I like this place in general. The basketball court with wood floor is well maintained. The front desk is always welcoming and helpful. However, the pool schedule is absolutely not youth friendly. There are only two afternoons per week, both on the weekend, where the pool is open to youth. According to the schedule, one lane is reserved as a youth lap during these time periods. However, every time we were there, all lanes were occupied by adults. There is no sign out there indicating which lane is for the youth lap. My kids never get the chance to use the youth lap successfully with their first try. They kept getting yelled at and kicked out by the life guards for using the wrong lane. They were also told they can't share the lane with an adult. But why allow adults in the youth lap during youth swim time in the first place? Why not put up the youth lap sign? They are also not allowed to use rec lane because they swim laps?! I am giving this review because, for one thing, I don't like the lifeguards throwing their weights around those kids (Not all lifeguards are blameful, some of them did try to help); for another thing, I don't think it is fair for the kids to be treated in this way given that they were the ones who followed the schedule from the beginning.

It has excellent pool. Staffs are extremely friendly. This ymca is much more new and clean than branches. Highly recommend this ymca!!

The pool schedule here is very poorly managed. It changes frequently with no notice, they allocate half to all of the lanes during peak hours to private use, and the lanes that are open are not regulated by swimmer speed (making circle swim effectively impossible). Other Y’s in greater Boston have reservation systems to mitigate these issues, so that hours/availability are fully transparent to members. I wish I still lived near one of them instead of this one. Its only redeeming feature is its location.

A really nice Y with a great pool, nice facilities, and friendly staff. I've been very pleased with my membership here.

So I've been a member for a whole 2 days, so take my review for what you will. The staff is extremely helpful/friendly. Every aspect seems well maintained, they also just re-did the whole basketball court the lady giving us a tour said they did not just sand, but ripped the whole thing up and put in a whole new one. And the main reason I am doing this review so early is to vouch for a clean pool! There was another review that said it was filthy, and I am a swimmer, so that is important to me, so I almost did not sign up. However, at least their large pool is sparkling! I have not been in the small pool yet so I can't speak for that. They also have a strict must wear swim cap policy at all times, so no hairs in there either. So, basically with my vast 2 whole days of knowledge, stop debating... just do it! If the debate is money, the prices are awesome, and/or they offer financial aid! So yeah, see you there!

The West Suburban YMCA is one of the cornerstones of the Newton community. Beautiful facility with state of the art equipment, brilliant staff, two fabulous pools. Every time I have a client moving to Newton, I recommend they join the West Suburban YMCA.

The staff at the Y is amazing and they are very careful about Covid. The camp counselors are well trained and are very concerned about safety in all areas. My son had a wonderful time and I would sign up again in a heartbeat!

Nice staff and decent equipment but absolutely horrendous mask enforcement in the middle of a pandemic. Staff will just let anyone work out with a chinstrap instead of a mask. Truly baffling how this place can be so lax about COVID safety measures. No vaccine requirement either. Work out at your own risk here!

Was a member as a kid.....a long time ago. Moved back to Newton 4-5 years ago and rejoined. Location convenient. They have made updates. Yes - Camp Frank A Day every summer for 2-4 weeks growing up. 2nd facility coming soon Wells Ave (the old BSC Newton).

I enjoy this YMCA! But there has to be something done about the High School Students sitting on their phones while on the equipment! Many people are complaining, but no one's speaking up!

Worst experience of my life with any fitness center. Great disappointment, I use to go there in the 70s n early eighties it was great. Thought I'd go back to have my son learn to swim. I was promised a spot on a three to four month wait-list. Went through the motions followed the rules checked in months,later they forgot about us. We didn't exist. That's my experience in 20222.. very sad

Terrible staff, don’t recommend any of the perosnal trainers, best to use it for basketball and workouts on your own. Highly dissatisfied and very disappointed. Can’t even take my shirt off to flex for the mirror/camera. Very inappropriate behavior from staff.

Great facilities, friendly pool staff

Horrible. I signed up to use pool but i couldn't. Too many people at the same time. Waste of money as well as time.