The staff here seems like they are mentally handicapped. Waited over 40 minutes for 4 items because half of the food was incorrect or missing. When asking about our before it was handed, they could not even match to the order number. Guy just mumbled and gave up, putting the bag down on the table and walking away to do more pointless mundane tasks. Slowest, worst "fast" food restaurant ever. Shot of the interior after the backlog of screwed up orders. So many people waiting

Ordered 26$ worth of food on the app and arrived at the store when the app said food was done. When we got there we saw a sign saying lobby was closed due to short staff.. Okay, fine, no biggie, I work retail I get it. Pull through drive through and see a sign on the speaker that says “soft shell and hard shell tacos only”. We were then met with rudeness when we tried to speak with the women on the speaker. She said something to the effect of “can you read the sign on the screen!?” A younger gentlemen came over the speaker and had us pull up to the window to try to at least see if there was something that could be done. He told us unfortunately nothing on the order could be made and that we would have to contact support to try to get our money back because it was already cleared through the store’s system. (I would like to recognize this employee for being as helpful as he could be! Didn’t catch a name) I later heard from a friend that they had a sign up yesterday saying only soft shell and hard shell tacos as well. If that’s true, I find it extremely worrisome that they have had next to no product for two days and are still accepting online orders. I can only imagine how much money has been accepted by this location the past maybe 2 days in exchange for probably 0 product received. You would think a manager would be able to contact SOMEONE to turn off online orders or just even close the restaurant if they really have no employees AND no product. EDIT: So I went back today and thought I’d give another chance. Can’t say I was surprised when my whole order was wrong. It’s partially on me for not opening up my bag and laying it out in the restaurant but I decided to give them the benefit of the doubt and took that chance. Ordered 11 items plus 2 drinks (most of which was “boxes”) which I thought was a relatively simple order but when we got home there were 2 missing items and the chips were literal crumbs and the few that we ate tasted like pure chemicals. The biggest issue I had today which is what brings me back here was that this restaurant is substituting meats without telling you as wel. HUGE no-no in my opinion and could really hurt someone if they’re not careful. I ordered chipotle chicken burritos and got home only to find out there is beef inside? Now we not only have to check to see if the packages look right but we actually have to open every single item to confirm it’s what we ordered? Very sad to see Taco Bell continue to allow this poor service so consistently.

First time in Niagara falls. So the girl at the window completely forgot to push our order through so we ended up waiting almost 20 minutes AFTER reaching the window to get handed our food. She didn't hand us our food for another 5 minutes after it was in her hand because she was flirting with the other workers who COMPLETELY messed up all the things on our order because they were too busy flirting back. Never been to a worse taco bell. Never had my order so messed up or waited longer.

Waited in line for 35 minutes with 3 cars in front of me. Cashier had no idea where my food was. After arguing with other staff for 10 minutes he gave me half the wrong order. 5 layer burrito no beans extra beef literally came out extra beans no beef. Gave me someone else's taco also.

Read the reviews - this location is in desperate need of new management, new staff, and a good cleaning. Disappointed to say the least.

This is the worst Taco Bell I’ve ever been to, and I’ve been to them all over the US. I’ve lived near this one for five years and it has literally never improved. Staff turnover is insane, service is horrible, drive thru takes 25+ minutes *no matter what.* Your order will probably be wrong and is almost always missing something, but they will make you drive forward so they can bring it out and you don’t get a chance to complain. They frequently lock their lobby so you can’t go inside if something is wrong, and god forbid they answer their phone. Long story short, it’s worth your drive to go to literally ANY other Taco Bell.

The food looks nothing like it looks in the commercials or even in your fake food stylist google maps photos.

Most of the time the is some sort of issue at this location. This time I ordered 3 items in the mobile app and get to the location to pick up my order and I'm informed they are out of 2 of the 3 items I ordered. Thankfully they substituted the items but if they were out then the options shouldn't have been in the app.

They have to be one of the slowest places in the world. I am in the drive through waiting for service. I wanted to place order and i say hello after waiting about 15 mins. The person says I'm doing something hold on. This is absolutely poor service. This is fast food nothing shouldn't be more important then the customer.

Food isn't bad but the employees late night are pretty trash. Lines take forever even if there's only one other person in line, and even then they screw the order up. And it's one thing to be stoned at work, but being K-ed out (and telling the customer that you are) is a whole other thing. Also why the hell do they close at 10pm now?

