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  • 4/5 Rita C. 2 years ago on Google
    Nice layover in JFK. Restaurants, shopping, and spacious seating. Charging stations for devices. Bathrooms give space for luggage! Our gate got changed two times but I have to add it was snowing and flights started to get canceled so we were happy to get a flight out. Airport was clean and honored CoVid safety requirements. Have passed through previously- continues to be a nice stop for a long trip.
    38 people found this review helpful 👍

  • 2/5 Alex T. 2 years ago on Google
    We did not like this airport at all!! Customer service was horrible. Most employees were dismissive and rude. When going to terminal 2 the train leaves you away from the actual terminal and you must walk along ways to get there including outside and crossing the street, that was very confusing. On top of that there was no structure or organization for the TSA part of the airport, we almost lost our flight going through all of this, even though we left with plenty of time befofe our flight. Food was extremely overpriced all around with $20 dollar salads and $7 dollars for one old piece of pizza, this is not counting the horrible waiting with careless employees at Wendy's. There were not enough chairs or tables for people to relax in order to eat before their next flight on the area we were at. There were a lot of people sitting on the floor, trash cans overly full and just a poor ambiance all around. We couldn't wait to get out of there. Very disappointed.
    35 people found this review helpful 👍

  • 5/5 Casey C. 6 months ago on Google • 421 reviews
    ✈️ Easy to Navigate - Lots of Shops, Eateries ✈️ As big as JFK International Airport is, it's surprisingly easy to navigate. The walk from the hanger to the baggage claim is a decent one, but it's all on a mostly straight path and easy to find by following conspicuous signs and asking for help when needed. There are some cool art displays, places for kids to let out a little energy, and plenty of fun stores to browse and places to eat along the way. Ultimately: The airport is professionally run, and I would feel comfortable using it again for my travel needs.
    10 people found this review helpful 👍

  • 5/5 Biswanath D. 7 months ago on Google • 234 reviews
    JFK is One of the busiest airports in the world and looks and feels such. The airport has multiple terminals and you will be amazed to see how well they are managing the airport operation. It is well connected with rest of the city. Has all the amenities good connectivity and you will find flights to different locations in the world. Many airlines have set up their hubs here. I liked the airport and its layout. The traffic outside the airport could be little difficult to navigate through but given the volume of fliers coming to this airport it is natural. In my opinion the facilities could be much better. I would recommend taking a bus or NY metro for commute to save time and money.
    15 people found this review helpful 👍

  • 4/5 Carol 2 months ago on Google • 463 reviews New
    Extremely busy airport as you would expect. The First class check-in lounge in Terminal 8 for BA is shared with American Airline at the top end of the terminal if you are taking an Uber there. The check in and security check processes were very swift and smoothly. For BA gold card holders you do have the access to the first class check-in and the Soho lounge is the best.
    3 people found this review helpful 👍

  • 4/5 Alexis B. 2 years ago on Google
    Really really big airport. When you’re dropping someone off here, make sure you know which terminal their plane takes off from. Because the airport is really big and it’s easier if you know what terminal. The safety check is pretty fast, I didn’t have to take out my computer out of my bag which was nice. And when you go inside they have a lot of choices for food.
    15 people found this review helpful 👍

  • 3/5 Kjetil B. 1 year ago on Google
    Terminal 8 : it’s not so much tax free shopping stores but can get all you need for the flight anyway. Quite small terminal with 5–6 fast food restaurants and 2 decent one. I was flying 25 June Saturday and the airport was not overcrowded and plenty of seating for dining and waiting.
    15 people found this review helpful 👍

  • 5/5 M 1 year ago on Google
    JFK is one of my favorite airports. It’s easy to get around, people seem to keep pace or stay right, and the employees have done it all a time-or-two, so it seems to flow a lot better than some of the other larger airports. great food options, always something to do or somewhere to sleep if you have extra time, and plenty of gifts if you so need. It’s nice having the walkways for the longer walks, but I also like getting extra steps in. The decor at JFK is always nice to look at as well.
    15 people found this review helpful 👍

