Been going here just over 6 months great beginner gym plenty of staff on hand if you need anything.

Overall a well equipped gym, especially for the price. Plenty of racks and plates, Concept2 equipment also now fixed and working with ErgData as well. Wish there were spotting arms for the main racks, a belt/harness for sled pulls and maybe a seal row bench (probably not a great return on investment admittedly).

Editing this for anyone interested. Raised my complaint to the email below. They replied basically to say there was nothing they could do. And if i felt that strongly about it, call the police...... shocking! Cancelled because of the staff. First you should never touch anyone without their permission. Then to interupt them mid-set is also dangerous. Then to stop your own training session to interupt someone else is just going out if your way to put someone down. Been to all the puregyms in Belfast and this is the worst. Equipment is mostly in the wrong place or not there. Cleaning facilities are poor. That can be excused for the price but then to get told off by the staff was enough to make me cancel my membership to all gyms. He went out of his way to interupt me mid- set. While he was training someone else. To tell me i was using the equipment wrong. I think its intimidating enough to start a gym. Dealing with staff like this makes it impossible

Good gym, nice layout of equipment.

Overcrowded. For January (most busy month) they made promotion 50% off first month and no contract fee. Too many cardio machines too few benches. Not enough 10kg and 5kgs plates. No weight shelves. Weights are everywhere. Gym staff talk with friends. I seen once someone from staff actually tied up a place. Gym is filled with casuals and instastories, hug machine for 30mins. About 1/3 machines are damaged. No maintenance for months

Visited 3 times for classes this week during working away as my usual gym is in Leeds. Great place and very friendly. Loved the mix of classes and the instructors were all fab! Will be back next time I'm over.

Poor customer service. You can’t even get into the gym with the pin provided and when you try to get any form of help there is none available. In the end I left and joined the Ballysillan gym which had actual people available to help which shouldn’t be such a novel concept

Good range of equipment and great atmosphere

Spacious gym, very clean. Friendly, competent, and very professional Coach/Pt/Staff, ( I loved the group classes, very easy to book & Cancel). A lot of machines to use, well equipped functional area, enough squats box. The people who use this gym are very respectful and focused on their own training. An great environment overall.

Nice atmosphere, clean changing rooms, spacious. The only thing I would say is that the cardio section should have all the cardio machines together, but I guess doing some stairs between machines won't harm anyone.

Friendly and great all round gym👍

Great gyms with lots of equipment and space

Even though I cancelled they still took an extra payment out of my bank account never got it back

Brilliantly equipped gym and a welcoming atmosphere. All in all a lovely place to spend some time. The staff are really friendly and helpful, especially the manager Sean and the PT Sarah. Nothing is too much trouble for them. I would highly recommend this gym to beginners and experienced gym goers alike. Keep up the good work Pure Gym!

I love this gym as there is sufficient space for working out.

Great wee gym for a quick session could have a little more available given the space but great for a short one if your passing by

Gym is always freezing 🥶 Only cold air being pumped out of heating vents . Apart from cold conditions being uncomfortable to train in This is a health and safety issue. Cold muscles can be prone to injury . There is no excuse to have heating turned off Government are helping reduce your energy bills Please turn the heating back on

A fantastic gym and great value for money. Took a while getting used to the new gym layout, but I absolutely love it now.

Needed to change my bank details and didn't know how to go about it. I'm not terribly good with e mails but Juliet made the process very easy. The staff are very friendly and approachable. I would highly recommend this gym.

Good wee gym made massive gains and now have a 6 pack

It has what i need, people keep to themselves, staff are around so if u need them . Would like to see more free weights

very good gym, a lot of good equipment, friendly staff and what is important is a well-kept and clean gym

Recent refurb of the place is great. Staff seem friendly and good atmosphere in the gym.

Recently upgraded - the refurbishment went well and is great looking - some new pieces of kit...

I tried to cancel my membership but the app says I need to email since I have a fixed membership account. So I did 2 days before billing date but got a response exactly a day after billing date saying I need to use the members area on ‘your profile’. I explained that I already did this and was then asked for account details which I already provided in my first email with the cancellation request. Upon providing the same again and asking for a refund for the amount billed after my cancellation request - I was told they cannot refund since i did not ask to cancel 4 days ahead. And then the email also states again the steps on how to cancel membership through app (like I already did not try). Cancelling a membership should not be this difficult. Most importantly, you cannot deny a refund for a month that I will not use the gym for, it’s like you took my money without providing me the service - isn’t that wrong? As a customer who was going to rejoin the gym after a few months I can now say I won’t return to PureGym ever and so will my family. Steve from membership services is the person who handled my case via emails.

Good spot for a workout, clean changing rooms and lockers with free parking 👍

Great gym. Free parking, friendly staff and decent levels of kit. 24 hour opening is a must for me so it’s a no brainer.

I absolutely hated the thoughts of going near a gym because i thought it was full judgemental people and posers. But since joining this gym I've realised not the case at all. The gym is absolutely amazing and the staff are just excellent.

This gym is amazing I've been going here for quite some time and have received plenty of advice and friendly welcomes when I'm there. All the staff have been nothing but professional and friendly towards anyone I know who goes. All of the equipment is great and is everything someone would need out of a gym

Great opening hours, gym is always clean and tidy and there's a good range of equipment. During covid they'd added several cleaning stations to help keep equipment clean.

Gym member for a few years now. Does the job. Showers can be slippery as on a slope and only gets a deep clean through the night. Quite a lot of users so can be quite rank as the day goes on. Not as well maintained as the city centre gyms