1/5 Elise L. 11 months ago on Google
The
WORST
hotel
experience
I’ve
ever
had.
We
had
a
list
of
issues
during
our
stay;
dirty
room,
lumpy
and
springy
bed,
stained
sheets
and
towels.
Reception
staff
was
rude
and
unhelpful
with
the
exception
of
one
guy.
The
electricity
blew
up
our
straighteners
while
we
were
getting
ready
to
attend
a
wedding.
We
were
left
with
no
electricity
in
the
room
with
no
help
of
the
staff,
having
to
sort
out
a
different
place
to
get
ready
ourselves.
Maintenance
was
not
sent
to
our
room,
neither
did
the
staff
even
bother
to
come
up
to
check
what
had
happened.
All
we
got
was
an
eye
roll
and
that
was
that.
We
spend
our
whole
second
night
and
day
without
working
plugs
in
our
room
and
we’re
urged
by
the
one
decent
staff
member
to
return
in
the
morning
to
sort
out
some
form
of
compensation.
The
compensation
was
agreed
to,
but
once
we
actually
returned
with
our
card
we
were
suddenly
told
that
we
would
not
be
refunded
because
WE
USED
THE
STRAIGHTENERS
WHILE
IT
HAPPENED.
I
really
struggle
to
understand
how
it
would
be
our
fault
the
electricity
went
by
us
using
very
basic
hairstyling
tools.
Horrible
horrible
service,
the
room
was
filthy
and
faulty,
the
hotel
stinks
and
if
you
do
stay
please
do
be
aware
that
you
are
not
actually
supposed
to
use
the
plugs.
Because
they
might
explode
your
items
and
you
will
be
blamed
for
it.
Sincerely
hope
they
will
notice
this
review
because
my
emails
have
gone
unanswered.