1. Rude staff completely ruined my trip 2. To go to the pool costs around 30 dollars. Even to sit down costs 30 dollars. To sit at the bar costs 15 dollars. This is for hotel guests. 3. The walls are paper thin. 4. The rooms are tiny but have a great view of the runway. The hotel itself deserves 5 stars. However it needs a real restaurant not a food court. The food court makes it like a motel 6 although the food is good. The service is horrendous. The checkin person didn't even say hi when we approached the counter. He just barked "I'm going to need your id". He was extremely cold and rude and bordered on actually being mean. This immediately made me not want to book this hotel again regardless of how cool the building and views are. It also made me feel terrible. I just got off an 18.5 hour flight I don't need some arrogant counter boy being mean to me. Maybe it's just New York. The whole management of the upper deck with the pool is terrible. I already paid 500 dollars for the room. Why should I have to pay 30 to go in the pool. Being a hotel guest should get you access to everything. Even going to get drinks costs 15 dollars. This is to have the privilege to sit at the bar and does not include drinks as far as I know (maybe I'm wrong).

I do not know how this property gets such high ratings. I am very disappointed and will not return. The lobby is a walk down memory lane and yes there are some interesting exhibits to be seen if you are into TWA nostalgia. The restaurants and concessions are very overpriced and do not offer anything special worth the prices. Reception was not a friendly welcome however check in was quick probably because I was the only one checking in. The building seems rundown and unclean. The red carpets are dull and dirty in both tubes (access to guest rooms) as are the carpets in the hallway. The room is the biggest letdown. Don’t let the photos on the website fool you. The room is dull and run down. There are no amenities except a nice large TV. There are no TWA amenity kits as shown on the website. There are no irons/ironing board. No coffee maker. The “fridge” is a very tiny minibar that is no longer stocked. There isn’t even a trash container. They want you to leave your trash on a counter that is marked “place garbage here” and “recyclables here”. Weird. No closet either just an area with 3 hangars. Overall the room has no ambiance and is almost depressing. The bed was comfortable. Next time I will stay at the Marriott Courtyard where I have stayed many times in the past. More bang for your buck and the guest rooms are very nice and comfortable and offer coffee makers, iron and board, microwave and a nice size fridge. The restaurant is decent and there are lots of food delivery options.

Beautiful building, horrible experience; roadside motels are cleaner than these $400 rooms. Yes, it's worth the stop, not worth the stay. Funky concept earned the top prize for being the most unpractical hotel I've ever visited. It seemed everyone got confused upon arrival about where to check in and how to find the rooms. $15 cocktails are served on plastic cups on their "fancy" bars kinda kills the 50's ambiance. Smart JFK travelers figured they can sneak into the cool lobby to spend the night on the hotel couches bringing a very authentic flight terminal experience. Don't even expect a bottle of water in the room and beware of the glasses in the cabinet, ours had some sticky goop in the bottom. The mini-bar was empty and i guess you need to pay extra to receive a clean one. Our bathroom was very dirty, with plenty of hair from the last few guests and the shower head had not been cleaned since the 50's. Historical indeed. Huge windows allow the thousands of JFK travelers to take a sneak peek into your private bedroom (remember to close the curtains or turn of the lights unless you want to put on a show). Quality of food and drinks is standard take-out but the price tag makes you think you had fine dinning. They are milking the building for all it's worth but totally failing with the upkeep and general experience. Stop for a $7 soda, take some photos and head out for a hotel with more experienced cleaning ladies.

Total disappointment. I was excited to stay at this iconic hotel but it turned out to be a sad, dirty, loud disappointment. The website talks about the design elements, soundproof windows, and cool bars. They don't mention that the walls are paper thin and the halls echo like crazy so in your room you don't really hear planes but you do hear every whisper from neighboring rooms and people walking by at all hours. Website photos make the lounge look chic but Connie airplane bar was full of literal children (?!?) and looks like a sad version of the photos online. The lounge bar was a bit better in terms of photos matching reality, but was overtaken by people literally crawling on top of furniture doing photo shoots, $17 cocktails come in disposable plastic cups and food is served in takeout containers (and, no, not some charming throwback version – more of a "we don't have the staff to wash dishes" version). It's sad to see how dingy and run down the hotel's public areas already are. The staff were a highlight: check in, Connie hostess and bartenders at the lounge were all nice and attentive. The room itself was clean and had nice lighting. Obviously the location is very convenient, but you should plan to walk approximately a half mile between trains and walkways to get there from the terminal. I expected fun retro luxury and was sad it was such a disappointment.

The place is amazing. How it's been transformed from an airline terminal into a hotel is top notch. The history of the building is something every aspiring architect should visit. If you're an aviation fanatic or a history buff. Definitely visit this place. My only complaint is that they can definitely improve the service. The people are really nice, it just seems to lack the foundation of what true service means in the hospitality industry. However, don't let that stop you in visiting.

