I had arrived here to receive the medical abortion pill. My appointment was 9:30am and I arrived at 9:08 am in the morning. Let me start off by saying that the front of the entrance is filled with protestors, people with signs. I was dropped and it was and overwhelming experience. Despite them having escorts I did not feel comfortable nor did I feel safe. First the start out by making you wait outside then once you are there you are given a number. You may give them a government ID or which ever you have. Out of pocket it will 600.00. The receptionist who checks you in her name was Carmen Torres was a lovely lady. Very kind and her energy was nice. However as you moved up floors the strife towards many of the staff was beyond disgusting. I had a tech complete my sonogram. Every time I asked about the side effects and the fertility she said asked a doctor. I then was instructed to do blood work and was stabbed 5 times just to get blood. Didn’t not work. I was then instructed to go upstairs to get blood drawn then followed by waiting. Overall the whole thing took 6 hours in total to get one pill in the clinics along with four for 24 hours. I have to say that nobody on the staff is an actual doctor most of them are medical assistant or a nurse practitioner. This place probably had a lot of potential at one time, but lacks as over booking; rude staff. I am happy I got my service but at the same time the whole day was shot. Best of luck to all you ladies out there. Tip if going have someone drop you off so you don’t pay for parking, pack a snack, bring a book or something to entertain yourself. Your choice your right!

They were professional and treated me with respect. I’m grateful for this clinic and have been going here for ten years now. I would recommend this place to any woman.

The staff down stairs was so rude and kinda makes you more scared if it’s your first time going. I arrived at 7 and was out by 11 so not to bad if a wait. The staff upstairs was really nice and made me feel a bit better about everything. BUT Going in to surgery tho that was awful it’s like you get bad service good service then bad again. I would have like them to wait till I was under before touching me. And even insert the tool in my vagina AND cranking it to expand it wider and wider and wider it was five times more worse than a Pap smear. That was awkward and super painful. The doctor was an old man and it made me feel so uncomfortable that he was touching me and just staring at my vagina as the other doctor was trying to put in the needle to put me to sleep. It was painful before I went under and the second I woke up it was bad as well they had to give me pills as well as a shot in my thigh cause of all the pain I was in this wasn’t my first one and my first time was painless and I even went to work and about my day the same day. But this was excruciating pain. I don’t know why it felt like this second time around but makes me nervous and just had a overwhelming time here. But what can you expect going to a clinic

I had a termination here for a 7 week pregnancy and felt very cared for after surgery. I felt very relaxed and at peace with the doctors. This is a great clinic and I would recommend it to anyone in need of abortions and prenatal care.

My visit was absolutely great I won’t lie the wait is definitely long but as woman we all know what we’re there for and at the end of it all it’s actually worth it. I want to thank everyone from the front desk to the lab to the sonogram ladies and the counselors who speak to you before you get the procedure started the surgical team especially the doctor himself he was amazing to the recovery team they all did a wonderful job their very kind and helpful and actually very respectful to the whole situation. I wouldn’t go anywhere else to get this procedure done. I highly recommend Choices Women’s Medical Center at the Jamaica Avenue , Queens location they get the job done and do it very well.

This used to be a place where I went often and received great treatment but the staff is different and the doctors who took care of me during the no longer work here. The wait is long 3 hours !! They overbooked and if you don’t mind the wait then go ahead but save yourself the hassle of coming here. I would no longer recommend.

I couldn’t be happier with the way i was treated in this place, I’m beyond thankful for absolutely everyone including my friend who referred me, not once did I feel like I was being judged, I was welcomed by absolutely everyone. Best of all was they give you a 6 hour time frame , but I was legit in by 8am & out by 1130am. Honestly I was just so happy with this experience

The wait time is horrible. Only go here if you urgently need an abortion and have no other option. You'll be waiting for at least 4 hours before you see a doctor and you'll have to wait the whole time in an uncomfortable and crowded waiting room. (you may not even get a seat and have to stand!) When I asked for blood work to see if I was anemic or vitamin-deficient after the blood loss I experienced, the nurses scoffed and rolled their eyes at me. I'm a very easy-going, quiet, and sweet person so I didn't appreciate being treated rudely and with such a lack of care or urgency. I'm appreciative that I had access to this clinic for my MAB, but if I could go back in time I would have chosen another clinic.

