5/5 David C. 4 months ago on Google
After
being
closed
for
a
short
duration
they
came
back
strong!
We
only
stayed
over
the
weekend
of
Dec
16
-
17th,
but
our
stay
was
without
incident
and
very
pleasurable.
First
I'll
start
with
the
the
location
-
it
is
so
convenient
to
everything
downtown
NYC.
The
only
time
we
needed
transportation
was
to
Manhattan
to
catch
the
ferry
to
Liberty
and
Ellis
Island.
Secondly
-
the
staff
was
very
courteous
and
helpful.
Rodney
and
his
crew
were
over
the
top
friendly.
He
offered
good
tips
on
places
to
eat,
best
way
to
get
where
you
are
going,
and
general
knowledge.
He
took
care
of
us
and
our
luggage
when
we
had
to
store
it!
If
you
visit
and
need
anything
ask
for
Rodney
if
he
is
on
duty
-
great
job
Rodney
and
everyone.
Next
the
front
desk
-
They
were
helpful,
professional
and
friendly
but
at
times
seemed
like
they
were
just
tired
or
had
had
enough
for
the
day.
It
was
busy
too
with
a
lot
of
people
checking
out
and
checking
in
so
I
get
they
wanted
to
keep
everything
moving.
I
would
too.
Overall,
they
did
what
they
could
do
to
accommodate
us
and
although
we
did
not
get
the
rooms
we
requested
they
had
an
extra
bed
brought
up
asap
and
we
made
it
work.
The
only
downside
is
we
requested
the
early
check
in
but
still
ended
up
checking
in
after
4
which
is
understandable
since
early
check
in
is
dependent
on
other
people
checking
out
and
your
specific
room
availability.
They
do
allow
you
to
store
your
luggage
which
is
a
free
service
for
quests
while
you
go
out
and
about
while
your
room
becomes
available
if
needed.
Again,
we
did
not
get
the
early
check
in
and
the
rooms
we
requested
but
they
did
what
they
could
to
make
our
visit
pleasurable
and
accommodating.
Lastly
the
lounge
and
restaurant.
We
had
a
$35
credit
for
our
rooms
and
used
it
to
buy
snacks
for
the
day.
The
continental
breakfast
was
superb
and
everything
was
fresh.
This
is
not
included
to
plan
ahead
if
you
want
to
have
breakfast.
The
bar
was
a
nice
place
to
sit
and
relax
after
along
day
of
walking
around
the
city.
The
bartenders
were
outstanding
and
my
Old
Fashioned
was
one
of
the
best
I
have
had
mixed.
Gratuity
is
included
so
make
sure
you
look
at
your
bill.
I
highly
recommend
the
Hilton
at
Times
Square
if
you
visit
NYC
and
I
don't
think
you'll
be
disappointed
especially
if
you
like
to
feel
like
your
at
the
center
of
all
the
activity.