Popeyes Louisiana Kitchen image

Popeyes Louisiana Kitchen

Restaurant Fast food restaurant

One of the Most Revieweds in Half Way Tree


Address

32 Constant Spring Rd, Kingston, Jamaica

Website

www.popeyes.com

Contact

+1 876-968-3903

Price rating

$ $$$

Rating on Google Maps

3.70 (2.7K reviews)

Open on Google Maps

Working Hours

  • Monday: 10:30 AM to 11 PM
  • Tuesday: 10:30 AM to 11 PM
  • Wednesday: 10:30 AM to 11 PM
  • Thursday: 10:30 AM to 11 PM
  • Friday: 10:30 AM to 12 AM
  • Saturday: 10:30 AM to 12 AM
  • Sunday: 11 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: chicken (35) service (28) good (28) time (17) drive (16) customer (14) great (12) fries (12) wait (10) location (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Doresa T. 6 months ago on Google • 88 reviews
    Got there around 10:30. The food was hot and the service was quite speedy.
    1 person found this review helpful 👍

  • 5/5 Johnathan D. 2 years ago on Google
    Great food, great place. Always has the freshest just done chicken. The customer service is next to none. If you are in the Manor Park area. Please stop in worth the wait. Drive through can get a little busy. Make sure you get an apple pie.
    1 person found this review helpful 👍

  • 1/5 Princess K. 3 years ago on Google
    Ok so, when i go there i have to wait a long time just to get my food and the delivery is bad as well. You guys can do better.
    1 person found this review helpful 👍

  • 5/5 Ajala K. 4 years ago on Google • 484 reviews
    Better than alot of other fast food places. Always seasoned properly. Tastes unique, and bring you back there for that authentic cayenne pepper flavor. A good place to try at least once. The food is well prepared and seasoned with love. My personal favorite is the popcorn shrimp and the chicken sandwiches. Fries are a whole meal by themselves. SoooOoo tasty! Sometimes the wait can be longer than anticipated, but good food needs good preparation.

  • 5/5 Rajeve B. 1 year ago on Google • 156 reviews
    2022 and hands down consistency is 👌!!! Cajun Sandwich 🥪 is the best! I must admit, when I tried Popeyes fir the first time I was bias; never liked it. But now I must say the flavor profile has grown on me. This location is one of the better one, pretty good customer service and drive through is usually relatively quick. But! None of the location seems to ever have popcorn shrimp when I go. Why? 🤷‍♂️

  • 3/5 Spinkey 1 year ago on Google • 66 reviews
    I went here for lunch with my hubby.. Place was clean customer service was good. I got threw with no hassle,but Creole seasoning is not for me. I went spicy because I don't mind a little heat but the chicken was super dry and salty. I like a little moisture in my chicken.. overall not a bad experience but just not for me....

  • 4/5 Steve S. 7 months ago on Google • 51 reviews
    Drive through was pretty fast , can't complain . Attendant had good mannerism and answered all questions pertaining to my order. Food was good , over all good experience.

  • 5/5 Andrew T. 5 years ago on Google • 41 reviews
    If you really want something different from the usual from the competition here is definitely a good choice. Since recently I have become very fond the the Popeyes flavour and the way the chicken is done. Talk about crispy juicy flavorful chicken. Oh boy. Anyway, I have to give them credit where it's due. The staff is generally very welcoming and accommodating especially to my particular request. I know they can be long and complicated at times. The last text I went to this location, I arrived a bit before opening and the staff let us in so we could use the rest room. That was a plus in my book. Orders are done fairly quickly, but can take a little time when there are a lot of people, like on a Saturday. There is seating upstairs and u will get a decent view of crossroads while having your meal. It's just across from the movie theater as well so you can grab a quick meal before or after a movie.

  • 3/5 M. Maureen Thomas- R. 10 months ago on Google • 34 reviews
    The serving staff and cashier - most unpleasant. Obviously they are underpaid the work conditions are poor. I guess that along with the high cost of living and their socio-economic conditions and the new notes and bad roads etc as attributed to how they communicate but the food was not bad. A bit salty was the chicken strips but the fries were on point! I'll come for the food

  • 4/5 Tiana T. 2 years ago on Google • 23 reviews
    Fries are always freshly done and tasty. Ordered a spicy chicken sandwich but it wasn't spicy at all. But Popeyes is one of my favorite places to get cajun fries and chicken sandwiches.

