Was literally a victim of harassment and a hate crime by medical doctors and over 12 nurses and custodians and other employees. Very unsafe place as a trans individual . I’m still having nightmares and have Covid and don’t feel safe to get care anymore.

I had a mechanic value implanted many years ago and having some irregular heart rhythm lately. My cardiologist inquired about the cost of implanting a loop record to find out exactly what is happening to my heart and with a very positive result from both insurance and Mount Sinai Beth Israel. The cost was estimated to be about $150 out of pocket. However, to my surprise, the hospital charges the balance billing of more than $3300 and they sent the bill to my old address, which we moved out more than 3 years ago. We provided our new address to the hospital whenever it was possible and they messed up every opportunity. The whole procedure took less than 10 minutes with about 20 minutes of preparation time though the entire bill was about $20,000. Instead of checking the patient portfolio and address the patient's concerns, they sent the bill to the collection agency. DO NOT go to Mount Sinai Beth Israel by all mean unless you have $100,000 to burn. This section is my new addition Instead of implanting a Loop Recorder, which is a very expensive procedure. You can achieve the same results of using a remote heart monitor for an extended period of time of more than 2 weeks. Insurance policy usually pays a good portion of the remote heart monitor cost. Additionally, since your cardiologist has to "monitor" your Loop Recorder, you will receive a monthly bill for that service. Time to open your wallet again.

Very disappointed, walked in with chest pain and overall body pain. Was told everything was fine, but I was just simply not fine. I couldn’t speak right because of the pain I was feeling, but the Nurse had the audacity to yell at me to speak up when my voice was Down. On top of that they took me to a wrong section of the hospital when I firstly arrived. When the Doctor finally checked up on me she said The system says I’m fine, but my body still doesn’t feel right currently and I needed assistance. I felt let down and needed someone who actually believed in what I’m telling them.

If I were hit by a car outside I’d drag my broken body up First Ave to Bellevue or NYU. I’ve advocated for 2 different neighbors of mine with mental impairments to get care in the ER. After one reported the staff verbally abused him before kicking him out, I offered to come with and was also harassed and shouted at in a bizarre manner that turned heads of everyone within earshot. Took him up the street to Bellevue, no attitude from the staff, just treatment. I thought maybe I caught a staff member on a bad night and tried to help someone check into detox there. After 6 hours in the ER a staff member threw a piece of paper at me with a list of other detox centers and gave us no reason not to admit them then walked away. Everyone I know who has gone there had a similar experience. I’m really not sure what is wrong with the staff at this hospital. I can’t speak to the level of treatment provided once admitted because I don’t know anyone who has gotten more than their BP taken in the ER before being ejected.

Asians beware. I was treated very poorly by the front desk staff. They talked to me as if I was a walking COVID carrier. In comparison, they acted normal with patients of other color. Hospital leadership - please educate your staff. There is no place for xenophobia. These people represent your organization. Proactively manage your staff and their biases before it gets out of hand.

I'm currently staying at the Beth Israel where I have had the worst experience ever I have been here for four days the doctors have not diagnosed me and have no clue what's wrong w me. Although I was unable to hold food I had to beg for an IV so that I could stay hydrated the staff did not properly take care of me or give me medicine without me asking several times my doctor went 8 hrs without checking on me to follow up the thank God I had my family with me otherwise the medical attention I received I would not have gotten in addition to the poor lack luster care provided while I was sick and unable to take care of myself one of the staff members came in my room and stole money out of my wallet approximately a little more than 300 dollars. It's obvious that it's not the first time this has happened and the staff is compromised by not only poor ability in their field but by morals and values. I ask who steals from sick people in your care ? This place is disgusting and needs a serious revamping of their entire system I have never been more offended in my entire life thinking I was going to be taken care of and all I got was taken advantage of.