Booked the “Howard Hughes Suite” to spend one day and night before an Iceland trip. My husband was excited because of the retro vibe and fun features. However, it turned out to be a cheap and run down with very limited offerings. First, there are no bell services, no water or coffee in the rooms, no mini-bar, no room service and no streaming services on the TV. I pulled my 50 pound bag up a staircase through the run down lobby. The only services downstairs are an overpriced cafe and snack bars. The snack bar is not even associated with the hotel so you cannot charge to the room. I walked down last night and paid $17 for two waters. I think the worst feature by far is the total lack of soundproofing, I could hear people walking by and slamming doors all night, And my god they use some sort of siren on the runway that sounds like an ambulance that keeps going off. Terrible night of sleep. I do not recommend this at all. Will never come back. Oh. and as the final insult, we arranged for a late check out at 2 o’clock, and the keys stopped working at 11 AM. We tried to get housekeeping to help us, but they refused so had to go to the front desk.

The entrance to the hotel from the Air Train is disappointing. The evergreen shrubs are littered with trash. It’s not a great first impression. Signage is awful. The architecture is incredible and it’s worth spending a long layover here, rather than in the airport. However, it’s overpriced and beginning to show it’s wear and tear in a brief time. The shaded in the room are incredible noisy, poorly fitted and work improperly. They are not calibrated so one of the three panels may be shorter or longer than the others. Wires are visible hanging from the ceiling. You will want to put the shades down because the windows are not Tinted and people on the outside can see right in. It takes a long time for hot water to come out of the shower (total waste of water). The towels are excellent. They are big and plush. The room design and lighting Is great but there are only two hangers and four hooks. There is in closet and no safe. The doors are really heavy but do not offer much sound insulation from the typical socially inept fellow guest who screams down the hallway at 4am or slams his door. In my room, every time someone opened or closed a nearby door, mine would rattle. I solved this by placed a damp towel at the base. There is no trash can in the main room. Just a sort of placemat on the desk with two sides. Recyclable and trash - gross. Service in non existent. They do not answer the phone.

Fun hotel to see if you want to know more about TWA airlines. For me the best part of the hotel is that you can walk directly to Jet Blue as the hotel is attached to the terminal. By far a reason to stay here if you have an early Jet Blue flight. The pool was fascinating. It was very cold the night we stayed but the pool is rooftop and heated to over 90 degrees with views of the runway. Rooftop bar was okay. We ordered nachos to eat at the bar and they were served in a to go box. Not terribly appetizing but the food was tasty. Definitely a trip back to the 60’s/70’s. Recommend for a stay because of the novelty and repeat stays because of convenience to the airport.

I can't say enough about how amazing this hotel is! Everything was great from check-in to check-out! The room was very new and clean with sleek, mid century modern decor. I dined at the Paris Cafe for dinner where the food and service were terrific! Make sure you visit Connie and have a drink. It's definitely a fun feel in there. I especially loved the TWA history exhibits throughout the hotel - a very cool touch. The best part of course - the convenience of being at the airport and being able to RELAX. A lovely property overall!

This place is a gem right out of the 60s and I think as a hotel, it has a lot of potential. The architecture is stunning and the hidden exhibit rooms are really cool! The rooftop pool is a great spot, too, but they did try to charge us for just being up there which we figured out was to prevent crowding. Service could be better. The staff looked pretty jaded about being there and I would have liked to see a little enthusiasm and smiles, especially for such a groovy place! The rooms were nice, too and had great views of the runway. The overall polish of the building could be improved upon too. A bit more cleaning around the vents and nooks, plus sending the sparrows that lived in the building back outside. They were cute birds, but not what you want to see in an indoor hotel.

If you have a layover at JFK and are looking to step away from the airport crowd for a little bit the JFK hotel is awesome. The rooftop bar is a nice place to spot planes coming in while enjoying a drink. Guests get to swim in the pool as well. The fun retro throwback theme throughout takes you back! This would be a very cool place to spend the night.

Update. While waiting in lobby due to delayed flight... dropping a few hundred dollars into their restaurant... bar... gift shop... resting ... the manger accosts my niece who dozed off. "You can't sleep here!!!" As if she was a homeless person seeking refuge. We will never be back! And I will influence others to do the same. Previous review...Great step back into the 1960's 70's... a TWA Airline Museum. A great place to visit for a step back in time. Have a drink in the TWA airplane on sight. Overnight? Not so much... outrageously priced for very small rooms... no closets... no dresser with drawers. You live out of your suitcase. Toilet seat broke. No table/desk. NO COFFEE. Ouch. Located just outside of JFK, so convenient if you need to be at airport. Rude at check-in. Rude at lounge. Will not be back.

Staff were very good. Room was clean. It needs better lighting next to the bed and more electric outlets and better water pressure in the shower. Didn't hear a single airplane. The atmosphere of nostalgia was great. Sad to say the public areas are in desperate need of new carpet and upholstery. They are long past what a good cleaning could do. Loved the museum items, the Connie and above all the rooftop pool!

