1/5 Niraaz T. 3 years ago on Google
Normally
I
wouldn't
bother
but
I
just
wanted
to
highlight
the
unprofessional
behaviour
of
your
security
and
on
site
staff
on
Friday
14/05/2021.
We
entered
your
venue,
at
6.30pm
and
were
advised
that
we
will
have
to
re
enter
at
7pm
for
legal
reasons
to
have
our
IDs
scanned
in,
which
is
understandable.
However
what
is
not
is
waiting
for
us
to
order
our
beverages
and
meals
and
then
asking
us
to
leave,
wait
in
line
outside
then
asking
us
to
pay
in
CASH
ONLY
to
be
allowed
back
in
to
finish
everything
we
have
just
ordered
otherwise
it
will
all
be
forfeited.
When
asking
your
staff
on
duty
why
we
weren't
advised
of
this
when
we
entered
and
then
ordered,
their
response
was
simply
"sorry,
I
just
forgot".
I
don't
think
this
is
acceptable
from
a
venue
and
it's
staff,
specially
when
a
group
of
patrons
(>12)
are
coming
to
enjoy
their
night.
This
has
left
a
very
unpleasant
and
obviously
negative
experience
of
your
otherwise
very
enjoyable
night.