My mother has been coming to this hospital for many years. At first the care was exceptional. I couldn't say enough good things about the doctors, nurses and staff. Fast forward to the present and the decline of this institution is unbelievable. I truly believe that the pandemic has left the medical community in shambles and it is evident in the lack of empathy and care demonstrated by the staff of this hospital. I give a collective DO BETTER to the entire staff. Not everyone you deal with is a junkie or homeless as I overheard staff saying! My mother had surgery and I did not receive a call from anyone to tell me if she was ok or what was done. This happened several times and the only reason we return is because her doctor is affiliated with this horror show! I am so afraid that they are going to be responsible for my mothers demise that I literally can't sleep when she's there. Mount Sinai is failing in this particular hospital!!! We were at Morningside recently for another situation and the care was so much better. SOMETHING HAS TO GIVE!!!

ER Lost medical records and didn’t fax them to my doctor for my follow up, rude staff on the phone, no one can be reached for a follow up, had to physically go back to the ER to get my records sent and they charged a fee to send the records they didn’t send over in the first place. Go anywhere else if possible.

I had to go to the emergency a month ago. The front desk nurse supposedly took all my insurance information after I handed her my card. A month later, I am getting letters from their billing department informing me that my insurance has not responded to the claims they filed. I call my insurance company to find out that claim was never filed in the first place. I head over to Beth Israel billing department in person to resolve the disconnect. However, they sent me off saying they only manage hospital billing. Doctor billing has to be resolved through another department via phone. I resolve that after being on call for close 30 mins. Today, I received a letter showing me an outstanding balance of $2,125. I call the number I had called to update my insurance information. I am told I need to speak to another 800 number because they only handle doctor’s billing and the above bill is from the hospital. For the past 45 minutes, I am on hold. I am a tech savvy, able bodied, English speaking patient, and I am fuming right now, trying to resolve this issue. I cannot imagine what elderly, disabled, non English speaking patients go through. Moral of the story is use another hospital if you have to. As a patient, you will be penalized for their incompetence.

Cannot get through on the phone to save my life. Calling to check on a friend ND nobody answers the phone

My mother is currently at this ER and as soon as she’s released, we are switching hospitals. I am a travel healthcare worker and visiting this ER , I’m horrified. The staff was great but I saw a spot of blood on the sharps container I was leaning on, dried blood on the bottom back of my moms stretcher. The AC system is currently broken so it is hot and humid which is terrible for spread of disease. I walked out to get my mother lunch and a patient walked out without the security even noticing. I had to tell the security a pt just walked out and then he pursued to walk down the block to get this patient. I haven’t been to this hospital in a year but todays visit horrified me.

Was in ER with my mother twice. First time we waited 31hrs, in a filthy room, with filthy bathrooms that everyone uses. The nurses and Dr are good but the wait for a bed is RIDICULOUS!! I’ve been here since 7pm Thursday, it’s 445Am Friday and they still don’t have a bed!?!?!? We were told when she came to the ER she will be admitted, yet we waiting for a bed!?!?? Since becoming MT SINAI it has gone down hill!

Great doctors but the back office team is very to get in contact with. 1. The phone operators who redirect the calls are not accountable and send you to incorrect places. You are on the phone 15 minutes that get no where. 2. App is not great with the wrong copay costs. I messaged billing about it and they don’t reply back. 3. Scheduling departments are never available, you leave a message with an operator but they never get back to you.

The staff is wonderful but the hospital is filthy. The bathrooms and the waiting areas of the surgical unit are in appalling condition with debris and general filth all over the floors. I anticipated that a surgical unit with vulnerable patients would have much higher standards of cleanliness. What’s even more concerning is that my loved one’s surgery was pushed back a week due to hospital cleaning, and it is already (or still?) in this shape.

I went here seeking medical help 2/5/23. I arrived at 11:12 I told the intake nurse all of my symptoms. He told the doctor a different story. I express that I was in pain several times was told that I would be given pain medication soon. I did blood work shortly after being admitted. I got an iron bag around 2:40 am. They took it out around 4:38 am I haven’t seen a doctor again till 9 am. I sat in the corner for roughly 5 hours. The worst part of it all was the doctor was walking back and fourth to the patient next to me that admitted long after myself, at some point earlier in that night they left me by ct scan. The technician told me I wasn’t scheduled for anything. So I sat there for a little while till I was moved to get a chest X-ray. In the 9 o clock hour when I finally started crying due to pain I was given a Tylenol and when I asked to be discharged after being neglected for 5 hours I was told I needed to ct scan but at that point I wanted to go home so I could get treatment else where. Overall I’d give negative stars. I’ve never felt more unseen and unheard. I will never purposely choose this hospital again. Used to be great now not at all.

