5/5 Nadia S. 9 months ago on Google β’ 11 reviews
***Update:
The
studio
did
end
up
responding
to
our
email
a
week
later
and
profusely
apologized.
They
provided
our
son
with
a
few
private
lessons
to
make
up
for
the
class
scheduling
snafoo.
Thank
you
for
your
attention
and
support
for
this
concern.
******
We
registered
our
8-year-old
son
for
two
of
the
Art
Studio
NY's
art
camps:
Beginner
Architecture
and
Beginner
Weekly
Comics
and
Cartooning
Drawing.
Both
are
online
as
we
do
not
live
in
NY.
The
Architecture
class
has
been
fine:
instructor
was
great
and
supportive!
This
review
is
specifically
for
the
Beginner
Weekly
Comics
and
Cartooning
class,
and
overall
responsiveness
to
our
concerns
by
the
company.
The
first
class,
the
instructor
arrived
very
late
with
about
15
minutes
left
in
class.
Last
week's
class,
the
instructor
never
opened
up
the
Zoom
meeting
so
my
son
sat
in
front
of
the
computer
just
waiting
in
case
the
instructor
came
at
the
last
15
minutes
again.
We
emailed
Art
Studio
NY
and
only
received
a
generic
email
back
saying
they
will
respond
to
us
soon.
Today,
a
week
has
passed
and
I
have
yet
to
receive
an
email
from
them.
Additionally,
today,
our
son
was
to
do
the
Comics
and
Cartoons
class
again
at
4pm,
but
it
is
4:30pm
and
we
are
still
waiting
"for
the
host
to
start
this
meeting".
I
have
called
Art
Studio
NY
and
left
a
message,
as
it
immediately
went
to
voicemail,
and
am
feeling
quite
disheartened
by
the
attention
given
to
our
concerns.
Now,
I
have
to
tell
my
8-year-old
son
that
class
is
not
happening,
again.
I
hope
now
we
are
able
to
get
some
level
of
a
refund
back
for
the
payment
we
sent
over
for
a
class
my
son
was
never
able
to
attend
because
the
instructor
never
came
on
and
we
never
received
any
communication
around
their
absence
and
if
there
is
a
possibility
for
a
make-up
session.
Thank
you
for
your
attention
and
I
do
hope
someone
from
the
Art
Studio
NY
reads
this
review
and
finally
return
our
email/phone
call.
5 people found this review helpful π