My wife and I have stayed here 4 times since December 2021 and have loved every one of our times here. The hotel is a trip back to the glamorous days of air travel. We enjoy everything about this hotel from the sunken lounge, Paris cafe, food hall (still able to have a Mr. Softy) and the roof top pool. The rooms are nice clean and a decent size for a New York hotel. Just make sure to close the window shades if you don’t want people to see you. You also can’t beat the location especially if you are flying into or out of T5, but if not just hop on the air train. One of the cool things I love about the hotel is getting up early when the lobby area is empty and listening to the music echo through the place. We highly recommend the TWA hotel for your next flight in or out of JFK,

This was the coolest hotel I’ve stayed at hands down. I missed my over night flight out of New York so needed a close hotel so this was the best option for me as you can shuttle here. Paid nearly $400 for a night (ouch). The room was was super clean and comfortable. I didn’t take any pics of the room cause I forgot. But just everything about this hotel was everything! The food/dining area is open 24/7 and has amazing options! I would 10/10 recommend it here.

This is a great place to visit if you don't stay overnight. Nostalgic and fun to look at. But the rooms... I needed a handicapped room to accommodate my chair. I had seen the regular room my friend was booked into, so I was shocked to see the shower... in the regular room, it was huge... in the handicapped room, my knees hit the wall when sitting on the wall bench (which i only did while wearing clothes, sincethe shower looked gross... even looked like there was mold in the shampoo and conditioner bottles that are affixed to the wall) . Tried to go into "Connie" (the airplane with the cocktail lounge) but the handicap lift chair wasn't functional. Not very ADA friendly/compliant. Then there is the total lack of even basic amenities. No closet (3 pegs on the wall only) No coffee pot, no fridge, not even a lousy clock! No trash can in the main room but a little one in the bathroom, thank goodness! There was something oddly lumpy in the bed. There was supposed to be a wireless charger, but it was missing. There are only 2 ice machines in the whole hotel... 1 for each wing of rooms... 512 rooms sharing 2 ice machines? All in all, not a pleasant stay.

This hotel is a great place to go to take photos and leave after a couple hours. However if you are staying the rooms are small. The bathroom shower is lethal. The prices for refreshments are exorbitant. Management is The absolute worst I have ever seen or maybe that should be not seen. If you want to go to enjoy the amenities go. But don't stay this place is the absolute worst

We loved staying here overnight it was a bit of a challenge to catch the shuttle as there is construction going on, but they make it work. This hotel is very big and you can get lost. But it was a fun experience, if you don't stay overnight you can pay to park there to come inside just to see the hotel. We ate at the restaurant it was good. Room very comfortable again pay attention to where your room is located. Employees are very friendly. The room was comfortable, and you couldn't hear the planes taking off. Fun exploring the past.

Hotel is showing way more age than it should after only being open a few years, especially at the rate they are charging. Service was very cold and didn't exactly make me feel like I was stepping back into the days of TWA... Room was adequate but be aware you'll probably be overlooking the terminal 5 departure drive, pretty much right on top of it. Lobby and common areas smelled like fried fish as well... Just a terrible first impression. You're paying for the location, the nostalgia is not really there.

Beautiful building, convenient if you fly out of Terminal 5. Horrible customer service. I was struggling with a self check-in machine which was not user friendly. A staff was standing directly behind the machine but would not help unless I said “excuse me can you help me”. He just stood there, watching me struggle. When I asked how to get to the room I was assigned to, he pointed at a direction. No words. Had to ask someone else who gave me a wrong info. Took me 10min to find my room, which was on the other wing. Food hall is by the front entrance so it felt strange to go there with my sweat pants. No room service. There was no garbage bin in the room. You are supposed to leave them on a desk (yuck). Food is VERY mediocre and overpriced. No convenience store, just an expensive TWA merch shop. Fitness center is big and has a lot of equipment. Probably worth a visit to take a look but not worth this kind of money to stay overnight.

This place is amazing! We did a "day tripper" pass on a long layover and it was well worth it! The rooftop pool was great and there were a lot of food and drink options within the hotel. The room was very clean and the decor/design of the hotel was super cool. Terrence at the front desk was super helpful and friendly. We will definitely do long layovers here in the future and hope that these hotels start popping up in more cities!

What a wonderfully unique stay in this former TWA terminal. Enjoyed reading the history of the terminal and the airline as well as the Constellation plane "Connie." So fun to see the display of flight attendant uniforms and the other displays detailing the history of the airline and the terminal. The architecture is incredible. Room was very comfortable and heard no noise from the airport. In the morning I took the elevator down to terminal 5 and it couldn't have been any easier. Enjoyed the cool vibe and 60s music throughout the property, even outside! And make sure you enjoy the airplane lounge in "Connie" outside and check out the rooftop pool as well! Highly Recommend!

Hotel was very cool and interesting, very well decorated and in theme, but rather expensive for the size of the rooms. You also have to pay for access to some of the amenities like the rooftop pool and bar which is a bit of a bummer when the cheapest room is over $400. The rooftop pool was very cool with a view of the runway to watch planes come into the airport. Definitely a fun niche blast to the past but with a high price tag... Very convenient to the airport though if you need a quick in and out and don't care about the price.

