Extremely disappointed in this establishment. We had reserved their event space months in advance for a surprise 40th anniversary party and less than a week before the event we're told that they won't be able to honor our agreement. It's now 2 days before the party and I'm scrambling to find an alternative venue. Their customer service has been pathetic as they've been leaving us hanging and not answering our emails or phone calls as we were trying to figure this all out. This kind of treatment is absolutely unacceptable and I would recommend to anyone that they steer clear of this poorly managed business.

If you are serious about fitness this isn't the spot for you. Very small workout area with limited equipment and grown men taking photos of themselves in the mirrors. What kind of a fitness club serves beer?

A fantastic private fitness, racquet and social club. For those interested in fitness, there is - a dedicated large cardio room with dozens of brand-new stations, - a large free weight room where I never wait for equipment, - a large machine weight room, - a large fitness studio, - a large, dedicated yoga studio, - a spin studio, - a ping pong room, - 2 golf simulators, - 5 single squash courts and a doubles squash court, - 12 brand new dedicated pickleball courts (6 inside, 6 outside), and - 7 brand new tennis courts (5 indoor, 2 outdoor) The change rooms are spacious, with saunas, steam rooms, whirlpools and showers. There is also a full-service restaurant and bar with top-notch live music and events, a large pro shop, and it also has in-house physio, massage and chiropractic care.

My daughter works as a food server at this Waterloo location. Menu is not extensive. I had the Greystone burger. It was very good 😋. My younger daughter had the Caesar salad . She found it to have too much parmesean cheese hee liking. (She has very specific taste buds).

Outstanding facility for racquet sports enthusiasts. From the well-maintained courts to the high-caliber coaching staff, Greystone Racquet Club delivers an unparalleled experience. Whether you're a novice or a seasoned player, the environment is welcoming and conducive to skill development. the weight room is perfect. The clubhouse amenities add an extra layer of comfort to your visit. Highly recommended for anyone seeking community and fitness

If you're into racquet sports this is the place to be in KW! Amazing Squash, Pickleball and Tennis facilities. Great vibe and social scene for adults. Lots of fun events year-round. Restaurant inside and patio in the back. Join if you can.

Very nice gym with well-maintained tennis, pickleball, and squash courts. An excellent option for anyone in the area who plays racquet sports.

I've played tennis here as a guest several times, so I can only comment on the indoor tennis courts, not the other facilities nor club policies. The tennis setup is nearly ideal. Courts have a fresh surface and are kept quite clean. There's netting around each court to keep balls in, and you don't have to walk through other courts to get to yours. Lighting is bright but never in your eyes. The ceiling is high enough for any reasonable lob. Temperature is comfortable and there are large air-circulating fans. If you're on the court next to the pickleball you might be bothered by that noise, but probably not on any of the other courts.

I am a member at Greystone, and my retirement time allows me to go to group exercise classes, perform weight resistance exercises, recumbent cycling, spin classes and pickleball. It is a lifestyle club that also has squash (singles and doubles), tennis, table tennis, and a bistro with lovely food and drink. After my exercising or pickleball is finished, a steam room or sauna awaits in the change room to allow me to wind down and stretch. It is a wonderful place for my physical and mental health.