Giant sign says dining room open. Here during open hours. All doors locked. Only one person inside, won't open doors. Trying to run whole drive through themselves. Huge lineup. Absolute failure of a restaurant

Not only did they screw up my entire order, but they are also out of mild sauce. At 1pm on a Monday. Sadly, I was already back home before I realized it, and it would cost me more in gas to fix their error. Idiots.

SERVICE, FRESHNESS,AND QUALITY ARE VERY VERY POOR. My experience today had me do this review. I waited 20 minutes in line finally placed my order a Beef Chalupa with no sour cream. SOUNDS SIMPLE Well after my 20 minute wait I get my order I usually check my drive through orders but was on my way to work. As I pull away I open my bag and what do I find?? A CHICKEN CHALUPA LOADED WITH SOUR CREAM. I was so upset I went in I see 2 people taking orders and 5 people making the food. One hand didn't know what the next was doing. They put in a new order Another employee comes back to counter to ask what I ordered again So I said it AGAIN. I get my order after another 10 minute wait. This time I check it and literally a thin drop of beef soggy lettuce . I showed cashier what I got she said there was a scoop of beef in there I told her she had to be kidding there's nothing in there Again they made another. It was just as bad thrown together soggy lettuce and a cold chalupa. This place needs to be on under cover boss. It's a disgrace that for one they can't take orders and they are making 15 an hour. Corporate head quarters needs to know about this I will make sure of it. On top of that this generation has lost all communication and their attitudes are awful.

This is another fast food chain that is hit or miss with their food. Some days it can be great, food is spot on and not messy. Other days not so much, food is greasy, messy, and uneatable. Today was an ok day. Food was good but had to go back because they didn't get the order right.

We came here at 1am on a Saturday. I understand that they were short staffed, but holy cow! We waited in the drive thru for over 30 minutes when there were only 4 cars ahead of us! They were only doing one order at a time and wouldn't greet you at the drive thru mic until they finished the car in front. I'm not sure if it's lack of training or lack of resources, but all around it was a bad experience. They forgot my crunchwrap and sauces... our order was 4 items and they forgot 25% of it, when it wasn't even busy.

A Very Very Rude Manager. No regards for customers whatsoever. Absolutely disgusting service. The manager has absolutely no manners and has zero communication skills, I wonder who and how even he was made a manager, he should be fired immediately. If he hates his job or is angry for some other reasons, he has no right to take that frustration out on customers or talk to customers rudely. I heard him talk rudely to customers before and after us as well. If you don't know how to talk to people, leave the job and save Taco Bell some reputation.

Whoever owns this location should be absolutely appalled! Waited 40 minutes in the drive thru once placing our order with only 3 cars ahead of us. Would have gotten out of line if we could, but you're stuck. Spoke to the poor girl at the window and they are obviously short staffed. When we asked about a manager we were told " this place doesn't even have a GM"!

Place is horrible! Just so everyone knows this place does in fact have rats...not just on the outside but on the inside too. Seen one run right across the floor into the kitchen where the freeze machine sits at. Ever since there was a change in management about 10 or so months ago this place has gone downhill tremendously. Went from a nice place to dine into an into a play pit for rodents. Parking is always filthy same with the trash area (Most of the rats). KBP (Owners) are really a special kind of group, they truly don’t care about you or the atmosphere of this place all they care about is the money you fund them with. Ask some of the employees there yourselves and you’ll see what I mean. 🙂

I was doordashing and had to wait over an hour for my customers meal. There were other dashers, Uber eats and regular customers waiting for their orders to be filled. The drive thru was backed up as well. For staff there was two maybe three people. The first half hour of waiting it was only two workers. One on drive thru and one prepping all orders. The drive thru was being taken care of first. Then they were making orders up for dash customers that were not even there for pick up resulting in cold food sitting over long periods of time. About thirty five minutes into my wait an additional third person came off break or wherever and started to help fill orders. The only reason I waited so long is because I was in constant contact with my customers and it was the last order for my shift. This is the worst dining, customer service, slow food restaurant in Niagara Falls and that is really saying something. If you want to waste your whole day/life eat here. Worst experience ever if I could give a negative star I would.

