
the
reason
for
suggesting
an
X-ray,
the
same
person
said
that
it
was
to
check
if
there
were
any
glass
particles
remaining
near
the
area
of
the
wound.
Then
another
person
in
Emergency
checked
the
X-ray
plate
and
pointed
to
the
top
edge
of
1st
metatarsal
and
showing
that
it
indicated
a
fracture.
He
suggested
going
for
a
‘kachha
plaster’.
Though
we
were
shocked
to
know
how
a
200
gm
of
glass
bowl
could
cause
a
fracture
on
the
bone,
still
out
of
trust
and
faith
in
the
institution,
we
agreed.
The
report
of
the
X-ray
was
not
supplied
to
us
at
this
point.
The
discharge
prescription
listed
two
painkillers
to
be
continued
for
15
days
even
though
my
daughter
didn’t
complain
of
any
pain.
In
addition,
two
multivitamins
and
vitamin
D
tablets
were
also
prescribed.
It
also
suggested
to
consult
Dr.
Dhananjay
Gupta,
in
the
OPD
after
7
days.
On
the
8th
day
after
this
incident
when
we
visited
Dr.
Dhananjay
Gupta
for
consultation,
he
asked
for
the
report.
I
collected
it
from
the
radiology
dept.
and
submitted.
I
was
surprised
to
see
that
the
report
didn’t
mention
any
fractures
of
bones.
Dr.
D.
Gupta
also
confirmed
that
there
wasn’t
any
sign
of
fracture
visible
on
the
X-ray
plate.
It
created
confusion
and
I
failed
to
understand
the
reason
for
which
the
whole
drama
was
created
in
the
Emergency.
We
felt
like
been
cheated
by
the
team
in
the
Emergency
department.
Related
to
this
event,
I
am
still
unable
to
figure
out
the
following
–
1.
When
the
report
of
the
X-ray
didn’t
state
any
fracture
of
a
bone,
nor
any
rapture
of
tissue
was
reported
by
an
external
check-up,
then
why
a
‘kachha
plaster’
was
applied?
2.
When
the
X-report
reported
everything
being
normal,
then
why
the
false
interpretation
of
the
X-ray
plate
stating
a
fracture
was
given
to
us?
3.
When
there
was
no
pain
that
indicated
any
fracture
of
bone
or
muscle
strain
was
reported
by
the
patient,
why
pain
relief
medicine
had
been
prescribed?
Couldn’t
it
be
prescribed
on
a
need
basis?
4.
In
the
Emergency,
why
an
orthopedic
doctor
was
not
consulted
before
giving
a
plaster?
5.
How
can
a
consultant
doctor
of
a
hospital
as
a
full-time
practitioner
(Dr.
Dhananjay
Gupta)
refuse
to
take
responsibility
for
the
treatment
done
by
another
department
and
let
the
patient
party
down
yet
ask
to
retain
faith
and
trust
in
the
institution?
6.
Why
we
will
not
hold
the
hospital
responsible
for
the
collateral
damage
this
whole
misguidance
has
caused
us?
Why
we
will
not
hold
the
hospital
and
the
doctors
and
attendants
responsible
for
the
anxiety
and
trauma
the
patient
and
the
family
had
to
go
through?
Hence,
I
demand
a
full
refund
of
the
billing
amount
that
I
paid
for
the
treatment
in
Emergency
and
for
the
OPD
consultation
along
with
the
medicines
that
have
bought.
I
have
attached
the
Emergency
discharge
prescription
and
the
X-report
with
this
mail
for
your
reference.
I
expect
the
management
of
the
hospital
to
take
cognizance
of
the
case
and
arrange
to
pay
us
the
full
refund
as
soon
as
possible.