1/5 Stefano P. 3 years ago on Google
Pretty
bunk
experience,
I
got
a
new
pair
of
pixel
buds
for
Christmas
that
were
broken
out
of
the
box.
No
matter
what,
they
would
not
connect
to
Bluetooth.
We
tried
different
phones,
resetting
them,
whatever,
they
were
toast,
out
of
the
box,
never
got
to
listen
to
a
song.
This
was
particularly
disappointing
because
they
were
the
only
thing
I
was
looking
forward
to.
After
waiting
over
an
hour
to
return
my
item,
I
was
confronted
with
nothing
but
resistance
by
the
staff
(looked
like
a
lot
of
people
got
defected
products).
The
staff
was
trying
reject
the
return
on
the
basis
that
they
were
"final
sale"
and
because
we
did
not
have
a
receipt.
Now,
our
receipt
was
thrown
out
because,
yes,
it
was
a
final
sale,
but
we
did
expect
the
product
to
work
upon
purchase.
Even
after
showing
a
visa
statement
with
the
date,
transaction
number,
and
visa
information,
the
teller
would
not
budge.
So
we
obviously
went
to
a
manager
that
was
finally
able
to
help
us
out,
but
after
far
too
much
stress.
Let
me
break
something
down
for
the
people
at
best
buy,
the
name
of
your
game
is
customer
service.
So
when
someone
walks
in
with
a
somewhat
expensive
product
and
it
doesn't
work,
and
you
see
it
doesn't
work,
you
do
everything
you
can
to
help
that
person,
since
not
only
did
you
screw
them
on
the
product,
but
the
entire
process
is
a
massive
waist
of
your
client's
time.
Anyway,
my
recommendation
for
the
person
reading
this,
don't
shop
at
best
buy,
everything
they
sell
can
be
purchased
on
amazon,
amazon
is
super
chill
with
their
returns,
and
a
trip
to
the
post
office
is
a
lot
shorter
and
more
convenient
for
the
majority
of
people
on
the
off
chance
that
you
do
need
to
return
something.
I
normally
would
never
suggest
online
over
an
actual
business,
but
scre
that,
this
place
can
burn
🔥🔥🔥
