What can I say what an amazing place to dine the staff there is nice as hell! I’ve been to a few burger factories but this one is most definitely the best one. The burgers were loaded with toppings and you could taste all the flavours. Definitely coming back here again. 10/10 on food and service!

A brand new neighborhood specialist burger joint offering above average, quality products. Located in a busy strip plaza at the corner of Leslie and Major Mac., this new neighborhood gem is the result of an East to West transformation……..morphing from a previous Chinese wok-hay private kitchen to a now, Gourmet Western Artisan Burger Joint. Using 100% Angus Sirloin and Chuck for their 5 oz burger patty, the ‘ first-bite’ impression of my ‘' Double Cheese Burger with 'Beef Bacon' '‘ was….Man! The beef patty actually tasted like BEEF…..with a mild component of welcoming gaminess. Generous in size and condiments, the burger with well charred but not overly cooked patties that still retain decent juiciness, is a commendable well made product. Price point was a touch on the steep side but then, with inflation nowadays, one expects to pay even double digit pricing for a humble Double Big Mac with Cheese!.....so, as long as the product is enjoyable and good ... .No complaining!! Owner and staff were extremely friendly and accommodating with reasonable substitution!

the food here was super dupper good Burgers were on point - seriously tasty. And don't get me started on the funnel cake – pure perfection! The place has a very friendly atmosphere and the staff was super friendly . Definitely hit it up if you want good food and a great time.

The food was absolutely incredible, the juiciest burger I’ve tried. The environment was very welcoming and clean. The staff were polite, I’ll definitely be coming back. Look at this picture and tell me your mouth isn’t watering! 100% recomend!

Top tier quality, top notch and timely service, with a personal and friendly touch! Burgers are mouthwatering, whether it's the Juicy Lucy on fire (personal favorite) or the Nashville chicken burger, all their items are fresh and packing flavor with every bite. My go to place for lunch or weekend family dine ins, highly recommended!

Love the food and staff was so polite and sweet. Thank you. Me and my kids loved the food. The crispy chicken burger, was soooo good. Very crispy. Kids loved it as well.

The gentleman in the front was an absolute gem. Very patient and amazing customer service. Everything was super clean and new. The burgers were very good as well but I liked the milkshake I got the most. Absolutely delicious, can't wait to go back.

I decided to come by for a Friday night dinner with my brother after seeing Burger Factory on our last visit to this plaza. The location is modern, clean, and spacious, with several tables and booths to sit at. Parking is plentiful given the supermarket and numerous food spots in the complex. Matthew (another one!) was friendly and guided us through the menu as it was our first time at this spot, saying that the most popular orders were the Juicy Lucy, Cheeseburger, and the Utility Steak items. They also had a November special in which you get one free cheeseburger upon purchase of a cheeseburger combo. My brother decided on the cheeseburger combo while I got the Juicy Lucy combo, both with fries. The burgers here are all 5oz for a regular, which is nice to see as most spots I've seen are 4 oz for their standard burgers. We grabbed two canned drinks, sat down while our orders were kindly brought to us. The burgers were loaded and were made fresh - from the sesame bun, to the crunch of the onions, to the juicy patty. This was a wonderful burger with all the staples. The stuffed cheese of the Juicy Lucy was only towards the middle of the patty, so next time I might opt for the Cheesy Lucy instead for even more goodness. The fries were crispy as well, and did not include any ends. A special shoutout to Matthew as he checked up on us to make sure we were stocked up on condiments and that the orders were good. We even received some ice cream and due to the recent grand opening, a coupon for our next visit - which we will for sure be taking advantage of. Glad to have another burger spot to visit nearby!

The moment I walked in I was greeted by a kind man with a enthusiastic smile. I think his name was Michael. I asked him what to get since it was my first time at this location and he recommended the cheese burger with extra beef bacon. So I opted for his recommendation. The food arrived very quickly and to my surprise exceeded my expectations. The meat was tender, juicy and the beef bacon added a extra crispy texture to the entire burger. It was one of the best burgers I have ever eaten ( I have been to a lot of burger spots ) . If you’re ever in the area and need a good burger spot to stop by this place is where it’s at . Thanks Michael for the excellent service and amazing recommendation!

Came to this place expecting it to be more a restaurant type. It really looked more like fast food instead, was a little disappointed but gave it a try. The food turned out to be amazing! Nice juicy patties that tasted like home grilled! Sweet potato fries was good and best chicken fingers that looked and tasted like real chicken, not frozen stuff! Will definitely be back. Oh, and service was very good too!