My wife and I spent two days at the hotel and had a wonderful time! She grew up in a TWA family, so she had many special memories of going in and out of the terminal on her way to domestic and foreign destinations. The staff and many fellow travelers staying there were very personable and happy to engage in conversation about their experiences there - we felt as if we had arrived at a wonderful party being fully enjoyed by guests and staff. We loved the roof top pool and bar, our lovely room on the seventh floor, the plane converted into a bar/lounge, the great fitness room and the displays reminding us of the past. While the food hall was okay, the food upstairs in the Paris restaurant was exceptional. Most of the guests were thrilled to be there on their way to London or Mexico. Again, the staff and the facility are exceptional

I would have given this hotel a “five”, if not for the preservation of a true architectural gem and excellent logistical location to rest up in between flights. But the greasy-spoon smell when you first walk in needs to be addressed. It does not bode well for a sense of cleanliness. But other than that, well worth the stay.

Love the old terminal. Retro now but quite modern when it was built. Adding the hotel was pure genius! Great way to grab the red eye. Just spend the night and hope on a plane in the morning! Jet Blue, terminal 5.

I recently had the pleasure of visiting the JFK TWA hotel, and I must say, it was an absolutely incredible experience. As soon as I stepped inside, I was immediately drawn to the stunning model of the TWA Flight Center. The attention to detail and the way it showcased the rich history of the building left me in awe. It was a great start to what turned out to be an unforgettable journey. One of the highlights of my visit was undoubtedly the breathtaking views from the open restaurants and lounges. Being able to witness the hustle and bustle of the runway, with aircraft taking off and landing, was a sight to behold. It felt like I was a part of the aviation world, with front-row seats to all the action. Additionally, stumbling upon the display of pilot uniforms, including the one belonging to my producing partner Lynn Rippelmeyer, was an unexpected and exciting moment. The pride and nostalgia that washed over me as I saw her uniform on display were truly surreal. I couldn't resist calling her immediately to share the joy and excitement. Overall, my experience at the JFK TWA hotel exceeded all expectations. From the awe-inspiring model of the buildings to the breathtaking views, the display of Lynn's pilot uniform, and the mouthwatering food, every aspect of my visit was exceptional. It's a place filled with history, charm, and delicious surprises, making it a must-visit destination for any aviation enthusiast or lover of unique experiences.

This is a really neat concept of a hotel that's a fun experience to try at least once. The whole 1960s theme has been executed well. From the classic cars parked outside, to the architecture, the themed interior and so much more it's a experience just to walk around the building. That being said the hotel component leaves a little to be desired. I get between the location and the theme park like atmosphere It's a premium cost to experience. Unfortunately the cost of the room doesn't actually get you access to the gym or the swimming pool. Those have additional daily fees. The Paris restaurant is nice but the prices are a little high. Overall we enjoyed it but giving all of the costs involved we most likely will not stay here again.

Come explore the halls and history, for free! Everything else you pay for. Skip talking to the staff, skip the front desk, just roam around like you own the place, nobody will care and it’s all open to public. Pay airport prices for a cocktail, lounge around while you wait for your long layover, but don’t sleep in the public areas!! Go out to the old constellation airplane that is a converted bar, explore all the hallways, get free photo booth pics, and check out the display of twa uniforms, and other 60s era rooms and exhibits. Self check in. Book a room in advance online, they are mostly no frills rooms, and zero front desk service. I should have selected the airport tarmac view since the historic hotel view was mostly of the parking lot. It’s possible to connect to T5 via special elevator they have that connects to the T5 ticketing area. The pool was heated and I was able to dip and plane spot. We had a nice sandwich and salad at the pool bar. Breakfast was expensive for a simple omelette at the Paris Cafe, and they did not have any flavor for the lattes. The food court is convenient and has lots of outlets for waiting. Espresso in the lobby is nice.

This hotel is solely about the vibes. The pool is great on a hot day with good views of the runway. The interior of the hotel is very 'Catch Me if You Can'. The cocktail bar inside a Jet Age plane is kitschy but fun. However, at $600 a night, this hotel does not give the top notch service that you would expect at that price point. The rooms are a bit cramped, the toiletries non-existent, and amenities limited. The restaurant is fine - $300 for two is to be expected, but not up to the touted Jean Georges standards. The wine list is uninspired, service perfunctory, cocktails overly sweet. The food is good enough, but they know you're a captive audience. Overall, worth going for the experience. A solid staycation destination and good way to burn a day in the city.

Great location when you have a long layover at JFK. We were on JetBlue which meant never even having to go outside! We took the TWA elevator from the terminal 5 baggage claim and it took us right to one of the tubes that led to the lobby. Quick check in and a good rate, we were in our room by 8AM and spent the next few hours relaxing, taking a shower and enjoying ourselves after a long red eye flight. Views of the airport from the room were great. We really loved the super retro vibe of the hotel and wish we could have stayed longer. Next time we have a long layover at JFK we will definitely be staying here, highly recommend!

Great location as it's in JFK airport. Also a really fun + classy place to spend a night! Only complaint is that there are no fridges in the room, no water or coffee maker. For the price we paid (nearly $400/night for a couple) these things should have been a given. Otherwise a 5 star experience!

Stayed at TWA for one night prior to flying the next morning and was extremely satisfied without experience. Our room was on the smaller side but for only staying one night it was plenty of space, we at at the restaurant and had great service and the location of the hotel couldn’t have been more convenient - just walk through a tunnel and down an elevator and you are in the terminal. Would recommend if you are flying JFK and need to stay a night.