  • 1/5 Omar P. 6 months ago on Google • 11 reviews
    So I have been here for 15 minutes and the security at the door is approached by a customer and he then just walks to the cashier and buys what they need. Cutting in front of the customers that are waiting in line. This practice must stop. I don't take kindly to that as I have voiced it clearly so they can all hear. This is unfair to your customers #popeyes #customerservice

  • 3/5 Dwayne F. 2 years ago on Google
    Not much to say... Went to the drive through. Card machine was not functional

  • 4/5 Nicholas D. 2 years ago on Google
    I give this place 4 stars, because their drive thru is slow. Otherwise great food...love their chicken tender and their fries in the best in Jamaica 🇯🇲

  • 3/5 cleaver b. 1 year ago on Google
    It a great fastfood restaurant but I only try there burgers and I love it so I just stick to that every time I go there one day I'll try something new but the burgers are real nice

  • 1/5 Ann Marie A. 1 year ago on Google
    Horrible, spent almost my entire lunchtime in the drive through. Join the line at 3:11pm didn't get through until 3:50pm. When I reached the payment window, I said to the agent, I am buying the food but can't eat it because of the time in the line, she apologizes and suggested that I have it (lunch) on my way back to work. Excellent response. At the pick up window I repeated the same thing because the young lady was very slow, I was at the window over a minute and a half before I was approached. She only folded her lips and proceeded to hand me my meal while she hum under her breath. This is my last purchase at your Constant Spring location. This happen on Tuesday May 24, 2022. This is also a regular occurrence at this location. I have had rhe unfortunate opportunity on mire than 3 times to accompany fellow coworkers and the treatment is always the same, hence I time the service this time. N.B. your team is very unpleasant the SUV in front of me had a query and she was very unpleasant (at the pick up window) I think that's why she took over a minute to assist me, remember my time in the line was way over 30 minutes. They need training.

  • 5/5 Trishauna B. 2 years ago on Google
    The bestest fast food franchise with great prices and delicious meals. Nothing compares to the hot and spicy chicken and sandwiches they offer. The salads are amazing and fulling. My go to spot to fill up on good food.

  • 5/5 Jennifer N. 2 years ago on Google
    I am a big fan of Popeye when we go to Florida so I was happy to check it out in Constance Spring, Kingston. I was not disappointed with the chicken but they should reduce the salt. The only downfall was the length of time it took to place our order. But if you know Jamaica, this is a norm for them. Some staff could do with a course on customer services.However, the end result and the lovely male staff member who assisted with the order made up for any negativity we experienced.

  • 3/5 Javaun G. 2 years ago on Google
    Not a fan of the franchise, the service experience was what you typically expect with “Jamaican fast food service.” The lady was real nice though and patient so I gave it an extra star for that. The food wasn’t anything to rave about and drink rather flat. Not in a hurry to head back.

  • 4/5 nemiah m. 2 years ago on Google
    Dive-through is a bit tight, so be careful as you may damage your car or truck. Customer service was on point. Taste is good except for the Red Beans and rice. Will be returning in the near future

  • 1/5 Pookie G. 2 years ago on Google
    I went there today and there was a particular staff member that was extremely disrespectful. I have never encountered anything like that at any of your branches. Her behaviour was very distasteful and what made it worse, she's a supervisor. She's on the frontline representing this establishment and has no customer service skills. I will not be going back to this branch.

  • 4/5 Mijan M. 2 years ago on Google
    The only thing I'm not 100% comfortable with is the location of the drive thru. It feels claustrophobic and if anything happens it definitely seems like it'll be a good long wait for any help to come your way. Otherwise, they are very efficient (at least the very few times I've visited) and they seem consistent.

  • 1/5 Andre M. 2 years ago on Google
    Their card machine at the drive thru window has been down since I was a fetus...its EXTREMELY ANNOYING yo have to get out the car each time to go inside to pay...if I wanted to go inside I would have parked...I could understand a one off incident...they have just got comfortable with the nonsense. That's the reason for the one star

  • 3/5 Tariq C. 2 years ago on Google
    The food was good they had what I wanted, traffic is good not crowded, clean environment but I did encounter some disagreement with the staff but I'll just blame it on the time of day, other than that a great establishment for fast food service.

  • 2/5 Theresa d. 2 years ago on Google
    Food is great,customer service needs addressing

  • 3/5 Purple H. 2 years ago on Google
    It's just ok nothing special or bad

  • 4/5 Alcatel 2 years ago on Google
    Good central location. Didn't have to wait too long to be served. The food was also good.

  • 5/5 Kimeka 2 years ago on Google
    Good fried chicken. Love the fries.

  • 3/5 Trisan B. 1 year ago on Google
    The wait time is definitely too long at this location. Additionally, on my visit it was evident nobody was manning the dining area. Several tables needed to be sanitized and the floor needed to be swept.

  • 3/5 Nara J. 7 months ago on Google
    They only take visa card. There should have been a sign that stated that information at the front of the building.