My experience was good im sure others have had worse I just want to give some insight on what to expect & how to expect it. If you’re going for a termination & want something I suggest you make an appointment & not do a walk in. Always Make your appointment for 7am & get there @ 7am … give them your insurance number & everything over the phone so it’s already in the system. Make sure to bring your id & insurance card for no delay! You should be the first one in & the first one seen. In the morning it goes fast if you are there @ 7am. You will be taken up with the first 10 girls. It has a first come first serve bases. They tell you it take 6 hours to be there. Which is true & goes by fast if you come early at 7am. You will wait for about 3 hours. You have to take blood , then sonogram then talk to a doctor about your medical history then go in for surgery then you are done. The staff was stern but most were polite if you are polite with them. I recommend you come in early again @7am if you are doing a termination. The longer you wait the longer you will be there because other women will be there too & again it’s first come first serve. I came in @ 7am & left @ 12th. I bring all my documents & make an appointment over the phone as well as came in early. Do those steps & you won’t have a problem at all.

Sometimes the wait is super long but the staff and doctors here are awesome! I’ve never had a better GYN!

Came here for prenatal care and it’s absolutely horrible. They refer to you as patient number 72 , 71 ect never name like I’m at a deli counter. They didn’t allow my partner to come in the building for our first sonogram they said patients only but after going in I seen others with their partners they stated “your partner can only come in if you terminate” which I thought was highly insensitive and inappropriate. Paid my copay did my sono after waiting hours after my appointment and was told the sono looked alarming wait in the lobby a doctor will call you I waited 2 more hours to get no answers and be told come back in 3 days but you have to pay another copay. TO SAY MY SONO IS ALARMING WITH NO ANSWERS AND MAKE ME WAIT HOURS IS SO UNPROFESSIONAL. I moved doctors and was seen by NYU prenatal team and all was okay I was seen there within 10 minutes of my appointment. Read all the reviews CHOICES IS HORRIBLE

Very long wait. The front desk was very sweet but it felt sketchy. Other new patients were going before me and i don’t mind waiting but they said I was next and were calling other people. The entrance is a bit weird and they weren’t busy just the whole experience wasn’t pleasant

Very clean and well coordinated clinic. One of the best doctors offices I have been to and didn’t have a long wait at all. Doctor was great and she is very good and the rest of staff is very much the same. Everyone was very kind and I really had no issues. Absolutely no complaints.

I’ve been coming to this facility since their building was in Long Island City. To be there in and out, BE THERE BY 7am when doors open‼️. When y’all schedule an appointment for termination, IT CLEARLY STATES TO BE PREPARED TO BE THERE AT LEAST 4hrs. So please stop complaining about the wait time. If you get up and get there by 7am, the earliest you’ll be out is 11am. 9am the doctors come in to do your procedures, etc. Y’all come on this website and just write anything. Stop being so extra. You don’t wanna be there all day, GET UP AND GO WHEN THEY OPEN. I have no problem when I go there. Did my prenatal care there back in 2012, and currently doing it now.

THE WORST EXPERIENCE. They don’t care about your health or listen to your concerns. I specifically explained to Dr. Mikal what I was concerned about and she completely disregarded it. They took urine samples to verify if I was pregnant after doing a sonogram and SHOWING me the baby to make it seem like they were sending out my urine for the reasons I requested. After I called to try to understand what was going on the receptionist just hung up on me. I will NEVER be coming here again and I will let everyone and anyone know about it. I’m now at risk of losing my baby all because they didn’t care enough to listen to my concerns. I pray and hope everything is okay but best believe they’ll be hearing from my lawyer if not.

