Gym started out as a nice friendly environment but i feel like they quality of the people that come here have gone downhill. The people that come here have no class. They like to start arguments in the parking lot, they like to hog machines and say they’re using it when in reality they’re just meandering. And management here is completely useless enforcing machine rules but know exactly when to give you a hard time. Not to mention, things are always falling apart and takes forever to fix.

The newest LA Fitness on Staten Island. Great facility with a sauna, steam room, a pool and turf. It started out fantastic, but its starting to go downhill. Missing and damaged equipment. Sauna has been out of service for months. Some machines are clearly broken or missing padding and hasn’t been fixed in months. I want to love this gym so much, but maintenance needs to be better.

Whether it’s 5AM on the weekdays or 9AM on the weekend, this gym is always packed. Unavailable or broken equipment prevents a decent workout. Not worth the membership. Update: weights are never re racked not even by staff at end of day so 5AM the gym looks as pictured, weights left all over the gym and never on racks. All photos taken around 5 am when the gym opens… Staff, management nor corporate care at all. Save your money and don’t come here. Sauna has been out of service for at least 6 months now.

The new LA fitness signature gym! I started coming here approx 1 month ago. For those that don't know if you have the membership for every la fitness you can go to the signature gyms too. They made a good location choice. They have parking that's outside and under the gym itself. The gym is located on the 2nd floor. You can either take steps or ride the escalator. There Is a swimming pool (just a small pool to swim short laps). They have brand new workout machines, plenty of cardio machines. Also a room for classes like yoga, zumba, fitness workout stuff. I usually go in the morning and it's the best because not a lot of people. The gym itself isn't huge but enough of a size where it does not get too crowded. Bonus: they have 3 sections for deadlifts and squats. They have the plastic weights that look like your lifting a lot when your not. Lol. They probably use these so when it drops to the floor it won't make a lot of noise. Especially bc the gym is on the 2nd floor. My experience at this gym is great. Opens at 5am weekdays. Wish it would open earlier than 8am on weekends though. Pretty sure most people will get a great workout here.

This used to be my favorite gym when they first opened. I’ve been a member of LA Fitness since 2014, this gym was opened not too long ago, and for their 60$ maintenance fee they charge in Dec, you would think by January , one of the busiest months of the year; they would fix all the machines with the money they charge. However, after talking to so many employees and corporate, they still failed to fix machines. 2 out of 6 stair master machines are working. The sauna is never working anymore, multiple treadmills are broken too. It’s absolutely ridiculous and not worth the membership fee.

new equipment, a lot of professional machines ,pool and sauna , what else may be better , love it.

The equipment and space is great. The staff ruins it but I don’t have any better choices. There are weights everywhere, bars everywhere, and they have zero enforcement to ask people to re-rack their weights when done. Everyone has their boots and sneakers on in the sauna. They sit at the desk at all times unless giving a tour. Cleaning crew do a good job.

So I got this in a mail box, was excited to try it out before signing up. Guess what! They don't take a guess pass. Hmmm. Why to send it out then? I will bring my business somewhere else.

I transfer from Buffalo with bigger swimming pool, bigger space, more equipment and have basketball court for less than $35/ month to this gym which they marked as premium with additional charge, paying roughly $40. That is understandable for it location, BUT I have been paying premium for over 8 months, the swimming pool still not operable. When I transfer here, the manager told me the pool will be ready in less than 2 weeks, no worry. I am paying premium cost for not getting the full service for 8+month. Who know when this pool is ready.

Update at end: this place is already run down and infested with “free goers” but they openly treat people who have old accounts poorly, I have been a member for 11 years (which they have been charging me $55->58 since the new gym opened when the rate is $35 now for the exact same account with no way to change it besides canceling my account and paying initiation fee again) I have gone to multiple LA fitness’ but this ones staff (not all but some) are deplorable especially their manager Cynthia. Cable machines are always missing clips, the ropes are mangled and disgusting, machines are gross and or broken for weeks at a time, you want to use a bench or squat rack anytime between 3-8 on a weekday? good luck 20 minute wait minimum unless you are lucky update: frank the other manager is a much better manager and definitely more human in understanding then Cynthia

Don’t come here, workers are stingy and try to get u to sign up for longer than you have too and buy add on packages for extra membership. My friend also got his items STOLEN from his locker, it was cut with a bolt cutter, and the gym refused to reimburse him or do anything about it.

This gym is the most wonderful, efficient, and convenient club I’ve ever been to. I used to go to retro and loved it and had no idea what I was missing out on. If you’re shy and feel like you won’t feel comfortable in your neighborhood gym, come to LA fitness and speak to Chris wave. He will take the best care of you and you won’t regret meeting him and learning all of his exercises. You will start to feel as if this club is your home, you won’t regret it.

