This was my first appointment since lockdown and my hair really needed Sandy's magic touch after 3 months of neglect. I came out looking like a different person and love the new colour and style. Going into a salon now that things are so different was a bit scary if I'm honest, but Sandy's scrupulous attention to detail and very high standards of hygiene were incredibly reassuring even if she did look a bit like a spacewoman! She's thought of everything and has gone to a great deal of trouble to make sure that staff and clients are safe and well-looked after. Thanks!!

The best salon I’ve ever been to in a very long time - as a spur of the moment decision to get my hair cut this morning, I called a few places and Maxine was kind enough to accommodate me on the same day. The service I receive was truly excellent, Maxine educated me about my hair, and the before and after transformation of my hair was phenomenal. Not only is she a senior stylist, but she’s also a truly kind person and going into her salon was a really lovely experience. I would highly recommend Maxine’s salon and hope to come back very soon!

I was given a very personalised experience. I have several illness that can cause contraindications to some procedures. The attention to detail was astounding. Nothing was too much trouble, everything was discussed and explained. I now have eyebrows and eyelashes that can be seen, a new hairstyle and cannot wait to go back for my colour. Thank you Sandy.

This was my first experience with waxing and to say I was nervous was an understatement. Sandy made me feel comfortable with such an intimate situation and I felt prepared for those strips to come off. It stings as you'd expect but it is seconds and it gets easier after the first strip. She even fixed the dreadful acrylics that were ruining my nails and bought them back down to my natural nail. They're much better than they were! Very grateful. If you are a worried first timer like me, you're in good hands.

I love this salon and have been Sandy's customer for many years now. The individual care and professionalism are outstanding. I can always count on Sandy's professional advice and am sure to receive the right treatments, colours and cuts for my hair - I have not been able to find such marvellous service anywhere else. The conditioning and splitender treatments work wonders and the safety measures in times of Covid are superb. Could not recommend fabulous Sandy and her exceptional salon enough!

To say that I feel that I have been robbed is an understatement, and using my size as an excuse to charge more is very rude and unprofessional. Was initially quoted £90 but had to pay £40 deposit which I accepted. During the waxing I must admit I was treated well considering the nature of the waxing, but was told it may be a good idea to have bit of hair on my abdomen waxed, and a bit of extra hair in my intimate area waxed, which I was advised would cost a little bit more. Judging by the prices on her price list I was OK with this (although thought the Hollywood should deal with front and back). When it came to paying I was told we would have to pay an extra £120 on top of the £40 deposit I paid. I didn't say anything at the time as didn't want to create a scene in front of my dad and husband and was in a state of shock. My husband has since questioned the costs as down south for what I had done the prices are a lot cheaper (regardless of a person's size _ I am an 18),. My husband was told that we had agreed to extra works prior, and also she said that because I was a bigger lady it was more difficult to get in to areas and was a big job. I did agree prior to the extra work (which was not a lot) not realising the charge would be an extra £120 more for literally a couple of extra wax strips, and using my size as an excuse to charge more is very crafty/snakey.I followed all the instructions that she gave to make her job easier, so my size should not have come in to it. To add insult to injury I still have quite a few hairs that were missed. The price guide on her website is also out of date so I will be seeking advise as I'm sure she has not complied with trading standards regulations. I'm so upset, I feel like I have not got my monies worth, and I have been robbed and insulted. I will make sure that all I know in Stoke On Trent know about this place.

Loving my amazing nails💅 I'd never tried nail extensions before and these are amazing and feel so natural!🌼🌸 Thank you so much for my fantastic nails. They look amazing and feel completely natural. 💅💖 I had a fantastic haircut and colour yesterday with Sandy. Loving my new Henna eyebrows - amazing colour but still look natural 💖💇 Another fabulous hair cut and colour! Many thanks to Sandy for an amazing appointment today.💖💇 I had a fantastic session yesterday, Sandy has given me an amazing cut and colour. My hair looks so much healthier and I feel so much happier and confident. Thank you Sandy 💖

I have been a client of Sandy and Claire for 4 or so months. Originally met Sandy at my own work place (I work in Motor Trade and Sandy was buying a car), got chatty and she is since helping me upkeep my rather radical hair style ;) My hair was in not the best state but is being well looked after now. To say the 'customer service is first class' would be a little weird since the place feels like a friends house with the friend doing your hair... It is first class, without question, but you know what I mean. Its a Beauty Salon so you can have plenty of stuff done. Equipment and products are brilliant, everyone are knowledgeable, skilled and they care. Well worth the time (and they will give you whatever amount of time required) and ££. No, seriously, it is!

Sandy did an absolutely fantastic job on my hair! The before and after is incredible! I had an amazing experience in her salon, she made me feel super welcome and comfortable with every step of the process and it was clear that she genuinely cared. She gave loads of helpful tips and advice too on how to maintain and look after my hair. She’s a perfectionist at her work and I couldn’t recommend anyone more!

I have had an absolutely brilliant colour cut and blow dry today from Sandy. I went from lank and grey to a stunning blonde/platinum. She's a perfectionist and it's shows. I couldn't recommend her more!!