Find a different ER. This facility is dirty. The staff do not wash hands or change gloves between treating patients - I am sure this results in the spread of biological contamination such as bacteria. The nursing staff is extremely friendly and warm but the overall team is disorganized and nothing is written down. Tasks are not recorded. They forget what they’re doing, forget tasks, do not communicate, and this results in a very low service level. The staff forgot we did blood work and when we asked for the results said, “oh, you had bloodwork?” When we arrived our bed was sheetless and no gown. Go somewhere else. We will not be back. I hope I didn’t catch an infection while I was here. This is a disorganized operation.

Short while ago when I was 11 week pregnant, I learned that my baby had trisomy 18, I was destroyed by this news. Unfortunately, my husband and I decided to terminate the pregnancy. I was in very bad mood and also very scared because of procedure. This was first time happing to me and didn’t know what to do. Ones I meet with Dr. Ann frisse I was relief, she was so kind and understanding, I felt very secure and comfortable on her hands. Thank you for your calming demeanor and thoughtful words Dr. Ann Frisse. They brought light to a very dark situation. Losing my child was dramatic already but having people around you which you can trust make is it difference. I just wanted thank to Dr. Ann Frisse and Dr. Laura Macisaac for being great to me and taking care of me very well. And I wish I know their names but everyone at Family Planning Center at Mount Sinai Beth Israeli 281 1st Ave, were great. Thank you for all your support and help.

Went to the ER to get a COVID test and had to wait 3 hrs meanwhile staff just keeps walking back and fourth while nothing is being done. I work in the hospital setting and I have been to many ER and this is by far the worst.

Perhaps I've been spoiled by Boston area hospitals but the few hours I spent in this hospital's pediatric emergency department was perhaps the most abominable experience I've ever had at a medical facility. The waiting time was prompt and the administrative staff did mostly everything right. However once I actually was admitted as a patient the medical staff treated me with minimal attention and care. No one asked me for any drug allergies, and the nurse proceeded to direct me to take a drug I had never heard of. When I communicated my concern about my allergies she seemed bothered that I would even bring it up. Throughout the visit, I was mostly left in my room alone, visibly freezing the whole time, while I listened to the nurses yell in the hallway about how they didn't want a certain patient administered because she was a daily cocaine user. The doctor spent a brief few minutes with me as I described my symptoms but was incredibly dismissive of everything I said, including past diagnoses I had received from my PCP and emergency department at home. She spent no time trying to determine the source of my symptoms and I eventually fell asleep in the room and left after being woken up and being told there was nothing they could do for me. I ended up having to go to a different ER the following night where I received a proper diagnosis and treatment. The lack of comfort is one thing to be expected from a city hospital, but the lack of thought that went into the actual patient care is a true concern. Administering drugs without taking a proper patient history and being unaware of any existing allergies is reckless and dangerous, regardless of whether the drugs are over-the-counter.

They did the death protocol and killed my grandma here. Just when she was feeling a lot better, she wanted to leave the hospital, they injected her with strong sleeping medicine (rule #1 : you’re never supposed to give elderly people strong sleeping meds) and she never woke up. If you have an elderly person DO NOT bring them here, they get paid for doing the death protocol on elderly people.

Rude staff. The last thing the nurse assistant told me as I left is if you leave anything I'm throwing it away. I went there for my surgery. Nurse N and nurse J were so nice ☺️. One nurse got mad at me and barged in my room with an attitude because I called my Dr because she wouldn't give me stronger pain meds. Over my 2 day stay she was nicer. The discharge was a mess. Never use galant car service. I had to wait for 3 different cars. The old black man with glasses that transports patients is rude and seems a little slow in the head. He barged in my room and told me your ride her. You need to come on. Take in mind I had a iv still in my arm and hadn't been discharged yet. I heard him going in the hallway and start talking about me to the nurses. I understand we have an opioid epidemic but nurses shouldn't deprive patients of their meds. It says as needed. If I'm in pain I need it. I was discharged with no antibiotics, pain meds, or anything. Fortunately my pharmacy said they can fed ex my meds tomorrow. Mount Sinai pay your nurses more and make sure they do sensitivity training every month.