  • 3/5 Toyin 5 months ago on Google • 126 reviews
    This airport is not getting the full stars because of staff. Some staff were nice and helpful while the other half were nasty pieces of work. I'd like to be a bit more descriptive of these particular set of people, but I'll give it a miss before Google bans me from ever giving a review. They just behaved in a flippant way with no regard for travellers. The airport itself is nice and big. Most facilities you'll find in a typical airport are all available.
    9 people found this review helpful 👍

  • 2/5 Saied A. 7 months ago on Google
    My recent experience at JFK Airport left me with mixed feelings and a sense of disappointment. While I understand that airports can be hectic, JFK seemed to fall short in several areas. First and foremost, the cleanliness and organization of the airport were far from satisfactory. The terminal I visited appeared messy, and the overall cleanliness left much to be desired. It's important for such a major international airport to maintain a higher standard of hygiene and order. One of the most frustrating aspects of my visit was the issue with luggage. Unfortunately, my luggage got lost during my journey through JFK. This is not an uncommon occurrence, and it can be incredibly inconvenient and stressful for travelers. I hope the airport can improve its baggage handling procedures to minimize such incidents in the future. Another disheartening sight was the number of people sleeping on the airport floor. While I understand that layovers can be tiring, it was disappointing to see so many passengers resorting to such uncomfortable conditions. It might be worthwhile for JFK to provide more comfortable seating or designated rest areas for travelers in need of a break. In conclusion, JFK Airport, in my recent experience, did not live up to the standards I expect from a major international airport. The issues with cleanliness, lost luggage, and the lack of comfortable resting areas left me with a less than favorable impression. I hope the airport can address these concerns to provide a better experience for travelers in the future.
    12 people found this review helpful 👍

  • 2/5 Bryan S. 4 months ago on Google • 17 reviews
    So many things to improve on. I’ve been in several international and domestic airports in and out of the country and had better experiences. My experience at JFK specifically at Terminal 1 is although they have a really spacious and efficient check-in area, personal spaces like bathrooms and waiting lounges need to be improved. Adding mobile device charging stations to where people hangout to wait for their flight would help modernize it. I know a few domestic airports have it. Men’s rooms are ok. They come with auto flush systems. Sink look modern and auto-turn on faucets and generally clean but soap dispensers are still in manual pump-it-yourself style as compared to other airports which have the more sanitary IR no-touch soap dispensers. Toilet cubicles get a bit cramped with your carry-on luggage. In one of the cubicles I used, I needed to move slowly in a rather calculated manner because of the fear of accidentally dropping any of my things on the wet floor. The toilet seat I had to clean with flushable sanitizing wipes not just for sanitizing routine but because it had some unsightly “stuff” on it. I figured it’s been there for some time because it was hard to come off. Lastly, arriving passengers at least in Terminal 4 have to walk through a mile long strip of shops to the baggage claim area which in business perspective is profitable but inconvenient to people who have problem walking too far. Staff were generally nice and I appreciate them a lot. Kudos to all of them being helpful and pleasant.
    9 people found this review helpful 👍

  • 5/5 Kuhananth K. 9 months ago on Google • 170 reviews
    Greatest spot to review . Easy access !! John F. Kennedy International Airport (JFK) stands as a bustling gateway to the world, offering travelers a seamless and efficient experience amidst the hustle and bustle of air travel. Situated in Queens, New York, JFK Airport is one of the busiest airports in the United States, serving millions of passengers each year with its extensive network of domestic and international flights. One of the standout features of JFK Airport is its modern facilities and amenities, designed to meet the needs of travelers of all kinds. From spacious terminals equipped with dining options and retail outlets to comfortable lounges and business centers, the airport offers a range of services to ensure a comfortable and enjoyable journey for all passengers. In addition to its impressive facilities, JFK Airport is known for its excellent transportation connections, making it easy for travelers to access the airport from anywhere in the New York City area. Whether arriving by car, taxi, bus, or train, getting to and from JFK Airport is a breeze, thanks to its convenient location and well-connected transportation network. Furthermore, JFK Airport prides itself on its commitment to customer service and security, with dedicated staff members working around the clock to ensure the safety and satisfaction of passengers. From friendly airport personnel to efficient security screening processes, travelers can feel confident that their journey through JFK Airport will be smooth and stress-free. Overall, JFK Airport earns rave reviews for its modern facilities, convenient location, and excellent customer service. Whether you're traveling for business or pleasure, JFK Airport offers everything you need for a seamless and enjoyable travel experience. With its world-class amenities and efficient operations, it's no wonder JFK Airport is regarded as one of the top airports in the United States.
    1 person found this review helpful 👍