I would give it 5 stars, but unfortunately I can't. The rooms were nice, and so were the staff. And the history of the hotel was awesome! The not so awesome? The Airport or port decided to do some emergency construction near the hotel. That made this horrible sound, keeping me awake for several hours. It sounded almost like a Tsunami alarm, and it just echoed constantly. It was beyond irritating.

Wonderful location and venue…but 0 hospitality. Feels like it’s run by airport concessions, because it is. Could be such a cool destination hotel and venue, but the lack of any service culture, just makes it feel like an extension of the airport. One bright spot was the day manager Michael, who sent up a bottle of champagne for my wife and I. Class act

The TWA Hotel is a great place to stay, especially if you have connecting flights at JFK airport. It is safe and fun for both adults and children. The ambiance takes you right back to the 1960's - from the design and decor to the music. They have some fun areas, like a Twister room and an outdoor chess board. There are also things for the adults like a bar inside an old airplane. Along the way, there are many displays featuring things like old TWA uniforms made by famous designers. Tons of fun and photo ops here. The rooms are a little bit snug, but this isn't a place where you'll be staying too long.

The building had great architecture and a chill vibe throughout. The common areas were kept clean throughout the day. A great place to relax before or after a flight. Great views from the roof pool / bar. Overall, the stay was fairly enjoyable with limited crowds. The drinks and food were fine, nothing memorable. There is an Intelligentsia Coffee bar, so some decent coffee was accessible. Now the negative - beware of booking a late checkout. Apparently, the addon does not go through the system and your hotel card will deactivate at 12 PM on the day of check-out. This means you have to go to the front desk and reactivate your card. Staff kept interrupting us to see if we have left, meaning they did not know we had a late checkout! Housekeeping was attentive, but we had no "Do not disturb" sign.One was provided after we asked for it...The stay could have been great if the systems in place actually worked. For the price, the service should be much better.

Really, really cool hotel. Like, really cool. I got a room for a few hours to sleep. Room was lovely, very nice automatic blinds. My only complaints: 1) You can't just walk up and get a room for a few hours to sleep, the person makes you go to the website to set it up yourself on your own phone 2) There were weird cracking noises in my room, like the hotel was settling. Made it a bit hard to sleep.

Stayed a night here with a few friends & had a blast! So many cool retro installations to see & experience. Our room was very clean & comfortable as well. Arvin, the manager who checked us in, was very helpful & most importantly, made our new, adopted chihuahua feel very welcomed. Thank you for being such a pet friendly hotel! Totally recommend 🐕

My wife and I stay here frequently when we travel - 8-12X per year. The coordination with house keeping seems to be the issue. We showed up at 5:00 (checkin is at 4:00). Room not ready. Told to go wait and they would call us. Spoke with manager and was told that housekeeping did not get to the room in time. Oops. The team did a great job recovering and it was much appreciated. The restaurant/bar team is great (3rd party). The pool is fantastic and is a key component to coming (bring a hat and rash guard in winter and ask for a robe). Hopefully the manager in charge will get the housekeeping process fixed.

Didn't stay in rooms. Amazing restoration of one of the best architectural designs of the last century. Their cocktail lounge is in a restored Lockheed Constellation! As a child, my dad used to take me there to watch the 707s go to the world. And I dreamt of being a pilot. On a class trip in third grade, there were Connies and 707s in the hanger. The food is great. The trip back in time will please anyone over 50. And show your dad's memory to anyone under 50. If you love airplanes and architecture, go now!!

Everything looks great though the journey to your room is on thick plush carpet causing larger luggages to not roll and it takes forever to get to your rooms. Another critique is that the hotel lacks clear directions to the rooms. Once you get over the terrible carpet choice, the hotel is exceptional with a 24/7 food services. The room itself is cleanly and the beds and pillows are very comfortable. The design itself of the hotel is very unique and both modern and retro. Overall, really love this hotel, just wish that the carpet was less thick to allow for luggages to move more smoothly.

Good hotel. Wish it had more food options. Rooms are clean. Love the shower is spacious. Amazing GYM, my question is when are they going to fix the leg extension machine in the GYM? It’s been almost a year since i last came here and is still broken. Please fix! Overall beautiful decoration

Loved our stay in a runway room view! The hotel is very retro, quirky and has a great vibe! Connie was a fun experience and the cocktails superb! Didn’t want to leave for the flight home! Amazing place! Everyone working here that we came across friendly and helpful!

Super cool vibe and the rooms are all well designed and cool. Also super convenient for an overnight layover at JFK. I guess the only thing I think could be improved would be to add basic amenities to the room. Like a toothbrush kit and such. Still, great spot and highly recommended.

Way expensive and nothing included. No coffee in the room. $6 down in the lobby. No closet in the room. One small side table for two beds. No room for a Cpap machine. Tiny refrigerator. Nothing fits. No garbage can. Just leave it on the desk (picture). Room was clean though. Two queen beds. One chair to sit in. Ultra quiet windows? NOT!! Horns all night. Cops on loudspeakers telling people move along. Heard planes taking off. Really expensive breakfast. $90 to park the car overnight ( not included). Really don’t get anything for your money. Should have slept in my car. I’ll need to take a nap in it when I leave.

