Friendly staff ,and lot bags shoes clothes half price

Good customer service

A certain member of Staff was great at this place the girl who served us had so much patience, as my Mrs is so so fussy 😁 & then our kids were screaming too, thanks we will be back...

Very friendly happy staff always go the extra mile to help you get the item you want. For a luxury gift it is the first place to look in

I will never set foot in here again. It was like the scene in pretty woman where they look down their nose at her. I went in and asked for a price and was casually told that it was expensive and she was very rude and unhelpful.

Bought my smart watch from here and as I’m not very technical I’ve had to visit a couple of times to ask for help but with the help of Michael it’s up and running great . He’s one of the most friendly helpful staff in any store I’ve ever came across such a pleasure to deal with and a credit to your store . Thankyou Michael 😀

The service was very good this branch. I always love to go here when I want a new bag. Fantastic.

My tracker stopped working and it was exchanged under warranty. The staff were amazing.

Got a good buy with a handbag. Very pleased

Really helpful staff

I absolutely loved this store, so spacious and looked amazing. My girlfriend and I were greeted at the door, after browsing was kindly informed there was a second floor with more items downstairs. A special mention to Louise who was very helpful and kind to us, she provided excellent customer service and kindly got a new unworn item for the item we were purchasing from the back of the shop, she proceeded to take the item upstairs with us to check out with us quickly whilst being very friendly. Would go back to this store for Louise’ excellent customer service alone :)

The best MK shop in the UK ! Great variety and warm costumer service! Highly recommend!

Today I first time visited Michael Kors store in Newcastle. I planned this trip to Newcastle as it was one of nearest Michael stores near me. I knew what I wanted to purchase as in website the sizes of my preferred items were not available. The Michael Kors staff members were very friendly and so helpful, I am very pleased they took the last one real leather studded jacket from the mannequin for me :))) as it was not available anywhere else. Customer service is handsome, it was my first time in Newcastle Michael Kors store but not the last. THANK YOU TO ALL staff members, for your friendly attitudes and A+++ Class service xx Kind regards, Marta

Extremely satisfied with our shopping experience. Julia was tremendously helpful and patient in assisting us.