Beware NO effective covid treatment only oxygen.

We just went in to get my 3 year old a COVID test and it was by far the most pleasant experience we could have ever expected! Everyone was SO NICE and even though she was so scared, they managed to keep her calm, and she even got a Barbie doll! It was so fast, we were in and out in less than 15 minutes and she is so so happy now. THANK YOU to the wonderful staff, we are so thankful for you.

I’ve been in the ER of this hospital in three different occasions, with three different people and in different hours… and all of the times I’ve been here the doctors, nurses, security, people at the counter, cleaning personal… all of the people in this hospital had treat me and the people in the ER with respect, with care, with responsibility. I just have but good words for this place and the people who works in it. I recommend this place 100% I understand some negative comments because no one likes to come to the ER, but the treat you receive here I haven’t found it in any other hospital.

I really love this hospital! I came to the ER because my daughter Ainsley was in and out of consciousness due to high fevers. She was in the ambulance because she suffered a seizure, the neurologist told me and my wife that Ainsley has stage 3 ATRT, which is a aggressive brain tumor. I didn’t know if she was dying or not. They did a emergency surgery to remove the tumor. Then my daughter needed chemotherapy. I was shocked when Ainsley lost her hair, it was terrible. The EMT’s and the ER doctors took her to the ICU, and she had 3 additional brain surgeries. But the tumor keeps on coming back. She had seizures when she was 3 years old. Doctors said she might not make it. I see that Ainsley’s sister Wendy wanted to visit her in the ICU. Well, Ainsley is a little fighter. She doesn’t give up! She recovered after her first surgery. Also, she was having bloody noses, coughs, and runny noses. We were at the clinic when we got a diagnosis. Also, she needed a prescription for bloody noses. She also had a bone marrow transplant. We thought she is going to die. Thank you, Mount Sinai Beth Israel, for saving our daughter’s live.

I went with my wife to the emergency room because she didn’t feel well. Actually, we went there two times. The symptoms she has were a pregnancy symptoms. However, no one of the physicians and the doctors noticed that. They didn’t even try the blood test. A week later we went to my wife’s primary doctor. She did the blood test then she found out that she is pregnant. In the hospital, they did the cat scan. Thank God the the baby had 3 weeks. Otherwise, the cat scan would effect him. I gave two stars for the location of the hospital, the cleaning and other things.

It feels as if you are being ignored in Beth Israel Hospital. Continuously asking for help loud enough for anyone to hear that I left without being discharged to NYU Medical Center where I was taken care of properly.

I just want to thank AGAIN the whole nurse-team at Family Planning and dr. MacIsaac, and Maria, Karen, Ashley, anesthesiologist, residents, front desk; we come to this place scared, wounded, devastated and somehow they make you smile and feel better. Thank you for all your efforts! ❤️

Great staff, good service. It’s an emergency room in New York City, how can you expect it to be perfect? People are too quick to throw shade when they have no clue what’s going on behind the scenes.

Like most ER there's a wait. Sometimes quick. The staff of doctors and nurses are professionals. friendly and caring.

My dad was admitted last night and so far the staff has been atrocious. I am not close by and called to see his status. The first woman who answered was extremely rude and callous and told me to call back later. I called back two more times 30 minutes later and was left on hold and then disconnected. Same thing Happened this morning. The lack of empathy is glaringly obvious and horrendous given the setting. I'm seeing from other reviews that disappears to be the norm here. I understand covid left everyone short staffed, but that's not an excuse for such disgusting behavior.

Worst place ever. Organization of liars. Step in to pull out the cotton swab from ear. Ask how much it cost. They told me to going send bill later without notify the price. After months receive bill for 1000$. This is ridiculous 😤. 1000$ just to pull out cotton swap. Don't ever ever go there until everyone who ever you know. I hope so they will chock with that money. With to see them all in Hell🤬😈.

