1/5 MaryEllen N. 2 years ago on Google
ZERO
STARS!
The
customer
service
at
this
store
is
an
absolute
joke.
I
bought
a
fish
tank
and
filters
($153.00)
as
a
gift
for
a
family
member,
the
family
member
asked
me
to
return
it
as
they
wanted
a
different
size/type
of
fish
tank.
I
called
the
store
to
ask
if
they
would
accept
the
return
and
refund.
They
said
they
would
accept
it
as
long
as
the
tank
had
not
been
used.
As
a
result,
I
gave
another
gift
to
my
family
member.
I
come
back
to
the
store
a
couple
of
days
later
with
the
tank
and
filters
untouched,
still
in
the
box,
and
sealed
as
the
store
had
given
it
to
me.
The
employee
told
me
they
could
only
give
me
store
credit
for
the
items.
I
explained
that
I
had
called
and
someone
had
told
me
differently,
but
they
did
not
care.
They
also
did
not
care
that
I
do
not
own
fish
and
will
not
be
owning
fish
in
the
future.
Completely
refused
to
come
up
with
another
arrangement.
So
now
I’m
out
of
$153.00,
that
I
will
never
get
back,
and
nobody
will
use
the
flimsy
store
credit
receipt
they
gave
me,
which
doesn’t
even
have
the
name
of
the
store
listed
on
it.
Also,
the
only
signs
in
the
store
say
that
they
don’t
accept
returns
of
LIVE
ANIMALS,
not
equipment.
Don’t
waste
your
time
on
this
store.