  • 3/5 L m. 8 months ago on Google
    Not a big fan. Food tends to be salty. The drive thru wasn't bad.

  • 5/5 Sandra R. 9 months ago on Google
    To tell you the truth is the first i am eating Popeyes chicken and it taste so the good the quality was very nice i will go back there again.

  • 5/5 Jodi-Kaye 1 year ago on Google
    Constant Spring Branch is better than KFC. Hear me out... Get the mild flavoured chicken. It's always hot and it tastes amazing..

  • 5/5 Ceejae H. 11 months ago on Google
    Service was quick. food was good. Saw a few rats in the yard after check out but I saw measures in place to get rid of them.

  • 3/5 Claud B. 11 months ago on Google
    This location has a drive-thru. The parking situation is not great. The way the place is set up, people in the drive thru can block you from leaving a parking space and may have to reverse to let you out especially if multiple cars have to reverse. A lot of times, the wait for food is long.

  • 3/5 Mervyn E. 1 year ago on Google
    I was on the drive through , and the cashier went to break without saying anything. I had to park and went inside to place my order. Spoke to the manager and he was very helpful

  • 3/5 Ann V. 1 year ago on Google
    It wasn't the best. The card machine wasn't working, the flavour chicken I wanted wasn't available and they took a while to prepare the food

  • 1/5 Kevin W. 1 year ago on Google
    This place has changed since first opening. The quality of the food had deteriorated. The fry chicken is either too dry or undercooked. Also you can taste the old oil they are frying the chicken in. The chicken sandwich was the worst I have had. This place needs some serious looking into.

  • 5/5 Olyvya O. 1 year ago on Google
    I ordered the 3 piece combo and upgraded to a large orange juice which is quite refreshing.

  • 4/5 Aroma B. 1 year ago on Google
    The food was good but the servers are very slow thou ....kfc servers move a bit faster.

  • 1/5 Edward W. 1 year ago on Google
    Customer service is extremely poor, I waited over an hour to get to the cashier only to be told that the card machine is not working, I spoke to the supervisor about having someone to inform the customer, she replied we are short staff that's it. Extremely poor attitude was displayed by her. I would not go back there, or recommend anyone to.

  • 1/5 Marlio O. 1 year ago on Google
    I visited the Constant Spring Road branch at 7:31pm tonight to purchase a meal and the Manager and holiday work was very disrespectful. Just imagine being address as a battyman by a manager and a holiday work saying "yu chat tu much", all because I raised a concerned about a product the holiday worker say was out of stock when it was indeed instore. The customer service quality is worse than a cesspool. I would never purchase another meal from Popoyee or Burger King. I don't believe they even deserve even a star moreover to be rated. When I checked the fries they were COLD so I just dumped the meal.

  • 3/5 Tasheka M. 1 year ago on Google
    Had to wait 15min for chicken to be ready ordered a 21pc and 2 lg fries lol they were just that 2 bags of lg fries ridiculous how can you have so much chicken and lg fries are regular bag order they need to have a option for those big deals with side order to match the chicken was ok but having to order 7 separate orders of fries was crazy. The service was good the team tried there best to address my concerns.

  • 4/5 Seymone Y. 1 year ago on Google
    Food is always delicious and always hot, the drive thru is slow though. I recommend walking in.

  • 5/5 Hubarr G. 1 year ago on Google
    The wait time was decent. Staff was pleasant. Only disappointed that no salads were available.

  • 5/5 Neja A. 1 year ago on Google
    The chicken here was fresh and amazing and juicy!!👏🏽Great Job!! Gloves are important in food service industry though nobody should be handling anyones food without gloves and glove change after 30-45 minutes with proper hand washing protocol!!!

  • 4/5 Angilou g. 1 year ago on Google
    Got through pretty quickly it was just a out midday. The chicken pieces very small but it was good tasting.

  • 4/5 Antoine C. 1 year ago on Google
    I order at the drive through and got served in a decent timeframe, however, I was sent to the parking lot until the chicken was ready.

  • 4/5 AMV. J. 3 years ago on Google
    the drive thrust was effective

  • 3/5 Miguel G. 3 years ago on Google
    Good food most of the time. The chicken is somethings a little salted. The fries are very good. Overall a good ketchin.

  • 3/5 Tracy M. 3 years ago on Google
    Hardly any potato in the container

  • 3/5 Sofia S. 3 years ago on Google
    Waited 1hr in drive thru

  • 1/5 Kimberly S. 3 years ago on Google
    Service is horrible i wish I could give zero srars

  • 4/5 Marsha M. 3 years ago on Google
    Good service and great prices

  • 4/5 Dane G. 3 years ago on Google
    Very good service

  • 5/5 tamz D. 3 years ago on Google
    For my late night craving

  • 4/5 Chevon N. 3 years ago on Google
    That new chicken sandwich is great.