If you're trying to schedule surgery here, run away their staff is racist and incompetent. I scheduled a consult late January 2022 and was told surgery can be done within a year. Fast forward and it took 1.5 years and they cancelled since they didn't want to hold their racist staff accountable. I don't need reactive apologies for when racism happens, but rather accountability for implicit bias seminars which Mt Sinai holds no regard. Just look at the board for Mount Sinai and it shows who they value. 2/25 diverse board members = 8% which exemplifes their patient care. The chief surgeon I was under his care mentioned he told the manager about the the racist surgical coordinator, but I left feedback after an appointment after a year and the manager seemed to have first heard of this incident. There's no accountability for racism and that's what Mount Sinai stands for. The surgical coordinator RG mentioned that I fell through the cracks of follow ups since there were "so many Asian names she had to go through." She even said she knows I understand what she means. Racism resulting to poor shoddy marginalized care was astounding. In addition to HIPAA laws broken, I was sent over someone else's patient file. Theyre careless and if you're not predominantly white, you are just another case number to them. After 7 months of waiting and saying I'll seek a second opinion, insurance finally cleared that week. I checked with my health insurance and they received no prior documents about the claim. Here's an idea to the board: build an internal HIPAA compliant system tracking patients individually in containers and security protocols for claims to be scripted and sent to insurances with special business logic per health insurance. Reduce 80% admin faulty work and lean on automation. Bring that to your engineering teams. No racism at all with automation.

I was in Mount Sinai Beth Israel for 12 days, all the staff were professional at they job in caring for me and very well organized, I’m talking from emergency room staff to cleaning transporting and all doctors and nurses! I live in Brooklyn I would travel that far for the care this hospital shows it’s patients!

If your insurance have been cancelled or is currently inactive. You will be told that you would be billed $300 for sitting in a waiting chair. They will not help you. I didn't get not 1 pill and i have server flu. They wouldn't even give me a flu shot. If you were dying with no insurance, you'll be dead.

Please do not come in this hospital for whatever reason, nurses are lazy and no doctor on site to watch over the patient. My mom is bleeding on the chest and it seems like the whole floor don’t care a lot.

Hands down the worst hospital I’ve ever been to. It’s dingy, the lights are dim. The staff is careless and talks about you as if you’re not in the room. The bathroom in the emergency room is filthy, I came in for severe back pain im an ambulance and nobody spoke to me after I was checked in and sat on a bed for 30 minutes. They have a metal detector for when you’re walking into the emergency room. It’s unbelievable and to be honest it’s astonishing that there’s a hospital with that kind of standard right in the middle of one of the greatest cities in the state. I left and just went to Bellevue.

Charged $450 for a to register as a new patient ! - That included the use of the apparently high quality air I was breathing, expertly crafted blue pen to fill in the basic 3 page paper form provided and I also sat on a used and somewhat uncomfortable fake leather chair !!! In a time of hyper inflation and suffering its really nice to see hospitals like this taking advantage of the people, excellent Job Mount Sinai, roll on the bonuses for the CEOs

Office administration here is terrible. Some doctors have a 15-min grace period, after which time doctors won't see patients. Staff never told me about this when I scheduled the appointments. I had a phone/video appointment and assumed they would send me a link. No- apparently I was supposed to go into the app to access the appointment. Office staff didn't tell me ahead of time. Once I figured out to check the app, there was additional set up steps for the video appointment screen, which meant I went past the 15 mark by a few minutes to get to the video screen. The video screen then displayed a waiting room and told me to wait for the doctor. I waited for over an hour because the prompt said the doctor will join soon. It turns out the doctor canceled my appointment because I joined the video screen after the 15-minute mark. No message was sent to me through the app, waiting room, or by text to let me know the appointment had been canceled, and the app just told me to keep waiting. This place gives the impression that they don't care about the patients' access to care at all. They're just looking to bill as much as possible.

Not a good Hospital. Hippocratic oath not honored.

