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Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rafay 2 years ago on Google β€’ 35 reviews
    Got a wallet and a perfume from the. Great customer service and fantastic collection. Highly recommend!
    2 people found this review helpful πŸ‘

  • 4/5 Jason A. 3 years ago on Google β€’ 242 reviews
    Very elegant boutique with great products filled with rich heritage and craftsmanship it was my very first introduction into fine writing instruments and my experience was amazing the staff was friendly knowledgeable and patient I was allowed to go through all the models in great detail and was introduced to some really fancy pieces I must admit for many including myself will say they are pretty pricey but we'll worth it for for expertise and culture they provide
    1 person found this review helpful πŸ‘

  • 5/5 Rendall L. 2 years ago on Google β€’ 72 reviews
    Our experience at this Montblanc location was phenomenal. Jairo and Randy provided exceptional customer service, coupled with expertise and a great personal touch. We very happily purchased the perfect gift for our son and will return to this location whenever we are seeking an outstanding Montblanc pen.
    1 person found this review helpful πŸ‘

  • 5/5 Hyun Jin B. 1 year ago on Google β€’ 13 reviews
    Stanley is a friendly and knowledgeable staff. He helps us to try all different styles and all the info was so helpful. It's my first time to bur in this brand, he gave us great experience.
    1 person found this review helpful πŸ‘

  • 1/5 Noopur J. 5 years ago on Google β€’ 4 reviews
    The Asian woman (with red spectacles) is terrible at customer service She acknowledged us standing in front of her after 5min and on requesting if she can adjust belt length stated use a scissor or bring it here I will show you how to use a scissor. Really ?
    1 person found this review helpful πŸ‘

  • 5/5 Martina R. 4 years ago on Google β€’ 62 reviews
    Have been there twice (1st visit and pickup) and the staff on both days were very friendly and helpful. Phoebe even send me a text and photo when my pen was ready for pickup.

  • 2/5 Yuwei C. 3 years ago on Google β€’ 12 reviews
    I needed to pick up a gift and I was in such a rush. They said they open at 10am but they changed their hours without updating it. So I came all the way here wasting my time on travel and wasn’t able to even get in. The staff were nice telling me the hour changed but this is still very disturbing. If the hour has changed a long time ago. Update it online. If want to do business, please open at the indicated time.

  • 1/5 Anita G. 5 years ago on Google β€’ 11 reviews
    Fantastic product. Worst customer service in this store. 1. 40 minutes to check out because no one knew where the correct pens were. Told me one price, ended up being another. 6 people involved in the purchase at check out. Okay I bought it anyway. 2. Called them to tell them that they sent me off with fountain ink. I asked for cartridges. Immediately woman cannot find my invoice. Tells me that the ink was this price and the pen was this price and I have this... nothing to do with the problem. I’m shipping everything back at my own expense just so I don’t have to deal with this store again.


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Amenities


  • Payments
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
    • βœ“οΈ NFC mobile payments
  • Accessibility
    • βœ“οΈ Wheelchair accessible entrance

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