  • 3/5 Fabio B. 4 months ago on Google • 45 reviews
    Mostly ok, but there’s room for improvement. While Terminal 4 at JFK is modern and well-equipped with a variety of amenities, my recent experience was not the best due to the long queue at the security checks. The terminal itself is spacious and clean with a good selection of shops, restaurants, and lounges. However, the efficiency of the security process left much to be desired. Not sure why, or if it was just the wrong day at the wrong time.
    6 people found this review helpful 👍

  • 5/5 A. D. 1 year ago on Google
    Huge international airport with 8 terminals. Each one is dedicated to a specific group of airlines. Everything is well organized and good marked. You need to follow all the descriptions which you see above you. Nothing more nothing less. The people flow is smooth and fast, especially during the personal control. 👍🇺🇸💪😎
    7 people found this review helpful 👍

  • 5/5 Lexy M. 10 months ago on Google
    Really smoothly run airport. Signage is clear. Passport control wasn’t too bad. The people were nice and not pushy. The bathrooms are shockingly nice in terminal 4. I was very impressed because I assume airport bathrooms will be a tad bit gross. Overall, great experience!
    6 people found this review helpful 👍

  • 5/5 Chick P. 5 months ago on Google • 71 reviews
    We would like to thank JFK Airport, and compliment them for be very clean, easy to navigate if drop at the correct gate as we were. It is very large so ask around, as staff are very friendly, if you need directions. The process of security is easy if your prepare and try to have shoe laces loosened for easy slip off, all items in tubs fast and be patient with holidays. Security staff do a great job, it was friendly, easy and exciting for me being my first journey overseas. The airport was so clean, facilities were clean and I could recommend anyone who is going. To NYC and it’s boroughs, fly in or leave from JFK. I was extremely impressed. Thank you for a great experience.
    3 people found this review helpful 👍

  • 5/5 K S. 2 years ago on Google
    Coming into New York I expected Snow this time of year...It was the most beautiful day out. Employees at JFK I didn't really have too much contact with other than American Airlines and they were awesome in getting me to where I needed to go! JFK was clean and there were no delays 🙏 so it was a great day
    5 people found this review helpful 👍

  • 5/5 Liby G. 1 year ago on Google
    Iconic and amazing experience every time being at JFK. Spotted the Supersonic here for the first time (in late 90s). Walked on to the upper decks of a 747-400 and a A380 for the first time at this airport. Though the building is getting aged, the sheer volume of passengers that travels through JFK is astonishing. Never had a bad experience at immigration or Customs. The lounges are great especially the Polaris!
    5 people found this review helpful 👍

  • 5/5 Στέφανος �. 11 months ago on Google
    An enormous airport for sure. Coming here I was told that I would have to wait for hours and hours but that couldn't be further than the truth. I got through TSA control within 15 minutes. A seamless experience for sure. The whole airport is really clear and well maintained. Airlines' staff is kind and helpful but unfortunately that can't be said for the airport staff too. Most of the employees are stone cold and will provide with the minimum help if any. Definitely an area that needs improvement.
    5 people found this review helpful 👍

  • 4/5 Shoban P. 3 months ago on Google • 109 reviews New
    JFK International Airport is a bustling hub with a vast range of services. It offers a well-organized layout, efficient check-in procedures, and a variety of dining and shopping options. The airport's connectivity is impressive, providing easy access to and from different terminals. However, during peak hours, security lines can be time-consuming. Overall, JFK stands as a major gateway, balancing functionality and amenities for travelers.
    1 person found this review helpful 👍

  • 4/5 Nirmal M. 2 months ago on Google • 123 reviews New
    Nice airport, T4 terminal is new and swanky with lots of international flights. Boarded and lended thru an international flight to India. Quite a spacious new T4 terminal with great restaurants and shopping options. We missed our connection due to long lines in security in morning in early January.