This hotel has been perfectly restored and repurposed. I have such fond memories of the terminal from the 70s and 80s and the hotel looks just like it did before it started falling apart in the 90s. The rooms are modern. We arrived 90 minutes prior to check in and not only were we allowed to check in early, but we were upgraded to runway side. It was so neat watching Emirates, Air India, Kenya Airways and all the Jet Blue aircraft right out the window. This hotel is a perfect place to chill the day before a long flight.

Hotel is styled based on the 1950's TWA terminal. Comfortable rooms but no coffee maker in the rooms because they didn't have them back than. Technology was WAY ahead of the times back than I guess since every room has wireless charging capability as well as a neon blue lit refrigerator, not to mention the electric shades!

A very unique and interesting property. We visited for a wedding and getting the chance to stay overnight and explore the premises was fun! The in-plane cocktail bar, hotel lobby and pool areas were my favourites. The rooms were old timey glam, and the staff, very friendly and helpful. Don't know if I'd stay again but definitely a once in a lifetime experience worth checking out.

We didn't stay in a room so I can't really rate that, we did however have a very long layover. Just became aware that this hotel was attached to the airport for just such an occasion. It was comfortable, there is a snack bar that is available all night, the workers are very friendly and helpful. The only thing I would change is the access to certain areas for those with extra long layovers who are not actually staying in a room overnight. It was a rough time to be traveling home, but this helped tremendously especially for a person who is not really that fond of New York City

Attended a gathering at the Sunken lounge at the TWA Hotel. The shareable appetizers are too small a serving for a couple. There is no room service. The hotel layout takes one back in time to 1962 which is quite nice and very interesting. Excellent to take children for a history lesson. The room visited has a spectacular view of the airport planes taxing in and out. The hotel has a pool, skating rink and the iconic TWA Connie Aircraft/bar where one can sit in the plane and enjoy a cocktail.

Absolutely amazing experience! My mother was a flight manager for TWA in the 80s and flew out of the JFK terminal so being able to take her back there and stay at the hotel was AWESOME! The entire staff were amazing, the hotel and amenities were killer, I'd highly recommend spending a day or two here if you're flying through or make a trip specifically to stay at the hotel. Such a cool piece of history and the team did an amazing job, the attention to detail is unparalleled!

If your expecting a resort, this is not the place for you, but if you’re looking for a quick, fun, Historically infused experience, and love aviation, I HIGHLY recommend you over night here. There are so many cool things from the retro planes, cars, and baggage carts this places takes quite a handful of history and brings it to allow the guest to experience a step back in get an idea of what was new and fun back in the 60s. The plane bar was very cool! I mean why would you not want to go sit in an old plane for a drink, feel like you’re in a plane, and see the old navigation area and cockpit just escape the hotel for a few, they even have a roller rink if you feel like slipping on some roller skates right in front of the plane. My favorite part was honestly the pool! How cool to be in a warm pool, looking put onto the airport tarmac watching the planes go by. The rooms were nice too, that portion of the hotel is all new too, and pretty nice! You do have to request and An iron though, and there isn’t much closet space, but hey, who needs that for a quick stay ! :)

Wow the TWA Hotel is a very cool blast from the past. Stayed here for about 7hrs during my international layover on day tripper stay option which was nice was able check out the lounge walked around the halls for very cool trip to the past. Amazing rooftop pool amazing drinks you do need make reservations for the rooftop pool staff was very helpful to accommodate me. Definitely recommend staying here on layover.

I must say the staff at the TWA Hotel Lounge are incredible. I lost my gold ring while on a visit there. I called the hotel, and was told by a woman over the phone that a guest had brought my ring to the front desk. After some bumps on the road, my ring was available for me to come pick it up 3 weeks later. Huge props to her, and to Ernest from TWA for their efforts in helping me locate my ring!

The first time we stayed at the TWA Hotel it was great. Second time - not so much. The only reason I am not giving it a one star is because of two staff members. The evening started out nice. We checked in and went to the pool where we had a relaxing time. After that we headed to the Jean-George Paris Cafe for dinner. Things quickly went downhill. We did not know we needed to present our vaccination cards to dine at the restaurant. The hostess, Marilyn, was quite snarky about it but okay - my husband went back to our room to get the cards. As soon as he left another guest started verbally accosting me. I don’t know why. She put her hands in my face and kept telling me to leave. I told her to leave me alone and she would not. Other guests looked on horrified and told her to leave me alone but she wouldn’t. Instead of diffusing the situation Marilyn made it worse by also verbally attacking me as well. Again I have no idea why. When my husband returned with our vaccination cards I showed them to Marilyn, told her the antics were unnecessary and demanded to see a manager. Thankfully the Assistant Manager, Jacob, handle himself professionally. He apologized and asked the best waiter in the house to serve us. The waiter (we didn’t catch his name) was lovely. They ended up comping our meal. Okay so you would think that was enough right? Nope! When we got to our rooms we realized the people next to us were having a very loud party. They were smoking pot which was wafting into our room. Great for them but bad for those of us with early morning flights! We called the front desk and simply asked for a new room. We were told the manager was coming up to tell the other room to be quiet. We heard him do so but the behavior didn’t change so we called again to ask to change rooms. The front desk hung up on us. We called three more times and were hung up on. The manager came up again - presumably to tell the other room to be quiet - uh but no! We asked him again for another room - and - wait for it - he yelled at us! He said WE were being rude. Finally we packed our bags and went to the front desk to demand another room which they finally gave us. That is all we ever asked for and it was an easy, obvious solution. The thing is - if hotel staff verbally accosts you or allows other guest to do so - if hotel staff ignores your requests and repeatedly hangs the phone up on you - you will most certainly have a heightened emotional response. That’s not aggression or rudeness- it is a natural reaction. I am a travel advisor and very rarely post anything negative about properties I like to book for clients. However, I could not let this go unchecked because the behaviors of staff both times were so completely out of line. Thank you to Jacob and our waiter for standing out as professionals - and as kind humans. To everyone else - you need training and manners. Shame on TWA. I am most certain what we experienced was not what your founder had in mind.