Literally waited over an hour inside for my order while they gave the drive thru priority... I know that's usually the case, but when you have 15+ people inside waiting for their orders for over 40+ minutes, you should probably prioritize those orders. I cut the staff some slack as their manager walked out on them, but many if them were just standing around while the 15+ customers and myself waited an unacceptable amount of time for our food. Many of us wanted refunds but they flat out refused stating they "didn't know how". After all this waiting, they ended up "losing our order" and were forced to write it down on a piece of paper. Total wait time was over an hour. Like the other reviews said, this place needs a serious overhaul, more staff, and better/quicker service to even warrant going here and giving it the title of "fast food".

My daughter and I visit this Taco Bell often. They are usually swamped! Nevertheless, the staff is always polite and friendly. They have missed a few items on our takeout orders in the past, but even with a short staff (due to covid) and their incredible popularity, these guys do a great job!🌟

Honestly nothing was wrong with the food except for how long it took to get. We ate inside and watched as a manager sat on her tablet while yelling at employees to do orders she fully could be doing instead of standing there doing nothing. I know how a fast food kitchen works and I know there was no purpose to her just standing there. Although we met a fantastic trainee who actually treated me and my friend like humans. This place is in desperate need of new management if this place is actually gonna change. Maybe they'd have food, good service and better reviews from the replacement of management.

One time I decided to come to this Taco Bell location during my lunch break because I had a gift card that was given to me for my birthday. I only get 30 minutes for my lunch break at my work so I figured this place would work because it's fast food, right? WRONG!!! After placing my order, I waited 25 minutes and STILL did not get my food while there were people ahead of me in line who were still waiting for their food. I knew that I wouldn't get my food in time before I had to return back to work let alone have time to eat. So I had to cancel my order and request a refund and left the place empty handed and had to go back to work on an empty stomach. If I had continued to wait for my food, my total wait time would likely be at least 45 minutes and my work would probably write me up for taking an unauthorized extended lunch break. If you work at a job that only allows you 30 minutes for your lunch break, stay far away from this place. You will likely not receive your order in time and have to go back to work hungry. Sit down restaurants literally have wait times shorter than this "fast food" restaurant.

Love taco bell. But this is the worst I ever had. Ordered 2 beef crunch wraps. It was all wrap and a spoonful of meat. Not exaggerating. You pay for the shells and nothing else. 4/5 2222

There has never been a time where this Taco Bell did well. Food is either not available, or served incorrectly. Unfortunately this is the only location in my area. I am guessing that it why it is still in business. As someone who has worked in the food service industry for 17 years, I couldn’t imagine how this store is staying afloat, outside of it being the only option.

Service at this Taco Bell is terrible! They are super slow. It took them 40 mins to process my order and it was not busy, they just prioritized drive thru orders first. The cinnamon twist were old and stale in taste and they barely sprinkled any cinnamon sugar on it. Not sure why, but they don’t turn on the heater so you’ll be dining uncomfortably in a cold temperature room.

I'd like to say that The folks working here are incompetent but I wouldn't want to insult incompetent people the world over. I order from this location via door dash. It took these folks an hour to make a few tacos and microwave some cinna bites, then they handed my order to some random personal and told my dasher the food had already been picked up! They refused to remake the order and did not answer any attempts by door dash or myself to make contact! So now that I waited over an HOUR for my food most other places are closed so find something to eat for dinner is not looking good! So thank you to the down right worst food chain in WNY. I say this because the taco bell that just opened up on North Tonawanda is even worse if you can imagine that?!?

How this place remains in business is beyond me. I think I've left.. 4 Google reviews ever, and mostly because the people were stellar/local business and mentioned the review.. This place somehow never surprises me with how much worse they can be the next time I'm STUPID ENOUGH to think I want Taco Bell. Seriously, how can it take 45 minutes to wait for an order that was placed online ahead of time? They said it would be 1-2 minutes cause they were waiting on ground beef. 45 minutes later, I'm still waiting for my 'fast food.' Like.. were y'all waiting for the cow to mature before it was butchered and ground into beef? Ridiculous.

Terrible service. Went in there with vegetarians. The electronic menu system is not user friendly for vegetarians. Hell when in NYC tried using the app to turn my Chalupas to vegetarian and was told it’s easier to just go thru drive through. Anyways back to this location, food was taking some while to come out and so someone from our party of 5 went to ask status and to ensure their order is vegetarian. The “lady” taking drive thru orders started huffing and puffing about the order and then refused to offer a refund. Started yelling at the person in my party and blaming them for an incorrect order to other patrons. When asked for a refund, the lady that that offered a discount would not give her name and mentioned to call corporate to get the refund. Franchisee should be ashamed of the level of customer service at this location. Terrible customer service.

