5/5 Laura J. 6 years ago on Google
Normally
when
you
associate
words
with
a
gym
you
refer
to
“results”,
“
great
equipment”,
etc.
And
while
Paradigm
Fitness
has
all
those
things,
it
is
truly
their
exceptional
customer
service
that
sets
them
apart
from
any
other
gym
I’ve
been
a
part
of.
I’ve
been
going
to
Paradigm
since
June
2017
and
am
lucky
enough
to
have
Rob
as
my
trainer.
Upon
reaching
out
regarding
my
interest
in
personal
training,
Glynn
(the
owner),
reached
back
out
to
me
the
same
day
–
not
to
set
up
training
immediately
–
but
to
understand
my
fitness
goals
and
get
to
know
me
a
bit
better.
From
there
he
assigned
a
trainer
that
he
felt
I
would
have
the
most
success
with.
I
cannot
tell
you
how
much
I
appreciated
Glynn
for
actually
taking
the
time
to
get
to
know
me
instead
of
potentially
assigning
a
trainer
for
the
sake
of
business
that
may
or
may
not
have
been
the
best
fit
for
my
goals.
Rob
has
been
my
trainer
and
has
been
nothing
short
of
outstanding.
The
great
thing
about
having
Rob
as
your
trainer
is
that
he
balances
having
fun
while
working
out,
while
also
keeping
you
accountable
and
pushing
your
limits.
I
don’t
think
of
Rob
as
just
a
trainer,
but
more
of
a
coach.
Even
when
I
don’t
believe
that
I
can
accomplish
a
workout,
Rob
ALWAYS
believes
I
can
and
motivates
me
to
do
more.
I’ve
never
had
a
session
where
Rob
hasn’t
been
upbeat,
where
he’s
been
late,
or
he
hasn’t
congratulated
me
with
a
high
five
at
the
end
of
my
workouts.
Since
I’ve
been
working
out
here
for
less
than
4
months,
I’ve
lost
40
lbs
–
so
clearly
something
they
are
doing
is
working!
I
normally
work
out
on
the
weekends,
but
on
the
rare
occasion
I
come
in
during
a
weeknight
Glynn
always
welcomes
me
with
a
big
“Hello
Laura”
as
if
he’s
known
me
forever,
even
though
I
almost
never
see
him
(since
he
mostly
works
during
the
week).
Glynn
is
someone
who
takes
his
business
seriously.
He
follows
up
with
you
with
a
personal
phone
call
after
your
first
session
and
regularly
checks
in
for
feedback.
He
hires
trainers
that
reflect
his
values
(especially
customer
service
values)
and
is
why
I
always
feel
that
my
trainer
makes
my
goals
his
own
goals.
You
truly
feel
like
you
are
part
of
the
Paradigm
family
when
you
join
this
gym.
I
can’t
recommend
them
enough!