Overall a very nice gym, new equipment but there is some wear and tear on the floor which hopefully they get to a lot faster than the Amboy Rd, Richmond ave. Location. Still lots of machines need service in this one too. Not sure what goes on with their repairs over at LA Fitness but they need to get this straightened out. Anyway overall a nice clean gym. Great squat leg area, turf field, good stuff

Joined recently... Pool doesn't work yet. Sauna is pretty cold. The place is pretty dirty, and pretty crowded. AC isn't cold enough. And they check for vaccination status strictly which is pretty disappointing... but it is convenient and brand, hopefully they improve.

Came here to inquire about a membership, was guaranteed I was not going to be charged until I finish my guest pass days and I say I will like to join, however I was unable to complete my guess pass due to my newborn getting sick, but then I realized I was charged $94 then they tried to keep Charging me so I went to the Gym to fix this issue. Well Cynthia the GM told me I can reactivate my membership by paying $98 or starting a new membership when I asked her how does that make sense she said well you got charged $5 every time we try to get your payment but wasn’t able to, I said to her I don’t want the $94 back but you want me to pay more for something I wasn’t even suppose to be charged for. So these sales people apparently work of commission because they’ll do anything to be able to charge your card. Gym is nice but customer service was horrible.

It’s new and clean gym but the only issue is we pay for full price but we can’t use the pool yet since 3 months,doesn’t make sense . But I like that everything is new and clean.

Good training gym. excellent simulators. there are not many people in the morning before 9:00. Freshly renovated. There is an infrared sauna. Lots of parking space. Definitely recommend.

This LA Fitness is very clean and organized, they have a great staff who are friendly and very helpful if need be. One of the best experiences i have had was meeting the assistant manager Aaron, not only was he great at his job, he was good with communication and building a relationship with every customer he meets. He is not only a hard worker but he is a friend and man of his word, i look forward to keep using this gym for its work outs, humble setting, and community friendly employees. I believe all these aspects attract customers and keep the gym filled and flowing with people. 10/10!

My first time at this particular location. I went with my girlfriend specifically to enjoy the jacuzzi after a day of tennis. Unfortunately we were unable to enjoy it at all. Not only was the water barely lukewarm the water jets were on very low and didn't provide any meaningful benefit to our sore muscles. I asked the attendant if there was anything he can do and although he was friendly and tried to help he was unable to do anything. We left after about 5 minutes. Hope they can get this fixed in the future.

I'm grateful for a clean place like La Fitness on Hylan Blvd to work out; it's in a great location with plenty of parking..😊💯👌

Front desk staff is great. I signed up with Malik he was a sweetheart, very informative and helpful. I usually come in in the mornings because it gets super packed at night, but I guess that’s what happens when you’re at a great gym. Also, Chris the sales counselor was a very polite and sweet guy.

Beautiful club that is conveniently located in the new shopping plaza. Kept clean with friendly staff

Nice new facility for now - this is Oct 2022 the gym is fairly new. 3 stars because both the sauna and steam weren't working.

I didn't join. I went to sign up but I didn't. Very Nice, Clean Gym. The price didn't fit my Budget and they were really set in Annual Fees and initiation Fees. Didn't feel it. I joined Retro.. I just needed a place to work out & one that's affordable.

I’ve been going to la fitness for years. It’s a solid gym with decent equipment but since they closed the e service locations the gym has become much more packed to the point where the gym is very dirty. Yesterday I went into the locker room and the garbage cans were overfilled to the point where people were throwing trash next to the garbage can. Also when I decided to use the bathroom, once finished the stall door wouldn’t unlock and I was stuck inside. Only options was for me to jump over or crawl underneath. I had to crawl underneath. That’s so gross. Once alerting the staff, it seems that they are aware of both issues. The janitor apparently didn’t show up that day which happens but at the very least one of the sales rep could put on some gloves and put a new garbage bag. It’s common sense. I used to work at la fitness and even at this location too so I understood but even the janitor wasn’t there the manger should take accountability and handle it him/herself. Also they seem to be aware of the broken lock on the door which sometimes locks people in and forces them to crawl or jump over. What a big safety hazard for someone if they have to jump and accidentally trip and fall. Only other alternative is crawling on a dirty gym floor. ABSOLUTELY GROSS!! They should at least put a sign on the door saying that door is locked and not to use it. La fitness used to be worth it but it is not worth it anymore. People are gross and prices are similar to other privately owned and cleaner gyms. Best of luck to anyone who wants to join, in my opinion totally not worth it.

