A Y Jewelry image

A Y Jewelry

Jeweler

Tiny, unassuming jewelry shop specializing in resizing & repairs, with some pieces for sale. People often mention ring, engagement, recommend, resized, minutes, find, work, jewelry, kind, shop,


Address

20 West 47th Street Mezzanie, level 21, New York, NY 10036

Contact

(212) 575-6322

Rating on Google Maps

4.70 (100 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 8 PM
  • Tuesday: 8 AM to 8 PM
  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 8 PM
  • Saturday: 8 AM to 5 PM
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: ring (35) engagement (9) recommend (9) resized (9) minutes (9) find (8) work (7) jewelry (7) kind (6) shop (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ana Carolina B. 3 years ago on Google
    This guy knows what he's doing, I mean he has more than 35 years of experience in this business. I went there to resize my engagement ring and he did in an hour, and the price is very reasonable for his great work. I highly recommend his services.
    3 people found this review helpful 👍

  • 5/5 Megan M. 6 years ago on Google
    Ara did such an amazing job resizing my ring! It looks gorgeous and he did it in less than an hour while I watched, even though he had several customers there that night! He's quick, efficient, trustworthy, knowledgeable and kind! Plus, he's opened late so you can go after work! Definitely would recommend him to anyone!
    3 people found this review helpful 👍

  • 5/5 Charlie 2 years ago on Google
    Ara is such a sweetheart. His little shop is on the mezzanine level in shop 21, which is kind of hidden, but worth finding. Ara resized and polished a family heirloom engagement ring, and really made our day. He is funny and personable and his prices are extremely reasonable. I would buy jewelry just to get it adjusted and cleaned by him.
    2 people found this review helpful 👍

  • 5/5 Paul t. 2 years ago on Google • 53 reviews
    I flew over from the UK and proposed to my girlfriend last week. The ring size I had chose was way off so my fiancée couldn't wear her ring home. I took it to AY after reading previous reviews. It's quite hard to find but worth it. He was so friendly and helpful and resized the ring in front of us as we waited, probably about 15 minutes max. Afterwards I had a good look and I could not see where the cut and join was. To top it off whilst he waited for the sonic ring polisher to finish he brushed out the deep scratch out of my watch strap clasp. What a hero!

  • 1/5 Zoya G. 8 months ago on Google • 5 reviews
    If you are commissioning or bringing fine and extremely expensive jewelry, then there’s a chance Ara is your man. He told me clearly that he has a number of very valuable pieces to work on, and that it was nonsensical for me to think he should waste his time on my work. I have been collecting and commissioning jewelry pieces since I was a child, and this is the most ridiculous and belittling experience I have had so far. Please read below for more details, and find the image of my piece (that Ara considered “100% complete”) attached. I came to Ara last Wednesday (August 9th) to get a brass nameplate necklace cast into silver. I was to purchase the chain myself and he would cast the nameplate and assemble the necklace for me. Ara was a little brusque but I didn’t pay much mind to it at the time. When I called on Monday, Ara repeatedly told me he’s busy and that it wasn’t done. I asked when it would be done and he said he doesn’t know, he’s busy. I had to ask multiple times for him to then tell me it would be 100% done by Tuesday (today, August 15th). I arrive today only to find the nameplate has still not been finished. My task was to bring a chain and closure for him to assemble it, but as you can see in the picture it’s nowhere near close to being ready for assembly. I ask him about it and he tells me again “I’m busy.” I’m taken aback because it doesn’t make any sense to call me in to pick up an unfinished piece when he knows I want a finished product. When I ask Ara again when it’ll be done, he gives me some noncommittal response and I get frustrated and ask again for a clear answer. Again, he says “I’m busy.” I tell him that he gave his word that it would be “100% finished” and that I need him to be clearer with me. He then proceeds to raise his voice and tell me that it’s not like he lied to me, and that “I have all these [far more expensive pieces] so why would I waste my time on yours?” I asked for the pieces back, paid him, and then left his shop in tears while he proceeded to complain loudly to his colleague about me. If he didn’t think my work was valuable enough for his time he should have referred me to someone who would. He was dishonest and tried to convince me that he said only the casting would be done today, when I had made it clear I was coming to pick up a piece that was ready for assembly. He was quick to speak to me aggressively and was argumentative throughout. It was like pulling teeth trying to get any information out of him. I have a lot of patience for different personalities, as long as they have integrity in their work — Ara clearly has none.
    1 person found this review helpful 👍

  • 5/5 tho b. 2 years ago on Google
    The service was great! My wife lost a small diamond in her ring and he was able to fix it in less than an hour and also clean it and the wedding band.
    1 person found this review helpful 👍

  • 5/5 Oliver M. 7 months ago on Google
    I had a great experience here - such a nice and honest guy. I needed my platinum engagement ring resized as it was a little small. I went in to A Y Jewelry fully expecting to pay a decent sum and, on seeing how small the adjustment needed to be, the owner suggested he stretch the ring using a machine he has instead. Now my ring fits perfectly. It took less than five minutes and he didn't charge me. I'll be coming straight back here next time I need any kind of jewelry alteration, big or small.
    1 person found this review helpful 👍

  • 5/5 Lara C. 2 years ago on Google
    Ara was very helpful. I came in to get my engagement ring sized up and he took care of me right away. He immediately knew what size my ring needed to be. He worked quickly and carefully and my ring turned out great! It fits perfectly now. I spent a total of about 15 minutes in his office. Would recommend!
    1 person found this review helpful 👍