  • 5/5 Ash S. 2 years ago on Google
    The team here are excellent. Smooth parking, the AirTran was clean, the terminals are clean and the people are helpful... what more would you want! We left from terminal 4 and dleta's priority check in is a little hidden. We used clear and it took all of about 1 min to clear security on a very busy morning.
    4 people found this review helpful 👍

  • 5/5 Sa S. 6 months ago on Google
    Smooth experience coming out in the morning on T4. With Global Entry it was a breeze especially with the new biometric camera based entry processes literally in less than 10 seconds … Mobile Passport should also offer a good experience to expedite the most boring part of coming home. Our luggage took a bit longer, but overall Smooth exit. T4 on departure is area along with lounges is awesome. These days the travel is full of hassles, it’s great that the airport itself does not contribute to any additional headaches.
    4 people found this review helpful 👍

  • 5/5 Wagner C. 1 year ago on Google
    Maybe we are not aware of the logistics necessary for the operations of a huge airport like this. Despite the quantity of passengers, staff, and public servants, the airport runs smoothly. A connection here should be a minimum of three hours to avoid stress. During rush hours, it may take a bit more, but someone of the staff will give you a priority pass, and you can make it.
    4 people found this review helpful 👍

  • 5/5 Soumya D. 2 years ago on Google
    TSA is so efficient out here and the way they handle the traffic is amazing. The lines at American Airlines seem to be slower than usual. I guess, much can be done in this respect. The airport has a duty free shop and has adequate inventory to shop from. There is a large food court and few restaurants. Not many souvenir shops.
    4 people found this review helpful 👍

  • 5/5 SUBHADYUTI S. 2 years ago on Google
    The busiest airport of the busiest city in the US. However, since it was already late at night, the airport does look like a deserted one. Commuting from one end to another inside the same terminal (Terminal 8) just takes around 15 minutes. If you know your gate number, then it won't be that difficult for you to move around and arrive at the gate! Bon voyage, everyone!
    3 people found this review helpful 👍

  • 5/5 Dinara G. 2 years ago on Google
    Very busy and big airport. Major airport of New York City. It's modern and nice looking airport. Always clean of course. Due to COVID-19 pandemic lots of measures were done to stop the spread of the virus such as dividers, sanitizer stations, employees all in masks, wheel chairs are all made of plastic which is easy to sanitize. Delta airline even put check-in, area outside of the terminal, but there is inside too.
    3 people found this review helpful 👍

  • 2/5 Bryan S. 6 months ago on Google
    So many things to improve on. I’ve been in several international and domestic airports in and out of the country and had better experiences. My experience at JFK specifically at Terminal 1 is although they have a really spacious and efficient check-in area, personal spaces like bathrooms and waiting lounges need to be improved. Adding mobile device charging stations to where people hangout to wait for their flight would help modernize it. I know a few domestic airports have it. Men’s rooms are ok. They come with auto flush systems. Sink look modern and auto-turn on faucets and generally clean but soap dispensers are still in manual pump-it-yourself style as compared to other airports which have the more sanitary IR no-touch soap dispensers. Toilet cubicles get a bit cramped with your carry-on luggage. In one of the cubicles I used, I needed to move slowly in a rather calculated manner because of the fear of accidentally dropping any of my things on the wet floor. The toilet seat I had to clean with flushable sanitizing wipes not just for sanitizing routine but because it had some unsightly “stuff” on it. I figured it’s been there for some time because it was hard to come off. Lastly, arriving passengers at least in Terminal 4 have to walk through a mile long strip of shops to the baggage claim area which in business perspective is profitable but inconvenient to people who have problem walking too far. Staff were generally nice and I appreciate them a lot. Kudos to all of them being helpful and pleasant.
    3 people found this review helpful 👍