This is the worst place to schedule a termination. I had to for serious reasons and health. So They give you a early appointment 8:30am but your waiting about 3 hours or more till seen. They send you to the lab first for a covid test then you sitting for an hour. Then they call you for a sonogram then you sit down for another hour. Then they call you to take blood to find out if your anemic and your sitting down for another hour. Then you have to take the elevator upstairs to sit down for another hour. Then you have to go into a counselor room for 20-30 minutes to talk and or discuss whatever which is a big waste of time. After that is when they finally take you to the changing room with about 5 other girls sitting there with hair nets and gowns on. No privacy at all everybody just staring at everybody knowing your business or what’s going on. Then you have to sit down In the chair in the changing room to talk to the medical assistant about nothing another waste of time. Then they finally call you to the back. Now the time is about 12:30pm. This is utterly ridiculous. Don’t be further along because they will have you waiting all that time just to tell you they can’t see you and you have to be referred somewhere else. Crazy!!!. Don’t waste your time here find another clinic unless you don’t mind sitting here all day and having other girls stare in your face while they wait for their appt too. I cannot deal with choices at all and I definitely won’t be going back!!!!!!

I was turned away from prenatal care with my first pregnancy here, apparently they were all booked out. I was recently pregnant, got confirmation here, got an appointment for full prenatal care work up and was not allowed to get prenatal service here because I was moving out of the state soon. I was 9 week at the time. I asked the doctor what time do I need to seek medical care during the first trimester, she said that's the patient's choice. They recommended I go to my PCP and get prenatal tablets and schedule a prenatal care visit to the state where I am going. I suffered a miscarriage 2 weeks after. Now I will never know if there was any chance I could have carried this pregnancy to full term. I will never know anything about my miscarriage.

I truly enjoyed coming here, the staff is very courteous and kind. The doctor was very informative kind and understanding. I felt very comfortable and had an amazing experience. It did take some time but to be fair they were pretty busy. Over all everything else was great. I definitely recommend

I've been going to choices for many years. They've been the best at all times. I met with Dr Delisa Banks a few times and she's been great with me, always willing to answer questions and is always informative. I highly recommend the staff & services at this location.

I visited choices womens clinic and I am very happy with how my visit went from beginning to end. I was out with an hour, all staffing members including doctor was exceptional! Organized, clean working environment and the doctor was warm, friendly and informative. I left educated on how to go about improving my health 💯 A+ Choices

Plan to be there all day, very unprofessional front desk staff non informative, a women should feel comfortable being the situation not feel scared through out the process , the social worker and staff in the recovery room were the only one that made me feel comfortable and even tho the process was rough and insensitive… I honestly don’t recommend this place . I would never want anyone to feel how I did leaving there… if you can research other places before this one please do so. I traveled from out state and leaving super sad with what I went through.

I am not hard to please and I hardly leave reviews but I did not see the doctor. I came here to begin prenatal care but waited 3 hours to see triage and then was asked to go outside and wait to see the Doctor. After waiting 35 minutes I lost it and just left. If you are looking for a place to go for prenatal care don’t even think about going here please. Save your time. It is best you travel an hour to go see a doctor, you will be back from your visit before you even see the triage here talk less the dr.

My appointment was at 7am and I didn't leave until 12. Very long wait. Staff was very friendly. I was nervous to get general anesthesia and when I explained it to the anesthesiologist, he didn't really care. He rushed me to get it and grabbed my arm to put it in the iv and was very impatient and rude. Nurses and doctor were very nice though.

Great job. My appointment was at 9:00 o’clock I reached there at 8:30 I been there in the past years ago the wait use to be horrible and pack, when I got there today Omg couldn’t believe it was empty. I notice everyone is upstairs now there’s no more long papers you have to fill out just one page, when you done they tell you go upstair no more waiting for someone to come get you; when I got upstairs it went by quick I was out at 9:45 I couldn’t believe it. Back then you would be there for the entire day I’m glad they have change things.