I understand short staff. I also work retail but if you dont have stuff that can be ready when its supposed to you let people know. A "hey were running really behind and its going to be 30 minutes would you like to wait or cancel the order" would be a lot better than oh yea were just waiting on this thing it will be just a few minutes then having people wait over 30 minutes with no option. Id rather have the option to cancel and spend that time going somewhere else then just sitting there not knowing how long it will actually be.

I originally thought my bad experience here was a one-off situation. Seeing all the reviews, it's clearly not. Apparently, the owner of this page is replying to all the reviews with template responses as it was done for me. So, I'll update this review with this para and let you know I don't really care about this Taco bell because I was a tourist. If you have seen all the reviews, then you know something is wrong with this place so work from there. Original review: There was a huge rush at the drive thru and we waited almost 30mins to get our food. To make matters worse, we were in a rush and after we had paid, we were told to turn the corner and wait. Never before has a Taco bell made me wait this long but it could have just been bad luck. I did see a lot of people waiting inside. No complaints about the food as I had a good chicken quesadilla. It might have been not as warm as I would have liked but I was happy all the same. Edit: I realize that while this was fine for me, this was a regular offense for many customers.

Lately, it seems like they are out of a lot of items. The staff is usually nice and apologetic about it. I think the solution is we need another Taco Bell, somewhere between this one and downtown NF. This one is probably out of stuff because it's ALWAYS getting traffic from locals and tourists. I don't think stores and restaurants here take accountability for the tourists we get from Canada and other States...

Food was good. Manager named Shakira on the other hand is awful. There was no one in Taco Bell apart from my husband and I, and the way she was talking to the employees was degrading and disgusting. In front of customers she was shouting across the seating area and telling people to ‘do your job!’ And also telling another employee that if she takes any sick leave off then she will not get paid, because she is convinced it is fake sick time. This is NOT a environment to be in as customers of employees. In addition to that she was sitting clicking buttons and on her phone and laptop and was just being terrible. A colleague also told her ‘I don’t like your attitude’. Good for him.

I enjoy the taco bell menu, the ordering kiosks actually help the service here.

The employees are so lazy they close the dining room early. I was in there at 4:34pm and the employees were complaining about closing the dining room already. The past several days the drive thru has been so busy can't even drive through the parking lot because of cars in line waiting.

The most dirty and disgusting Taco Bell I have ever seen. The drive thru window was broken and the coffee machine was not working. I ordered 15 min ahead on the app and when I arrived, they told us our order couldn’t be completed because of the coffee machine. They refused to give us a refund and said we had to call corporate. They hadn’t even started making our food and after waiting another 10 minutes our food still hadn’t come out so we left. The app says our order is still being made 35 min later. Maybe it will be done sometime in the spring. 0/10

Every time I come here it's something new. About a month ago they were out of lettuce, tomatoes, sour cream, beef, certain taco shells among other things and never said anything about it until after I got my order. Two days ago I ordered online for pickup at 12:15pm. I ended up waiting until 12:45 in the lobby. I was on my lunch break and I ended up taking 50 minutes on my 30 minute break. Nobody cared. Won't be coming back here and I'm sure that's what the employees want. They only cared about the Drive-Thru (which literally never happens otherwise I'd order through there) and the people who ordered in the lobby. To the employees: Good luck in life. Seriously. It's only going to get harder.

Horrible location bc I had to yell twice to the staff for my cups for fountain drinks! *Crickets* It's like they didn't understand the words coming out of my mouth. Employee placed the bag of food on the counter. Nothing labeled so I had to guess. I paid over $53 for multiple orders and the staff didn't fully comprehend the task. And I was given something I didn't even order. No customer service skills what so ever. No one even speaks to you or addresses the fact you're standing there at the counter. They staff was focused on the drive thru.

The line up was crazy I waited for my order like no lie 25 minutes then when I do get everything was wrong I paid for my food and I didn’t get what I ordered! Like if you don’t know what your doing then doing work there taking orders work in the back.

Breakfast burritos at other taco Bell are bigger.. this place makes them so tiny that it's not worth the cost.. go to other taco Bell cause this place will cheat you on the size of the food.