I went to see a Dermatologist - scheduled outpatient visit. I have an average insurance plan. I got the pretty standard bill for the visit. The billed 310$ for the doctors visit, my insurance covered about half and I have to the rest, as usual with these types of visits and my plan so that's no surprise. The huge difference is that I also got a 400$ bill from "Mount Sinai Beth Israel" this is not covered and is going towards my deductible. I cannot understand what this charge is for. I called the billing office, they said something about seeing the doctor at a hospital facility and they couldn't help me. I called the insurance company, they said they cant do anything about the claims. Why is seeing a doctor for a fairly simple outpatient visit such a scam? Why don't you warn pts about these extra charges? I could have probably paid less paying out of pocket, or if I knew of these charges I would have found another provider.

I would give it a zero start’s if I could. Years ago wen I was 10-11 years old. My mother went to this hospital she got 4 operation’s one after another. According to the doctors back the. One of the operations they did a mistake in another operation they had a student who was not license yet at that time to do the operation. My mom suffered for years. I was 10-11 years old I couldn’t do nothing. If I was the age I am now. My parents would sue that hospital and all them doctors who participated in the 4 operations who lost their licenses and behind bars. One of the doctor at that time left the hospital. Then his name was no where to be found. Only if I was the age I am now my mom wouldn’t suffer. I hate that hospital!!!!

This place is filthy dirty. Unprofessional staff. Doctors don't care care about the patients and the patient is discharged as quickly as possible without completing needed tests and procedures. If you care about your loved ones and want them to live long then do not bring them to this place. Stay as far away from this hospital as you can.

nice hospital but the kids they turn out aren’t quite right

I found the medical care to be very good. The staff was very friendly and helpful. I would like to thank the staff in the er and 5th floor for the great care I got.

Came to the ER with appendicitis. The nurses and doctors were fantastic. Ending up having surgery here as well with Dr. Taylor and his team was great. If you have to end up at the hospital, make sure it's this one.

I went to the ER after a bike accident with severe pain in my arm. I was there for 10 hours. They said I was fine. Turns out I had a broken arm (found out 4 weeks after). If you need medical help, I strongly suggest you go somewhere else.

Based on my experience at emergency room....the nurses are the only ones that are working. The doctors are all " busy" talking and laughing with each other talking about " real issues" in life and the old African man at the security doesnt speak one word in English, you need to explain him 7 times

I can’t believe I actually give a 5 stars to a hospital but after suffering from an infection in my leg and mistreated by in Inexperience doctor when visiting one of the urgent care providers the doctors in this ER did a great job. It was very painful but at the end of the night I got out much better than I came in. 3 days later the paint was almost gone. I could walk again! I just got the bill -$1,053 which was a lot less than I thought it will be 😀

I am from out of town, was scared to go to the emergency room because emergency rooms are terrifying but I am so grateful for the team there for making my trip to the ER as good as it can get. From the security team, to the ladies that take vitals, Dr Janvi Nandi, and another wonderful personnel named Holly I believe. The level of attention and care they gave me was unparalleled. Very thorough and I did not feel like they were rushing to get me out. They truly wanted to help me. Of course there were some crazy things happening in the ER simultaneously but they all handled it so well. Thank you all

my father was here great care, staff and they make sure everything’s okay

It clean and quiet an the staff are friendly and listen to ur concerns an try there best to get. To the bottom of ur situation

After a door smashed into my face, I was taken to their ER. The staff is friendly, and they do try to accommodate you as quickly as possible.

My experience was FAIR to below average. I had an MRI done and it felt like staff behind the counter was playing cat and mouse while trying to check-in. I allowed them to act up and pretended I was oblivious. Following that the nurse and tech were nice. I went here for my mri thinking id be getting higher quality equipment, care, and experience than a local imaging facility in Brooklyn but I didn't leave feeling it was worth my efforts. I rarely give reviews (very rarely) but since its healthcare related I figured i'd spring for a review.

My friend got admitted to ER with active bleeding. They kept him in ER for the weekend just giving blood. They had no services to do an Endoscopy and Colonoscopy. He had 4 units of blood & had to wait till Monday for endoscopy to see where bleeding is from. Needless to say I will be taking him to Northwell when this is over…

They're billing department loves to play headgames and refuses to cooperate and get to a supervisor.. Telling me I had to wait 2 days for supervisor, When in the last call I got a supervisor within 30 seconds. A lot of the people in the billing department are lazy pieces of s**t.

