Coles Charlestown image

Coles Charlestown

Supermarket

😠 Staff very obviously make assumptions about people and then follow and harass people which makes them feel uncomfortable and inevitably leave the store


Address

Pearson St, Charlestown NSW 2290, Australia

Website

www.coles.com.au

Contact

+61 2 4942 0100

Rating on Google Maps

4.00 (449 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 am to 10 pm
  • Thursday: 7 am to 10 pm
  • Friday: 7 am to 10 pm
  • Saturday: 7 am to 10 pm
  • Sunday: 7 am to 9 pm
  • Monday: 7 am to 10 pm
  • Tuesday: 7 am to 10 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ciel M. 8 months ago on Google • 4 reviews
    Staff very obviously make assumptions about people and then follow and harass people which makes them feel uncomfortable and inevitably leave the store
    3 people found this review helpful 👍

  • 5/5 Aimee Lee S. 10 months ago on Google • 173 reviews
    Come here on Thursday 20th July 2023 at about 1:55pm after having the most discusting and unprofessional customer service at Woolworths in this shopping centre 5 minutes earlier and got wonderful customer service from the beautiful young girl on the service desk who sold us what we were needing at least these team members are polite and friendly and don’t have staff members who are on a power trip and letting their promotions go to their heads , Thank you to this young girl for her wonderful work and we definitely will be back again , Highly recommended. 🩷 Aimee Stromeier
    1 person found this review helpful 👍

  • 5/5 Sue G. 7 months ago on Google • 216 reviews
    Coles a favourite shop for that quick shop and helpful staff I was just visiting but pleasant time had

  • 2/5 Daniel B. 5 months ago on Google • 5 reviews
    Every time I use the self checkouts I get treated like a potential thief, despite coming here multiple times a week. Be great if staff didn’t jump to assumptions about people
    1 person found this review helpful 👍

  • 1/5 ashwin n. 6 months ago on Google • 4 reviews
    Staff are rude, make assumptions about people, handling food inappropriately and unhygienic, worst experience ever.
    1 person found this review helpful 👍

  • 4/5 Richard W. 1 year ago on Google • 101 reviews
    Big selection of household groceries, only 1 thing I don't like the isle setup it's long and if you don't know your way around you can go up and down if you don't know where the products are,I believe it would be better if half way along each isle separate openings would be helpful does anyone else reading this agree with this

  • 5/5 Steven J. 4 months ago on Google • 71 reviews
    Best Bread rolls I've ever eaten...

  • 5/5 John F. 1 year ago on Google • 64 reviews
    Last Sunday we had a family get together and ordered a box of wraps from the deli. Rebecca's wraps were ravishing - flavoursome, nourishing and well priced. Thoroughly recommend them

  • 4/5 Adam D. 9 months ago on Google • 28 reviews
    Clean an not a hassle to get your shopping done.

  • 1/5 Basil P. 6 months ago on Google • 6 reviews
    Visited the Coles at Charlestown on Sunday 12th November and was forced by an employee to use the self checkouts. It was around 7pm and the employee was quite rude with the interaction, so you can check the cameras. I don’t believe Coles should force customers to use the self checkouts. Will not visit the store again.


Call +61 2 4942 0100 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery


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