I just read Gina Spaulding’s review and find her statement quite odd…sounds like she or perhaps a friend may have a personal grudge. We’ve been customers for years and years and have never witnessed anything but pleasant and professional behavior from said bartender…she’s definitely an asset to brown sugar. Perhaps Gina should dine elsewhere in a “safer” environment if she feels uncomfortable.

We were not overwhelmed with our recent visit. Crispy duck was overdone, dry & chewy, fried rice was wet & soupy, almost a gumbo texture. We have eaten here many times and most always been satisfied. This Saturday was not their best effort for food quality or drink mixers, service was very good & appreciated.

The reviews I have seen indicate Brown Sugar is one of the better restaurants in Newburyport. I looked at the nasty (and unnecessary) review by Gina S. and feel this forum is not the place for such malicious remarks. It appears to be a personal vendetta rather than a review of the restaurant. I have known Jayne both professionally and personally for many years. She "plays by the rules", is pleasant, professional, honest and direct which, I suspect, may be qualities some people cannot appreciate as they don't ascribe to the same work ethic.

This place is amazing! Came here with my parents and all of our meals were amazing. Such good stir fries with super fresh vegetables! Amazing choices for vegan/vegetarian dishes as well as meat dishes. Great atmosphere inside and there was a guy playing soft guitar that really added to the ambiance. Love this place so much! Would give it 10 stars if I could!

We dine here frequently on Friday nights because we enjoy the music, the food, the atmosphere, the location, and great parking, This Friday we had a fairly early (6:30pm) reservation for a party of five, three who were visiting for the first time from CA. Several members of our party ordered dishes with shrimp and were told they were out, that it often sells out quickly and that regular patrons know to call ahead to reserve dishes that have it. We found this extremely odd. Is this a marketing strategy? Here’s a long time popular and established restaurant near the waterfront in a seaport town known for its seafood unable to order enough of a popular ingredient in its cuisine to serve their customers who arrived fairly early on a summer Friday night? I can certainly understand that things run out, however being told this isn’t unusual and that customers “in the know” get preferential treatment was a real turn off, and makes us reluctant to recommend this place to our out of town guests.

Hands down, Brown Sugar by the Sea has the BEST pad Thai I’ve ever tried! Absolutely perfect. The host was a bit off-putting though; When we walked in she barely said hi then just stared at us instead of asking how she could help or how many people. Made us feel awkward right off the bat, but luckily the rest of the staff were extremely attentive and helpful!

Brown Sugar By The Sea is a standout Thai restaurant. The food is fresh and made to order. The staff are friendly, helpful, and very attentive. And the setting near the water in a coastal town is perfect. Thai food is my favorite type of food, and BSBTS is easily the best offering North of Boston. I live 40 min away and make the drive over at least once a month for takeout or occasionally dining in, purely because of how great the food is. Fresh vegetables, delicious sauces and spices, and authentic recipes served with a smile. Literally you can't beat it anywhere in a 20 mile radius. I've eaten at literally every Thai restaurant in the region, and this is the one. It's worth the drive, even if it's not close.

Went in for lunch on a Saturday morning. The service here was outstanding. We were able to discuss menu with staff and after making our order food came out in a timely manner. The Thai basil I ordered was a bit too saucy for my liking that and the taste.we’re different from what I’m used to which is why I gave a 5. We also ordered a salad but they forgot it. Didn’t make a fuss because well we got full from the other items. I would go back to try more menu items.

This restaurant is lovely inside. The food is fantastic and the staff is incredibly friendly. Great location with plenty of parking. I highly recommend Brown Sugar.

I'm not sure what happened. Out of the 4 things we ordered one was not good (the chicken in the tiny rolls were dry) and the other three selections were bland. The drunken noodle was basically noodles with oil. Very little vegetables were in it and it was bland. The place looks amazing and is calm and inviting. The views of the water are nice and the people are friendly. I would just stick with drinks.