  • 5/5 R 1 year ago on Google
    The carry on only was the smoothest experience I’ve ever had at JFK! They really made some nice improvements here. I highly recommend using this point of entry the next time you have a flight to catch. There were no lines, minimal fuss, and a lot of standby workers waiting to be of service. It was really clean spacious and well lit!
    3 people found this review helpful 👍

  • 4/5 Chris K. 2 months ago on Google • 84 reviews New
    For a large airport it runs pretty smoothly. Tuesday about 6pm and not much of a wait to get through security. Food court is centralized but expensive as hell. Waiting at the gates is fairly comfortable with central charging stations near each gate. Announcements are too loud and many are completely unnecessary for the concourse area

  • 5/5 Dave S. 1 year ago on Google
    Large and spacious, this airport is the heart of air travel. Multiple airlines, both national and international, can be found entering and exiting this busy facility. There are a lot of restaurants and stores to be found to suit most any taste. As with any airport, prices tend to be a bit elevated, but you should be able to find something to satisfy. Should you find yourself in the B terminal, there is an excellent viewing area to watch planes take off and land with the New York landscape in the background. It's just past gate 38, but worth the walk (kids should be fascinated). Staff is friendly and definitely multicultural, so sometimes you will have to listen carefully as it would appear English is not their first language.
    2 people found this review helpful 👍

  • 4/5 Waseem A. 2 years ago on Google
    only we are in the plane htr to jfk is the busiest airport in the world i is was shoked we are no delay for covid rules and new varriant virua rules … we are flying from heathrow to jfk Jfk AirPort is neet and clean and this airport have so many flights for take off and Landing here but its controll very well
    2 people found this review helpful 👍

  • 5/5 J H. 6 months ago on Google
    This airport is huge.. So it's not surprising to see, so many people accompanying the hallways. It does get pretty crowded passing through the areas, when people are preparing to board their flights. But the boarding is done fairly fast and executed pretty well. The center of the terminal that I was at, had a huge sitting area. There was also plenty of restaurants to choose from. For example, you can have a salad, burgers, pizza and there was even a sushi bar. So if your on a extended layover, this is the perfect airport to be stuck at.
    2 people found this review helpful 👍

  • 3/5 Serena F. 10 months ago on Google
    A great place! I took a flight from Milan to NYC and waited for a connecting flight to Boston. The reason why this is 3 stars is because it was very hot when I went and there was no air con. And also I waited 2 hrs for border control and 1 hr just to change terminals! It’s not the airports fault, it’s just very busy. This is my second time at JFK, first was in October.
    2 people found this review helpful 👍

  • 5/5 Vin C. 1 year ago on Google
    Excellent layout in Terminal 4 with plenty of shops and restaurants to choose from. Very short wait at security using the free Reserve service and passport control was speedy too. Would recommend.
    1 person found this review helpful 👍

  • 5/5 Pierre C. 9 months ago on Google
    I have been to New York a couple times and this airport at John F Kennedy is pretty cool. I loved the fact it had a mall inside the terminal with designer brands. It was something I wasn’t expecting. And for being such a busy airport the flow and traffic was actually not so bad. I came in on July forth weekend and was actually easy. Another check mark of the bucket list
    1 person found this review helpful 👍

  • 2/5 Alex M. 9 months ago on Google
    I’m sure you are not surprised, but this airport is the hardest to use and most unpleasant. Expect everything to take twice as long….entry, ticketing, security, boarding, taking off…this airport is pretty dirty and even more unpleasant in that regard. It’s about as pleasant as a clean subway station. Navigating the airport is confusing and requires a lot of attention.
    1 person found this review helpful 👍

  • 5/5 Kelly M. 2 years ago on Google
    I loved JFK airport. It's very big but all of the workers I came in contact with were very helpful along with the TSA agents. They also had very good restaurants and gift shops to visit. If I'm taking another flight back into New York I will chose JFK airport any day over LaGuardia airport. The workers also gave me a discount flight phone which I called and used and I was able to save big on future flights this is the number 8 4 4 2 8 6 5 2 9 4
    1 person found this review helpful 👍

  • 5/5 Aho A. 1 month ago on Google • 22 reviews New
    JFK Airport is a traveler's dream! From the moment you step inside, you're greeted with efficiency and hospitality. The terminals are spacious, clean, and well-organized, making navigation a breeze. With a wide array of dining and shopping options, your layover will fly by in no time. Plus, the staff are incredibly helpful and accommodating, ensuring a smooth journey from start to finish.