Possibly the slowest ER in all the world. Like I could book a flight to another city, fly there, visit their ER, get treated, fly home, and still save several hours. Of course, if you're thinking if coming here you probably don't have much choice.

IF YOU WANT TO DIE COME TO BETH ISRAEL! THE ENTIRE STAFF EVEN THE HIGHER UPS ARE TRASHY AND UNPROFESSIONAL! 7 SILVER IS THE WORST UNIT THROUGH THE ENTIRE HOSPITAL! THIS PLACE IS A JOKE!!!! I RATHER BE IN BROOKDALE HOSPITAL THEN THIS HOLE IN THE WALL.

Horrible !!! Very unprofessional. Don’t waste your time or insurance . My husband was in severe pain and they wouldn’t even provide medication for the pain. Sent him home to follow up while they get together and talk amongst themselves and laugh !!!!

CT SCAN is 2000$ after discount(funny) i had to pay 1300+ , in New Jersey the same test cash price is 200$ .

I am trying to contact them by email in order to get an invoice with the detailed fees. This paper will allow me to be reimbursed by my health insurance. No answer. Impossible to contact them by email. Not serious at all for foreigners.

Excellent and compassionate staff, but administrative processes are unbelievably convoluted. My sick wife had to leave her appointment waiting area to deal with a cashier on another floor because of a lack of reasonable payment options at the point of service. Little actual enforcement of mask rules. I don’t know if there was any air circulation happening and I suspect the air conditioning was broken.

I want to thank and commend staff at Beth Israel Emergency and 8 Silver for my recent care (Emergency 4/13/ 22 for more than 12 hours and 8 Silver from 4/14/22 to 4/21/22). I especially want to thank these people for superior care and making me as comfortable as possible: JoJo (Johanna) and Nadine in Emergency, and Ellen, Rose, Mylen, Yvette ( the tall Yvette), Jenny, Dr. Chopra, Lourdes and Elsbieta on 8 Silver, the staff and Dr. Grossi in vascular surgery for angiogram procedure, and Moroca (sp?) and Rita. These wonderful employees and professionals made a painful and stressful time so much easier to bear. I thank them with all my heart.

This where I go anytime I'm sick. They take very good care of me. But the food is terrible.

I think Mount Sinai Beth lsrael is the best hospital in New York City because they took very good care of me back in 2017 when I found out I had toung cancer. Now in 2021 they are taking very good care of my mother since she found out that she had Covid 19. But now she is getting better from it.

Wonderful amazing place tha nurses are 100% on point and that nurse Christine is awesome very nice and friendly this tha best hospital in NY hands down tha security is cool , tha staff is cool downstairs at tha front they are amazing there was a bad lady there telling me about wen she had bad allergies in 2007 how they gave her a shot to stop that awesome lady may god bless all of u guys. 🙏😁

Helpful staff

I want to give a great review to Mt. Sinai Family Planning Center. Our experience was great all along. I would like to thank Dr. Laura Macisaac and her team for walking us through the process and explaining every single detail. The staff was very kind and attentive. Special thanks to Arabella Deluna, she went above and beyond to helps us get some medical records from another practice. Overall great experience.

To God be the glory, Mount Sinai is the best hospital in the world. My mother was recently in ICU. The staff, doctors and residence team are amazing and caring. They really care about my mother health. She came out ICU yesterday and will be home soon. I recommend this hospital if you every get sick, which I pray you don't .Thanks a mill to all at Mount Sinai, you change my whole perception about doctors

This hospital has no worse front emergency nurses .they dont know when then being ask a question or being told whats wrong with you .

Service in emergency waiting room very an professional. Employees very lazy and slow

Horrible, dehumanizing experience. They treated me like a prisoner! Received no treatment, never saw a hospital bed or room, but was not allowed to leave until I gave them my billing information. Would not recommend this place to anyone!

My daughter got bitten by a squirrel. I work in Brooklyn, so the commute to hospital will be 1hr ride. I call to verify if she is okay and what location she is in hospital. No one will help. Very scary. I pray she is okay( on train now heading to hospital wish train was faster)

Very disappointed with Psychiatrist , doctor Alexa Rivera. She kept my son in the psychiatric unit for two weeks and sent him home without any treatment and very unstable. Terrible hospital. Very unprofessional doctor with zero expertise in her field.