Revision: I work as a door Dasher now, and my 1st pickup of the night took me an hour here! The second, 37 minutes & that was at 1:15am! I will, from now on, try to avoid any orders from this place, unless it's a slow night! Sorry, But obviously my 1st review I forgotten about, was spot on! Took forever to order, after we finish got to the order window! Took forever to get to the pick up window! We waited in line for over 25 minutes, for fast food?! My burrito supreme was cold 🥶 ! We also ordered the snack box, and half of those were cold, and we didn't have any cheese or sour cream on any of them, except for the last bite or two! The cashier at drive thru window seemed scattered, confused and overwhelmed. He admitted that it's hard and confusing to keep going back and forth with regular orders & door dash orders. The service was just so slow, the whole crew seemed scattered and the food was disappointing and cold.... We won't be going back for a while! 😓

I placed an online pick up order to spare me the LONG drive thru line. I waited the time the app told me and went to pick it up. When I went inside I was not greeted or asked if I could be helped. I stood there for about 10 minutes before another gentleman arrived at the counter. He also was not greeted. After another 5 minutes I asked if he was helped. It was only after this conversation were we actually greeted or helped. I waited a half hour in total for this mess.

The manager leane is a sweet heart the staff are hard workers. Unfortunately the customers get nasty with them no matter how hard they work to please everyone. If you treat them with kindness you will receive excellent service if you treat them poorly they still make a strong effort to fix any and all mistakes

I always look forward to eating at Taco Bell in the US, mainly because they offer so many options that you just don't get in Canada. Especially for those who are vegetarian and vegan! This location in particular was super clean, and the staff were knowledgeable and helpful when I asked the differences between some of the burritos. I ordered the 7 layer burrito and added shredded chicken, which hit the spot just right! I also shared the Vegetarian Cantina Bowl, which was delicious! - they have this amazing green cream-based sauce which just makes the dish. I also tried the Nacho Fries, and they were great, a perfect add-on to my meal.

Store was dirty and needed a good sweeping. They got my order wrong and they forgot to put my cheesy roll up in my order. Also I ordered a 5 layer burrito with no beans and the burrito had heavy beans. I also was shocked how small the portions were. Never going to taco bell again.

Typical taco bell. The staff here does great job. This is the spot for a quick bite of something that probably isn't good for you. It sure will fill your belly, for a good price.

I don't usually leave such nasty reviews. I understand that things happen, & I am usually very understanding. I ordered through Door Dash about a month ago, & I received someone else's order. I was polite & understanding. Tonight, I was craving a Taco Bell cheesy bean & rice burrito. I again, received someone else's food, which was not at the fault of Door dash btw. I spoke with an agent through DD, & they reordered the items, & sent a confirmation to Taco Bell. It was an hour before the DD driver called me & said he spoke with an employee at TB, & was told that it was already picked up. I informed him that the wrong order was given to other DD driver, & that the order was resent. He said he would talk with them for me. 10 minutes later, I received a cancellation for my order because of Taco Bell. So, instead of fixing the mistake, they decide to just forget it? Nice.

food was okay. Mexican pizza, taco, and crunch wrap were made with uneven filling. It's no big deal for me, but it would be great if that's done properly. I could ask to re-do but didn't want to waste the food either. The fountain soda machine was not filled with all flavor, mango tea, and mountain dew, but it was out of flavor. Gatorade was too sweet. I'm not sure if they add flavor in the appropriate portion.

Overall good experience. The staff went above and beyond as they were out of fries and were having to give lists of alternates to each guest. They were patient and got the substitutes right for both of us. Food was not as hot as I would have liked but otherwise great.