Don’t know what happened with this gym, at first it was good and now things are dirty, there are never towels even though I am paying for them

Good place

The associate there was an absolute pain and kept pushing a membership on me when I wanted to go for just a guest pass.

Garbage front desk

Excellent gym, I came to the USA as a tourist and trained in this facility for two months. In my opinion it is an excellent value for money. There is a lot of equipment and if you choose the right times to go it's not even too crowded. If there is someone like in my case who comes from abroad, know that when they sign up they have to pay for the first and last month (therefore minimum 2 months). Thanks to all the staff

No water in hot tub almost every time. No towels. Bathroom looked like a bomb hit it. Usually pretty nice and clean in the morning. I guess the … come out later. Guys leave the bathroom not washing their hands. Maybe this could be enforced.

Gym is good. Was great .. until people from ALL OVER Staten Island decided to choose THIS location. So they can network, browse social media, and look at themselves in a mirror while flexing muscles 😎 lol

This LA Fitness is absolutely nice place for workouts, always clean, stuff is friendly, respectful, pleasant enviroment. Nataniel Martin is Best Manager!👍💪 He is very welcoming and helpful. Highly recommend this gym %100

My favorite club on SI. Nathaniel is the best manager, special thanks to him for being able to solve any problem!

This facility is amazing. Go to Haz or Sonny they got me and my family signed up. Brandon and his personal training staff are amazing. I signed up and I was nervous at first but it has been the greatest decision I have made thus far. I am stronger physically & mentally. Thank you Brandon!

I had a great experience when signing up to this gym. I was assisted by Dylan, who gave me a tour of the gym and provided amazing customer service. I received many workout tips as well as advice from him. I recommend this gym to anyone looking to start a gym routine.

Amazing gym to workout at. Great staff members as well as efficient workout machines. Would definitely recommend for those looking to better themselves and bring friends along!

This is by far one of the greatest experiences in a gym I’ve ever had. From sign up with Kaitlyn, which by the way was fast and simple, to Hazem assessing/helping me with proper body mechanics, setting me up with my physical trainer, even his words of encouragement are amazing! Cynthia was a pleasure and helped Hazem and I finish up registering for my physical trainer. Who by the way is Henry and let’s just say he’s everything I need in a trainer! Thank you guys for this wonderful experience!

The manager Alison IS THE BEST. She truly does care about the gym and is extremely helpful. She cares to keep the sauna clean, very sweet, truly cares about the gym and Clients and she’s never gives an attitude. A great leader

Super clean, spotless. There's always cleaners walking around. Very important in these days. I love the steamroom and sauna. It's a great place, you won't regret joining this facility. A whole lot better than Arthur Kill Rd location. I am very happy here.

Great facilities—signing up was easy and smooth. Very clean (you can constantly see staff wiping down surfaces). My fiancé and I love our trainer Brandon! He’s upbeat, super fun and makes our sessions fly by. The only con is that the pool isn’t open. Given the price, I fully expect more questions to arise as time goes on.

Wonderful facility and staff! I had a million questions and James was very patient with me. He personally gave me a tour of all the amenities and walked me through signing up. I can't wait to start my fitness journey here. If you are thinking about getting a membership... DO IT!

Just started coming here and Chris is super friendly. He is always welcoming. Machines are always being taken care of which I like. Better than other gyms for sure !

Let students back in the gym. Was able to go every day during the summer to get a good workout and then the day schools opened kids started getting kicked out left and right. Very lame. Awesome gym, but I can’t be on the guest pass of my friend that I have been going with for almost months until they started kicking them out.

Great facility. Really great staff. The fitness classes are fantastic. Sandra C is one of the yoga/ spin instructor’s. She is so beyond excellent and I enjoy her classes very much.

Loved it. I live 5 minutes away from the LA fitness on Forest avenue and have been going there due to proximity. Decided to try this one on Hylan.. And Omg... I am definitely gonna make the 20 minute trip to this location instead. The functional and TRX area was 10/10. The other location does not have this. Everything was clean and new.

Usually very clean and not too crowded on the weekends. Weeknights are packed. The staff is fine. Sauna is about 133° and the city doesn't allow them to open the steam room. Pool looks nice, but I haven't used it.

The gym itself is nice and clean. Sauna and steam room decently sized. The problem is the kids they allow in the gym. Teens acting belligerent getting in the way. Not worth going if unless you go around 9am. Avoid 12-7.

Love this gym but not the management. They charge maintenance fee each year but a lot of equipment broken and not being fixed for months. Always half or even more stairclimber out of service, benches broken, ropes broken and just lay on the floor. You charge maintenance fee and I pay monthly fee and can’t get access to what I need. Don’t want but looking for other gym in the area.

Locker room is so dirty…