1/5 Buck N. 1 year ago on Google
The
Newberg
Veterinary
Clinic
added
a
lot
of
stress
to
an
already
traumatic
situation
when
our
cat
passed,
and
they
made
it
very
clear
that
they
are
here
for
money,
not
for
the
health
and
well-being
of
their
patients
and
certainly
not
of
their
customers.
I
will
never
forget
their
lack
of
concern
for
our
situation
and
the
feeling
that
we
were
being
extorted
for
money
because
somebody
we
trusted
brought
our
sick
cat
in
to
them
and
we
just
needed
to
get
her
home
again
before
she
passed.
Our
cat
Bobbi
was
brought
in
to
Newberg
Veterinary
Hospital
on
8/30
by
a
boarding
facility
that
was
caring
for
her
while
my
wife
and
I
were
traveling
to
attend
my
brother’s
wedding.
We
received
a
phone
call
from
the
boarding
facility,
advising
us
that
the
cat
was
taken
to
the
vet
and
we
would
have
to
pick
her
up
from
there.
On
8/31,
we
got
back
into
town
and
my
wife
went
to
pick
Bobbi
up
from
the
vet
hospital.
She
came
home
crying
because
Bobbi
was
in
the
last
stages
of
her
life
but
the
hospital
would
not
release
her
into
our
care
until
their
bill
was
paid
in
full.
Since
we
had
not
brought
her
into
the
vet
and
had
not
authorized
any
of
the
costs
incurred,
we
had
asked
to
be
invoiced
so
we
could
have
some
time
to
fit
the
cost
into
our
budget,
but
were
told
that
payment
terms
were
not
negotiable.
We
were
forced
to
pay
their
bill
on
the
spot
to
get
Bobbi
released
and
we
brought
her
home,
where
she
passed
the
following
day.
I
called
the
hospital
after
Bobbi
got
home,
to
discuss
the
bill
and
could
only
reach
an
automated
answering
service
that
offered
me
several
places
to
leave
a
voicemail
but
didn’t
seem
to
connect
to
a
live
person
during
business
hours.
I
left
a
voicemail
on
8/31
and
as
of
this
writing
on
9/6,
I
have
not
received
a
call
back.
I
also
sent
an
email
to
the
main
office
on
8/31
and
again
have
received
no
response
from
anyone
at
the
hospital.
It
seems
that
now
that
they
got
their
money,
nobody
at
the
hospital
has
any
regard
for
my
wife
and
I,
so
we
are
being
ignored
entirely.
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