  • 2/5 lorna p. 3 years ago on Google
    Chips were not nice

  • 4/5 Stephen H. 3 years ago on Google
    Had a short wait

  • 4/5 Ava M. 3 years ago on Google
    I enjoyed my meal. Very tasty 💙

  • 4/5 Tracey-Ann S. 3 years ago on Google
    Chicken was d only thing on d menu lol

  • 4/5 Nathan P. 3 years ago on Google
    KFC jr. They have accepted their place and thus priced the food accordingly. Good service, decent options.

  • 5/5 Alexander M. 3 years ago on Google
    The real rush comes closer to closing time

  • 4/5 Richard N. 3 years ago on Google
    The sandwiches tasted great, would try again

  • 5/5 Jason M. 3 years ago on Google
    Consistency is the name of the game. Great fries, great mild chicken, pretty fast service. It's good

  • 2/5 Latoya D. 3 years ago on Google
    Poor customer service by cashier and server. Simple etiquette need to be practiced. Customer service training is lacking immensely. Food wasn't bad but still could taste better.

  • 4/5 Jardon J. 3 years ago on Google
    Food was delicious! Great service a bit slow tho

  • 5/5 Althea H. 3 years ago on Google
    The food was lovely. Please fix your customer service at the drive in thank you.

  • 4/5 Stephen L. 3 years ago on Google
    Service was quick. Staff could be a little more welcoming though

  • 3/5 Nickelee W. 3 years ago on Google
    Bought the new chicken sandwich the mild one and it was too salty. Everything was good though.

  • 4/5 Humphrey G. 3 years ago on Google
    Its OK,just need more parking space.

  • 4/5 laura m. 3 years ago on Google
    Popeyes is as expected.... fried chicken done consistently well. Service could use some work but other than that they met my expectations.

  • 5/5 An-Rose L. 2 years ago on Google
    The max box is awesome. Get yours today

  • 5/5 Trudy-ann T. 2 years ago on Google
    The price right the taste is splendid...my fav is the max box

  • 3/5 Daniel D. 2 years ago on Google
    The food was okay nothing too special. I found one member of their staff quite rude. Otherwise it's a good place for a quick bite

  • 5/5 Christopher G. W. 2 years ago on Google
    Always a great choice of fast food for me. Not too greasy, always hot. The drive through is quick too

  • 4/5 Moses C. 3 years ago on Google
    A break from KFC, no waiting and full belly

  • 3/5 Robin H. 3 years ago on Google
    Chicken was not as ftesh as Manor Park location.

  • 5/5 Courtney O. 3 years ago on Google
    Love that chicken from Popeyes !!! 🤣🤣

  • 5/5 Cavell H. 3 years ago on Google
    Pleasant staff with quick and efficient service

  • 4/5 Jason M. 3 years ago on Google
    In and out. This is actually one of the better branches.

  • 3/5 D B. 3 years ago on Google
    Waiting time for food is very long

  • 3/5 Rochelle S. 3 years ago on Google
    The chicken was palatable did not really enjoy the fries

  • 5/5 Ashleigh H. 3 years ago on Google
    One of my favourite fast food spots mostly for their tenders... Prices gone up though 😔

  • 4/5 Anneisha S. 3 years ago on Google
    Great food good service

  • 4/5 Dwayne W. 3 years ago on Google
    Very good customer service

  • 5/5 Kadeem P. 3 years ago on Google
    Great customer service

  • 3/5 Renae 3 years ago on Google
    Yesterday I went here (Drive thru) to try the new spicy chicken sandwich. The customer service was okay for the most part. The sandwich, I'd give a 6/10.

  • 4/5 Brenda Lee C. 3 years ago on Google
    More customers are using the drive thru. Service time was reasonable. Happy with the meal

  • 3/5 J B. 3 years ago on Google
    Tried their chicken sandwich. Dont understand what the hype was all about, the taste is just like any ordinRy chicken sandwich

  • 5/5 Janeika A. 3 years ago on Google
    Looooove popeyes

  • 5/5 Khaney P. 3 years ago on Google
    Awesome

  • 5/5 Ruben H. 3 years ago on Google
    Good

  • 1/5 Mahlee ka M. 1 year ago on Google • 1 review
    I ordered escovitch fish and bammy. Not only did I not get any bammy but the fish wasn't escovitch it was 1 piece of fried fish fillet. Su nubody nu bbc vex like me.


Call +1 876-968-3903 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()