A drive thru line so long, I'm surprised a parade permit wasn't required. Half of the restaurant's staff outside on a smoke break. A packed lobby, likely exceeding the maximum seating capacity. These should have been the the only indicators needed to abandon any plans of enjoying a Taco Bell meal yesterday afternoon. Regardless, my wife and I proceeded to enter the drive thru queue, and we settled in our distant spot behind a Ford GT that had likely been sitting there since the morning shift. We continued to wait- even making eye contact with some of the idle workers outside. Unfortunately, the blundering representatives of your brand seemed content with the lunch break they all took simultaneousy, so our desperate gazes were only responded to with blank stares of inattentiveness and oblivion. After approximately 15 minutes had passed without a single vehicle advancing in the line, panic had begun to set in. However, with a stroke of good fortune, we saw the car behind us back out of the lot- allowing us to escape the drive thru trap, as well. We were still determined, so we decided to dine in. As we observed from the parking lot, the restaurant lobby was packed with people, uncomfortably exchanging glances with each other as they awkwardly waited for their order. We could even see the face of the current drive-thru customer through the kitchen, anxiously peering in after clearly being abandoned at the window. Lack of efficiency was an evident issue here. We placed our order on the kiosk, and found a seat to camp out at as we began our expected long wait. This provided an ample opportunity to observe the elite workforce you've elected to employ. This includes the multiple workers seen wearing a mask under their nose and/or chin. I'm not debating the value of wearing facemasks here. However, the employees volunteering to wear them obviously do believe in their effectiveness- and then made the conscious decision to disregard the well-being of everyone else around them. Apparently, these are the types of people we trust to provide a safe dining experience- those with no concern for public safety. The representative announcing the current orders was not the best kitchen spokesperson, considering her soft and barely audible whispers needed to be supplemented by a random customer (in the lobby) shouting the orders for her. Although this was very bizarre, I recommend that particular bystander be hired immediately, considering she out-performed the actual employees. Fourteen minutes after placing our order (verified by the timestamp on the receipt text), we were finally called. We, of course, had to ask again for the drink and sauce we ordered, since all we were handed was a bag of food (as if we didn't choose "dine in"). My chicken quesadilla was one solid, un-cut, crumpled pile of detritus on the bottom of the bag. I was fairly famished at this point, so I attempted to tear it apart by hand and just eat it anyways. Fifteen napkins and a few third degree burns later, it became even more obvious- this store does not value the welfare of its patrons in the slightest. As I recovered from the chicken quesadilla stew I apparently ordered, we saw the same Ford GT we were originally behind- finally escaping the agonizing confinements of the laggard and sluggardly drive-thru. It's a wonder how the driver withstood the ordeal without running out of gas, or dying from old age. My wife ordered two chalupas, but with beef rather than chicken. When she opened her meal, she discovered both chalupas contained beef AND chicken. They might as well have been hotdogs. We went to exchange the two items for what was actually ordered, and they only presented one replacement chalupa. After correcting this situation, the cashier tried to fluff the deal by commenting "these replacements are free of charge". Well, thank you so much. Unfortunately, Google only allows so many words in a review. So, in closing- one star.

My family and I ordered using the drive through. We received the food we ordered all but one mistake of a burrito which was to be vegan, was not. Other than that, the woman working drive through was pleasant.

The food was absolutely disgusting. Most of the tacos were soggy and falling apart through the wrapper and exposed. How do you actually put food in the bag like that and serve it to people? Surely a food safety violation.

Worst absolutely the worst! I have never had such poor service! An I had to use my daughters epiPen on her because when I TRUSTED they remade the mess up a did not and just scrapped the food off and refilled , caused my daughter an allergic reaction ! There is just so so much I can say to what they did on this order but what happened to my daughter is not forgivable ! I am truly glad my daughter had her pen on her an it wasn’t worse than it was ! I wish I could give negative stars because I would !

Don't order heare on doordash or uber eats. They make drivers wait 30 minutes and will help everyone in the restaurant and in the drive thru first. I've even ordered here to pick up myself.. will be 40 mins to hey food. Avoid if you can. Mighty Taco is 10x better and food is always ready during pickup time.

I walked in to this Taco Bell at about seven-thirty first thing that was asked of me as how I got in the door is unlocked I was able to walk in. And then a lady came and took my order I asked for cinnamon twists and they said they didn't have any. Then they put my burritos together very sloppy and they are cold and and I am walking from a motel to them so I asked for a cup carrier we don't have any she says. I strongly suggest that nobody goes there and they are very very disrespectful.

Absolutely atrocious experience. They told us to pull around the front so they can keep up with their takt times. Instead, they tell everybody to pull up. It's a drive thru not a pickup parking lot. The food we eventually received appeared like it's been under a heat lamp for several hours, the soda tasted disgusting like the ice maker has never been cleaned. If your looking for fresh fast food delivered in a timely fashion, DO NOT COME HERE.

We were starving and we went there to our always go to place in Florida. But we got burnt food and we had to sleep on an empty stomach