This place was awesome and way better than what I was expecting!! Our room was retro looking - very comfy bed and a great shower. We loved the TWA history all over the hotel as well. The Connie bar was amazing - I’ve never been in a bar like that! Only 2 things were disappointing - the $25 fee for the rooftop pool for guests (per person!) and the coffee bar and juice place was closed all weekend. Very nice hotel to stay at!

A friend told us about this super fun retro hotel. We had a crazy long layover so we paid for 6 hours to rest, take a shower, eat, and relax. It made all the difference to get to our destination refreshed. Very nice staff, super fun, funky, atmosphere and easy access from the airport. My only wish would have been for more food options. It was the equivalent of a mini food court. It looked as if they was space for more vendors but COVID probably impacted the number who stayed. We didn't try the bar in the plane so perhaps that offended more. All in all...we really enjoyed ourselves!

The most inspiring design and cleverly themed airport hotel I’ve ever ever been in. You need to visit this place because i really think it’s an attraction in itself. A beautiful lobby and beautiful rooms with attention to detail in every way making sure the 1960s theme flows seamlessly throughout the place. I’m very impressed at the gym which I rate as the most fully featured gym I’ve seen in any hotel ever. Just look at the pictures. The little photo booths, the quiet reading corner, the lounging area, so many more things to keep you occupied during your stay here. Brilliant hotel.

So this place could do a much better job. We stayed here previously for one night en route home from Spain. Upon check in all of the glassware in the room was dirty. We washed it and didn't say anything. This time we checked in and there was only one martini glass which does us little good. Had to chase around the hotel to find ice. Called the front desk twice for a second glass, and received no answer either time. Would be happy to buy a martini from the bar but they will give you a plastic cup. I didn't get dressed up and pay top dollar to drink a martini out of a plastic cup more appropriate for a keg party. On the other hand, the rooms are nice enough and not very pricey. They could definitely be more well appointed toiletry-wise. And definitely need better products in the shower. The room service was very helpful.

We stayed the night of June 29th and only got to their restaurant a few minutes before they closed. When we realized this we felt terrible and thought we should leave that way we would not keep the staff over the 10 pm closing time. The manager and waiter were super sweet and told us it was not a problem to still dine with them. We were super appreciative of that and the service was great. The drinks and food came out quickly. The quality of our food and customer service at the restaurant was amazing. After we made our way to the bar that's open till 11 pm and sat down at the bar top. The gentlemen working there was extremely off putting (no smile or warm tone) and he asked we walk over to the other end of the bar to pay for the drinks we just ordered while we were sitting at the bar instead of keeping a tab open. I still think the hotel deserves my 5 star review because of the quality of the rooms and the hotel was very pleasant. I do feel the bar in general could use a more lively presence and bartender. We left the bar because of the bartenders demeanor and attitude was a complete downer. I did also notice they have two bar tops and are only using one... I think opening up both would have made the space seem a little more lively versus the emptiness of that space. Also, I feel that later closing times for the bar and restaurant would be great. I know the cafe is open, but it's not the same. All the other staff throughout the hotel had excellent customer service skills except this one bartender so my 5 star rating still stands.

I was excited to stay at the TWA hotel during my 10 hour layover in JFK. The vibe is very 50s and I felt I was transported back in time or to a scene from Catch me if you can. The hotel main areas tries it's best to give a 50s feel but falls flat on hospitality service. I soon came to realise that the hotel does not offer morning call service, which was disappointing. My deluxe king room was on the third floor facing the road turning into the hotel. I was bothered by the noise of traffic. Rooms were simple yet I could spot that the furnishings were cheap and sloppily put together. It didn't have the quality feel I was hoping to receive. My bed sheets had water stains on them which dashed my expectations of the stay which was certainly not what is to be expected from a deluxe king room. Was it novel? Yes. Was it worth it? Absolutely not. Will I stay again? No, thank you.