Our family tried Brown Sugar by the Sea for the first time Memorial Day Weekend for takeout. We were delighted by the quality and taste of the food. We had the Drunken Noodles and Pad Thai. We also got an appetizer of the Chicken Fresh Rolls and those were delicious as well. I would go back again just got an order of those. We will definitely visit again.

Food was flavorful and came out piping hot! Took a friend here and I got the drunken noodle while she got the pad thai. Nice atmosphere and we sat by the fish tank. Will definitely be back and make this our regular spot whenever we’re in Newburyport.

I didn't want my meal to end it was so good. Had the Brown Sugar Mango Curry with chicken. It was spicy, sweet and so fresh tasting. If I were to have any complaint it would be the curry does not include any rice or noodle with it, but is a separate side order. This does not take away from the high quality and great taste of the meal I had. Would not hesitate to eat there again.

Really enjoyed eating lunch at Brown Sugar by the Sea. Great location, easy parking, delightful atmosphere, and the food was delicious. We had Pad Thai, Stir Fried Tofu with Mushrooms, and Thai Sweetened Tea. Compliments to the chefs--well done!

I ordered the Khao Soi soup to go last night and it could have possibly been the best soup I have ever had. Flavorful and piping hot even when it arrived at my house!

Food was great and service was fantastic. An app to share plus an entree each (also good to share) and your comfortably full. Will definitely return.

The food was great, but you guys have a disgusting bartender (I believe her name is Jane) on your hands. I was eating my food and overheard jane speaking to the hostess with a bit of a rude tone. I didn’t think much of it until I overheard her say something totally out of line. So beyond inappropriate and plain nasty. Jane seems to be in her late 60s and the poor hostess was 18 at the oldest. I’m appalled. I wish I said something but I was honestly at a loss for words. It’s very concerning that a woman who behaves like that towards young girls is allowed on the establishment let alone serving food. I expect something to be done about this because I highly doubt this is the first time that woman has treated coworkers in this way, and she’s creating an unsafe environment for teens.

Great Thai food. The scallion pancakes and basil fried rice are both excellent. They deliver locally, too, but note that the estimates on their website tend to be way off (often much faster).

This place is an absolute gem! The food service and ambiance is as good as it gets. The food is fresh, clean and delicious. The drinks are expertly crafted and the servers (Moi and Bank) are simply the most pleasant and attentive servers I have ever encountered. I moved to Newburyport one year ago and despite having many excellent restaurants this is truly the best in my opinion. I eat there now several times per month.

This is one of our favorite restaurants ever and it's always fantastic. It was our last restaurant we went to before lock down and first one back. We had the Brown Sugar Mango Curry and the Garlic stir fry last night and they were great dishes. Service was friendly and timely. The outside dining option is really pleasant and nice what they've done.

The best Thai I've had since I moved out of Boston. Hands down. Arguably 5he best thai I've ever had. Highly recommend this place!! Oh, and the trader vic mai tai is the best mai tai I've ever had.....and that's saying something:)

We tried this restaurant because I had a Nift gift card and was definitely not disappointed. Food was excellent tasting and staff were very friendly. I should have asked to have hotter water for my tea but it wasn't too bad at the temperature it was at when we got it. They also had someone playing piano after 6:00 pm so that was nice. I'd definitely recommend it if you like Thai food and a pleasant atmosphere. We got some pricey dishes but I think it was worth the cost.

Some of the best Thai food I’ve ever had. The appetizer platter, country style pad thai and beef pad si yew were all phenomenal. Highly recommend!

We so enjoyed our dinner there Friday night, we returned for dinner Sunday evening. Friendly, welcoming, helpful staff served us with a sense of care and joy. We tried the curries seafood and duck, green curry. All tasty and well prepared, veggies al dente and delicious. Had Pad Thai Sunday and it was richer with a greater complexity of flavor than any previous Pad Thai I have enjoyed. We'll go back again when we visit Newburyport.

The best Thai food I have ever had! Everything about Brown Sugar by the Sea is perfect!