  • 5/5 Abbie S. 2 years ago on Google
    Incredible craftsmanship by Ara. He resized both of my wedding rings in 20 minutes and was so kind and friendly. After the polish I swear they sparkled like never before. Shop’s not too hard to find. Highly recommend 12/10!! I will recommend this place to everyone!
    1 person found this review helpful 👍

  • 5/5 Emily S. 3 months ago on Google • 9 reviews New
    My partner proposed to me in New York and my ring was unfortunately too big. I wanted to get it resized and looked on Google reviews and A Y Jewellers had received the highest. I was not disappointed at all when I went! He knew exactly the type of metal and gave me options of sizes to try on to ensure it was the perfect fit. He fixed the ring in just under 20 minutes and did a fantastic job! We waited outside his workshop when he was doing the ring which he didn't mind us doing. The workshop can be difficult to find but the receptionist is very helpful when you walk into the main building. When you get in the lift you want to click MZ rather than a floor number. His workshop is the furthest on the left. Would highly recommend ☺️

  • 5/5 KING OF MY H. 1 year ago on Google • 9 reviews
    I want to send a special thanks to Ara for the fantastic job he did on me and my wife’s rings. He was very professional and informative. He kept me in the loop and was extremely honest. He took the time out to resize the very rings my own jeweler refused to do because they weren’t skillful in the art of resizing the rings. I will be sending more business his way and continue to utilize his skills even more in the near future. Thank you Ara.

  • 5/5 Ruby R. 5 months ago on Google • 4 reviews
    Ara is amazing! I had a horrible accident with my engagement ring (my friend tried it on and it got stuck and had to be clipped off her finger in the ER). Ara was able to fill in the missing white gold and repair it so that it looks brand new, on the spot, within 40 minutes. I even noticed a small blemish on my way out and he fixed it immediately. He also tightened my stone setting and cleaned/polished it. A super reasonable price. I hope my ring doesn't break again, but would definitely return if needed and recommend to any friend! He is clearly an expert with jewelry.

  • 5/5 N A. 1 year ago on Google
    A hidden gem (couldn’t resist the pun). After a few wrong turns, I finally found the shop hidden away on the mezzanine floor. I took a chance based on reviews for sizing and cleaning of my my mother’s bracelet. She passed away and I did not want to leave her bracelet with just anyone. The bracelet (purchased and engraved in 1971) was perfectly sized and was sparkling when I received it. The service was also fantastic. I am absolutely pleased with the entire experience!

  • 5/5 Claudia 8 months ago on Google
    A different studio quoted me hundreds of dollars and a four week turnaround to resize my engagement ring. It’s an antique ring with several stones and I needed it to be reduced from a size 7 to a 5. I had been told that this would be a complicated job. Well Ara did it for $40 while I waited, with no complications. Thank you Ara!

  • 5/5 Jeremy B. 5 months ago on Google
    Ara is a skillful smith and a sweet family man, he just helped me resize a ring at the end of his day. I will come back here and recommend him to anyone.

  • 1/5 Nora L. 1 year ago on Google
    I brought my engagement ring to AY to replace a small diamond that fell off my pave band given the high reviews and affordable price. I am so disappointed with the result on such an important ring. He scratched up my ring band and prong and used a diamond that is not uniform to the others (too big). I don’t even want to reach back out to have it fixed because I’ve lost trust in his ability to repair rings.

  • 5/5 Olivia P. 1 year ago on Google
    Ara did the most amazing job resizing my engagement ring and our wedding rings. They are family heirlooms and he sized them perfectly and polished them - they looked brand new. I will never go anywhere else now with my jewelry.

  • 5/5 Georgina K. 1 year ago on Google
    Ara is the best! Resized my engagement ring and cleaned it in under 30 minutes and did the most incredible job! It looks beautiful. Highly recommend him!

  • 5/5 EMILY L. 1 year ago on Google
    I don't typically leave reviews, but I absolutely had to for AY Jewelry! Ara was so kind and resized my ring for me on the spot. My ring was given to me after my grandmother passed away, so it is really important to me! Ara knew this and let me watch the process. He noticed some of the stones were loose and fixed the issue free of charge because he knew how much it meant to me. I will definitely be coming back for any jewelry needs!

  • 5/5 Julia W. 2 months ago on Google • 2 reviews New
    Ara was extremely helpful and kind! The process took 20 minutes and he checked the fit of my ring throughout the process. I really appreciated being able to watch the whole process as this ring is incredibly special to me! I will be returning back to Ara for any of my resizing and repair needs! Thank you so much again.

  • 5/5 Nick W. 3 months ago on Google • 2 reviews New
    If you are in the city and need a ring resized this is your guy!!! $75 20min His work shop shows you that he knows what he is doing and everything is done right in front of you. Go to the address and take the elevator down 1 floor to the mezzanine (MZ) and his shop is first door on your left

  • 5/5 Nathan D. 3 months ago on Google • 2 reviews New
    I proposed to my now fiancée in New York. The ring was two sizes too big (not quite sure how I messed up quite so much), but nevertheless. We were going to wait until we got home until we had it resized, I just happened to check on Google on the off chance it could be sorted whilst in NYC. A Y came up, good reviews - so we headed down to the workshop to see if the hype was real. It can be a little tricky to find, if you find the building with the 20 on the glass front, the receptionist will direct you up to A Y. Well, what a pleasure. There and then, in front of our eyes he resized the ring, taking extra care, talking us through the process and within 20 minutes, all done. The result, OUTSTANDING. Really fair price too, even after a well deserved tip! If you do propose in NYC and you ring happens to be too big, find A Y! First class gentlemen, service and result. Thank you!


Call (212) 575-6322 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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