My doctor referred me to this practice. I spent some time on the phone with them and gave them my personal details. A few hours later they called me back and told me they are not taking new patients. Why didn't they just tell me they aren't taking new patients, before asking me for my personal information?

After having the most horrible time with a regular OBGYN, my sister referred me here after she had my niece with them last November. I absolutely adore this place and have decided to move all aspects of my care here. My prenatal care with the midwives was amazing! There is woman care, family care, a chiropractor and wonderful massages!

My uncle spent a couple weeks there, one in ICU and the other in palliative unit. The care was great on both units, but after discharge to another hospice facility, which was recommended by the doctor and social worker. There no communication with the receiving facility as his medical records and meds. Tried calling the social worker that worked on his case and was told no one knew who Danielle was. Just wanted to ask a few questions.

Avoid at all cost if you care about your health. Run by inexperienced resident dr. They can’t even pronounce medication names. Lack of care, detail and experience. Go to NYU. Scary . They deleted by first review that was the same. Don’t plan on getting a solution. I did not fee save, I regretee walking in here the second I met the dr. Solved absolutely nothing but paid the dr rents

I went for a ct-scan on the second floor and was greeted by nice person at the front desk who give me some paperwork to fill. The gentleman by the name Graham who did the scan was a very nice person. He was very professional and knew exactly what has to be done. I had the most pleasant experience at this hospital. M Syed

8 hour wait time and the bed was broken so couldn’t raise it at all and everytime asked to replace it no one could do it. This place has fallen in customer service hard next time goto NYU Langone.

They have their days as everybody does, but for the most part, they're really good!!!

I was so nervous to go to the ER amidst the pandemic, but this experience FAR exceeded my expectations heading in. From a friendly, attentive, and funny nursing staff to trustworthy doctors who solved my gastro issue through a bit of an unplanned endoscopy, they were sensational.

Another organization that doesn’t understand or care about the definitive of “ appointment “. I only wish I knew who to repay the disrespect to. 11:30AM appointment. 1:30PM and still waiting.

Cut my finger open and I’ve been waiting for Almost a hr to see a doctor

Excellent all around. 23 years service experience.

Great staff, but sometimes the wait is a bit long.

I’ve always had a good experience here. Great staff.

Great medical facility with extremely courteous and competent professionals.

No waiting rooms they have me waiting in the cold until 10am for visits this is just ridiculous

Professionalism at its best.

Very attentive and professional nursing staff.

Good place to work

I was admitted on March of 2016 and spent almost 4weeks there. I was not expecting to stay there that long to be honest. It was a life changing experience. I wish I could remember the name of the Doctor who attended me. He definitely doesn’t know this but his words (along with the surgery etc.) saved my life. But mostly his words. I need to find out who the doctor was so I can go visit one day and tell him this. He needs to know he is an amazing addition to the Entire Beth Israel Medical Team!

Great!

I was held in Mount Sinai Beth Israel against my will in the psychiatric reception area in August 2016 at the suggestion of someone I assumed was a doctor I spoke to outside the hospital about my theory of diseases who then showed me to a psychiatrist. Because I was a tourist I was somewhat scared of what might happen if they decided to detain me. I on my way back from the laundromat to the hotel and was perhaps tattily dressed for my age and had missing teeth, the result of years of UK dental treatment - and had been asked to put my bag in a cupboard. However I was offered food and water and treated with courtesy and good humour by the staff and was released after 5 hours. Even though as one of them said I would think it an interesting experience, I can only give 3 stars since I was there against my will. Coronavirus I also believe to be a fake disease.

Because of the nice Filipino nurse who was very attentive, patient, courteous, and non-judgmental at the ER, I felt more welcome than I was in a hotel, even I was just a visitor. I really appreciate the help and attention given.

Don‘t spend any money in Mount Sinai. I received the good faith estimate said my out of pocket for coming ultrasound exam is around 120 total. After the service, they sent a $800+ bill to me and refused any negotiation. THE LIER DESERVE ZERO STAR.