1/5 Kristin M. 2 years ago on Google
I
would
like
to
preface
this
review
with
the
1-star
rating
not
being
for
this
location,
but
for
CityMD
as
a
whole.
I
visited
this
location
on
Tuesday
exhibiting
symptoms
of
streptococcal
pharyngitis,
commonly
known
as
strep
throat.
My
rapid
test
was
negative,
but
a
culture
was
sent
out
and
this
morning
my
portal
showed
that
my
culture
was
positive
for
strep.
I
was
left
a
voicemail
around
8AM
letting
me
know
that
they
would
like
to
discuss
my
options
with
me
and
gave
me
a
phone
number
to
call
back.
I
have
never
regretted
missing
a
phone
call
so
much
in
my
life.
As
soon
as
I
woke
up
around
8:30AM,
I
called
back
for
the
first
time.
I
waited
on
hold
for
30
minutes
before
calling
this
location
about
obtaining
a
prescription,
to
which
I
was
directed
to
another
number
where
I
waited
for
almost
two
hours.
After
giving
up
I
took
a
break
and
called
back
the
original
number
twice
this
afternoon
and
waited
over
an
hour
and
thirty
minutes.
Not
once
did
I
receive
a
follow-up
phone
call
from
the
original
message
early
this
morning.
I
had
to
reach
out
to
another
physician
to
get
them
to
call
in
the
prescription
for
me
because
CityMD
had
left
me
out
to
dry.
Strep
is
so
common
that
people
forget
that
if
left
untreated
there
can
be
severe
consequences.
The
Pennsylvania
Department
of
Health
published
a
document
in
which
it
stated,
"[a]lthough
rare,
severe
cases
of
strep
can
cause
pneumonia,
organ
failure,
long-term
heart
problems,
life-
threatening
skin
infection,
arm/leg
amputations,
and
death."
Additionally,
I
am
also
extremely
contagious
until
I
receive
antibiotics
for
at
least
24
hours.
Luckily,
I
am
young
and
have
been
able
to
fight
off
this
infection
as
best
as
I
can
and
I
have
been
able
to
reach
out
to
other
medical
professionals
who
can
get
me
the
help
I
need.
However,
CityMD
should
be
ashamed
of
the
way
they
treated
me
as
a
patient.
This
will
be
my
first
and
last
time
going
to
any
CityMD.
If
you
need
to
actually
receive
medical
help
I
would
not
recommend
CityMD,
unless
all
of
your
needs
do
not
require
any
sort
of
follow-up
from
your
initial
visit.
Again,
I
am
sad
this
review
is
tainting
this
specific
site
because
the
staff
were
quite
nice
to
me,
however
this
was
truly
astonishing
treatment
from
a
provider
who
could
not
care
less
if
I
got
the
treatment
I
needed.
I
am
shocked.
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