  • 4/5 Luciano B. 1 year ago on Google
    Used terminal 4, it's really big. on arrival it took an hour to get through passport control, on departure it was fast and just half an hour I was inside the terminal gates. There are plenty of restaurants and food shops for everyone taste. Easy to find gate. Well made.

  • 4/5 karina k. 4 months ago on Google
    This place is very modernized and renovated so you will like the changes as it’s bigger and better and clean. They even honor soldiers with military flags and profiles of those who served…thank you. Can’t complain bout anything here EXCEPT the staff all over JFK. Anywhere I go, long as the staff are nice that’s all I ask. I wish American customs staff spoke more than just English and Spanish bc for a major international airport that’s pretty pathetic. And not only that or the most important is the ATTITUDE of the staff. Be ware of nasty attitudes of staff just for asking a question of how to get to manhattan from JFK. The girl w huge fake eyelashes yelled at me and said w a snobby attitude that “what bus are you looking for ….none of them buses go to manhattan…” even though I am not from here to know what buses run from here to manhattan which was why I was asking her. So she expected that I should know what I was looking for even though she is supposed to be here for tourists who ask for help. So be ware of nasty staff bc there are many here. Not everyone but just one mean person is enough to wish you were at a much nicer airport like Cleveland OH or Fargo ND or MInneapolis MN. Is it really necessary to be a bully as a staff person here for travelers not from the area??? So I give JFK 3 stars (2 off from 5 bc of ride and mean and unhelpful stafff).but I gave 1 star back bc the staff at the Air Train was sooo nice and no attitude. Air Train is $8.25 to go to NYC one way and you can tap your credit card or buy a metro card which costs $1. But you can use your tap credit card for all buses and subways and Air Train do no use in getting a metro card unless you want to buy monthly passes which is not refill able.

  • 4/5 Professional D. 5 months ago on Google
    JFK Airport captivates with its global connectivity, inviting travelers into a world of diverse cultures. The sheer scale of its terminals sparks curiosity, each one a gateway to adventure. Nestled in Queens, the airport is approximately 15 miles from Manhattan, offering a journey that typically takes around 30-45 minutes by car, depending on traffic conditions. Explore the terminals, immerse in the bustling atmosphere, and let JFK be your portal to the wonders beyond.

  • 5/5 Rudy K. 9 months ago on Google
    Tons of security and signage at this well run airport! We went straight in and were checked and through tsa in no time they offer a million shops and places to eat while you wait for your flight to board. They also had a ton of CLEAN bathrooms which was nice and convenient. If your flying over seas like we did I wouldn’t recommend any other international airport!

  • 5/5 Sainandan K. 2 years ago on Google
    Visited this airport as we transiting. Domestic airport was wonderful. Lot of space and amenities. Plenty of food options. Lot of seats and charging stations. Toilets were clean and spacious. Airport staff were informative and helpful. Skywalk and Airtrains were quite some distance from domestic gates. However, there were enough signs to guide. Airtrains were clean and timely. Got to Terminal 4. Only hustle was that the crowd in security checks were huge (considering JFK it’s normal). Final gate for international departure was amazing. The longue and seating area were clean. Only drawback was that the seating area near the gates didn’t have charging options. Only limited dedicated areas had options available. Otherwise a great airport. If you transiting to catch an international flight then 2 hours is a bare minimum. Need lot of time to get off domestic, take Airtrains, reach international terminal, get through security and finally reach designated gate.


Call (718) 244-4444 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot

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