Firstly, we were surprised to find that none of our rooms were equipped with soap. This is a basic amenity that we expected to be provided, and its absence caused us considerable inconvenience. We had to purchase soap from outside, which was not what we anticipated when booking rooms at your hotel. Secondly, we experienced an unacceptable delay during our lunch service. We waited for hours for our meals to arrive, which disrupted our plans for the day. Given the reputation of your hotel, we expected a much higher standard of service. Our experience took another downturn later in the evening when we attempted to visit The Connie. We were informed that a private party was taking place and waited until the scheduled end time, only to be told that it had been extended for another hour. This lack of communication and consideration for your guests was disappointing. Furthermore, we observed that the members of the private party were extremely intoxicated, with several individuals stumbling as they walked down the stairs. Their level of intoxication appeared to be well beyond the legal limit, posing a potential liability for TWA Hotel had an incident occurred. Once we were finally able to board The Connie, we were antagonized by these guests. This created an uncomfortable and hostile environment for us.

Super impressed with this hotel! I’m a massive TWA fan and this was like an aviation dream! Staff was very friendly and the rooms were spotless. My wife and I agreed we need to stay here once a year! My only issue is the minimalist shower where glass only covers half the entry. The bath mat gets soaked. Still definitely worth every penny!

Paid buy the hour exactly what i was looking for between 2 flights with 13 hours to kill. Bed extremely comfortable. The biggest annoyance was the lack of room information. Like how to close the blinds in the room. By the way, if you are looking for them, check very carefully around the side walls of the windows. If they have laundry services, i don't know, it would be nice. The staff are very, very nice.

Room was nice but looks out at ground level at car traffic on a service road. No room service. Cover charge to enter the pool area, even for guests. I guess you can get cool photos in the red carpeted tunnel? To get into the city you have to take multiple trains or a costly car ride, easily an hour from anything you'd want to do. It's stylish and clean but no way is it a four-star hotel. And the rooms (not even suites) start at well over $400--not remotely worth the price.

Our flight was cancelled and had 6 hours before our standby flight we could get on, so we decided to check out the hotel and grab a couple drinks and dinner. The architecture is very cool and they’ve done a lot of fun and interesting things to play into the theme. However, the execution of the bar in the plane and the restaurant are lacking. For example, the plane could have been so swanky and vibey if they had the lights a little lower, someone to greet you and take you to your seats, and then bring the drinks and food to you- maybe even with a cart. However, what you get is actually just a guy in the back bar who is managing the whole place o bios own, half the stuff is out of stock, and it’s falling apart a bit

Great room with the essentials - no closet FYI. Easy to get to even during the construction. Upstairs restaurant was good but pricy. Didn’t eat in the food hall - looked like stadium food. Carpeting in hallways very stained and could use some TLC. Overall though I would stay here again if I had a long layover. Loony super busy at night - fun environment.

Staying at the TWA Hotel was a very cool experience that lets you step back in time a bit. From their informative displays of brand history to the old uniforms on display, there is plenty to see. Their gym is fully equipped with every machine you could want and the heated rooftop pool has a unmatched view of the south-east side the runway. We were charged $25 to swim which was a disappointment. I highly recommend you prioritize to stay even if it's just to pass time on a layover. The rooms were very clean and artfully designed with an option to pay more for a runway view. The service at the desk is not the best. By the time I got to my room I had a lot of unanswered questions such as what time is checkout? Is there a gym? Is the restaurant open? And I was not made aware that I would be charged to used the pool.

Location is decent for an airport hotel. Access is more difficult than you’d expect from a hotel with an AirTrain stop. They should build a covered walkway from the air train to the hotel. Service is abysmal for the price – certainly not worth a 4-star rating. It’s both slow and forgetful. We reserved a prepaid room with a toddler bed – the front desk confirmed this at check in. When we got to the room, there was no toddler bed. After going to the front desk in person _and_ calling, it still took more than an hour for the baby bed to arrive, and they didn’t even set it up – just dropped it off with a set of sheets and no instructions to set it up. We had to call again to get assistance. All this after more than 20 hours of travel. The restaurant is also absurdly expensive – even for an airport hotel. Two drinks and two entrees cost over $100. The building is worth a tour, but the hotel is not worth a stay.

Fantastic airport hotel that used to be a terminal. Definitely check it out if you have time, even if you just check the hotel out itself. The rooms are small, but the experience is awesome. If you have time the pool is definitely a spot you want to hit up. The service is terrific too.

Very efficient. They have kiosks where you are able to complete check in yourself. The decor is cute. The room was small. There was no closet and very little space for our 2 suitcases. The hallways smelled like weed. Overall, it was a decent stay after a late flight.

Spend a day at the hotel by booking a Resort Pass to the pool (app for this). The pool is heated year round and they give you towels when you arrive. There are 2 bathrooms on the pool deck to use. Drinks by the pool are strong and tasty. There are other fun things to do like play in the Twister room, try on wigs in the Sweet n glow hair salon, see a 60s living room, and sit in the Connie airplane (opens at 4pm). Parking is valet only and for my day stay from 9:30-4:30 it cost me $90 before tip. That's the only negative.

Honestly so much fun, the restaurant offers decent options, the decor and vibe are festive. You canʻt beat the easy access to Terminal 5 at JFK. Try to book a room above the street level - floor to ceiling windows in all rooms do not afford privacy and shades need to be entirely closed. Outside of that, TWA Hotel is highly recommended!