The service was good , the wait time was fair and everybody was very professional from the front desk , nurses and doctor !!! I had the best doctor Jay Bassell , he is very helpful and professional. More than 21+ years of experience because I do my research before going to any doctor. I was recommended to go to them and thanks God I found this place. The place I used to go they were not profesional at all but in this place They are all professional and take you with care and love . They have the best team and I don’t understand why the bad reviews because it’s simple you don’t want to be waiting a long time WAKE UP early and be there EARLY ! They gave me an appointment and I was there before they opened and I was there for a fair time. Be mindful and patient with all of them they are doing their job ! Thanks women choice for your service !

Gyn lady doctor is nice. The staff is friendly and helpful as well but the wait time is atrocious. If you decide to come here please clear your schedule for the entire day and drop your kids off at the grandparents for the night. Make sure to bring lunch and dinner too and a pillow because you will be here ALL DAY. They do not follow appointments times at all and your lucky if u see a doctor 2 hrs after you arrive. I tried to not be bothered by this because everyone is so nice but waiting two hours after my appointment time just to get my blood pressure checked then another wait to see the doctor. I’ll pay the money and go else where. I just wanted a black female ob/gyn. Not all this added stress.

This will be my 2nd visit to choices medical Have chose then seeing there are close to my home …it have average wait times, which should be expected…..when there at 9am& got through at 11…..my procedure was to place an IUD in my womb …didn’t know what to expect …my Dr was dr meikeo …sis speak with me the whole time of insertion…was quick and painless… it’s like a regular Pap smear … only differences is she pinches the womb to place the device …. Left and drive 2hs to longIsland like a champ …thanks for all you do 💖👏

The healthcare rendered here is top-tier. The wait times are long but once you get to the provider you will forget about the long wait. The staff is very helpful and nice. I come here for all of my GYN needs.

The wait was super long. Doesn’t really matter on appointment time, mostly just mattered who got there first. I have good patience though so it didn’t bother me. The doctor who checked me up was super helpful, she listened to all my concerns and explained to me everything moving forward.

This place is truly horrible, they don’t go by appointment time. They give you a number they don’t even go by the number in order they keep having you sit and waiting for approximately 5 hours and don’t rush things up always having people wait long for no reason, when going into the doctor office to see them they have a mini conversation and check up on you for about a min or two and that’s it. You’re literally waiting for a waste of time. I wouldn’t recommend any one here. And this waiting time is ridiculous. I won’t ever come back here again. All they need is your insurance money.

I made an appointment for 10 am and it’s currently 10 minutes before 2pm and I’m still here. I understand if they don’t have any doctors but honestly I wouldn’t recommend going here. Edit: they responded saying wait time estimates are provided but mine wasn’t provided until I walked through the door, they didn’t allow my guest to wait in the lobby. I had to beg/cry for them to stay because I needed support for the procedure that I thought I was going to do that day, and then I was sent to another waiting room for a couple more hours. All for my procedure not to be done on my appointment and they said I had to reschedule for more bloodwork and maybe they can tell me when I can reschedule for my actual procedure.. I made the appointment, but then canceled it because I felt as if my time will be wasted once again. I made an appointment for Planned Parenthood and I was able to complete everything within the two hours WITHOUT having to go through unnecessary bloodwork as opposed to here at CHOICES. 😄

I had an exceptional experience at Choices Medical recently. The staff from the front desk, all the way upstairs were so pleasant. Average waiting time, just overall a nice clinic. I'd be recommending here to family and friends in the future as well as returning myself.

This place is totally unprofessional to be a medical center, the poor service to black and brown communities has to end..there was no staff checking on the patients, lets not even get on the wait time was ridiculous, and to here there is only 1 doctor just pissed me off even more. The laws when it comes to client care in NYC needs to change especially in urban communities.

The doctor and staff downstairs was great, but the service as far as wait time could improve. I had a 10:30am appointment and didn’t get called to see the doctor until after 1pm.

Very respectable and efficient. Dr Delisa is comfortable and knowledgeable. Fast service. I will always recommend this clinic to any woman. Even the security guard was nice and respectful.