Thanks to Franco I was able to set up my postpaid plan. He was very helpful and provided the best possible service I could imagine. Thank you! Would definitely recommend to visit Koodo Chinatown.

Franco was really helpful in setting up my sim. He is patient and really gives his best to resolve any issues you might have with regards to installation, setup and other queries. I would want to recommend him to everyone who opts for public mobile.

Franco was extremely helpful setting up my phone plan. He was very knowledgeable and informative. Franco went above and beyond to help me out. If you are in the area looking for new phone plans, reach out to Franco!

Franco who is representative of Telus has an excellent skills in communication and giving high level of service with his kindness. I appreciate his endeavour and whole recommendations.

Come here!! talk to Franco. He is really good guy.

The representatives at the Chinatown location are all professional, helpful and with great manner. Franco was the representative who helped me with my phone issue and new order this time, he is knowledgeable, responsible, patient and passionate. Definitely 10/10! Thank you for the great help:)

Scott and Poppy were amazing. Helping me find exactly the plan that worked for me. They were patient, helpful and knowledgeable. I am very happy with my experience.

Legitimately the best experience I have ever had in terms of buying a new phone and setting up a new service plan. Peter took great care to help us every step of the way. He was super knowledgeable and friendly and deserves a special shoutout.

I was there during lunchtime for plan changes. Scott was very patient and helped me a lot. I got my desired plan with a perk that I love at ease. I hope all the customer service I will encounter will be like today's experience in this store.

Sam is awesome! He absolutely solved all my issues in a quick and pleasant visit! Thanks for your help!!

Cristal is incredibly helpful! I needed a short term phone number and she helped me very quickly. She also got me a promotion with double gigabytes for my trip. She’s super kind and answered all my questions when I was confused about how to use an e-sim. Couldn’t recommend them more! First stop for phone needs!

I just got a new plan at Koodo. Sam was very helpful and patient. He explained the benefits of each plan very well and I am very happy with what I got. Thank you so much for your excellent customer service and personalized advice.

Take very well care of clients. Scott is so generous and helpful!

Franco gave me the fast and convenient service. Also his attitude is very good and patient with anyone who asking questions. thank you!

Franco is really friendly and help me with my start in Canada. Thanks a lot.

Franco is very kind and friendly, he can help with any issue. Great service, highly recommend!

Great service. Franco is a very helpful representative. Highly recommend.

Very nice place. Quick and convenient. Salespeople told me every details about my new SIM card. The overall experience was very satisfying.

Great service. Franco is a very helpful representative.

Xavier’s service was magnificent. My issues were resolved in less than 15 minutes. Big thanks!

I’m really happy with the service I received from Candice really professional and she was able to answer all my questions .

Frankel is the staff who helped me with the mobile service. He's nice and friendly to me and helped me transfer from another carrier to koodo.

Scott was super helpful transitioning my phone plan. He explained everything clearly, and I was in and out within 15 minutes. Highly recommended!

Excellent customer service from the salesperson.

nice customer services, but koodo pricing a little expensive compared to Chatr

very helpful and friendly staff. highly recommend

Stefan was great. Helpful and informative and patient. Resourceful and pleasant.

the sales representative Devin is so patient as I was having questions about my bill payment and he patiently explain the billing details. Thanks for your help !

Great store! Devin was so helpful. Thank you 😊

Stefan was attentive and courteous. He understood my need and recommended the best plan possible according to my need. This is just what I needed! I would love to recommend Koodo to my friends. Good job Stefan!

Thank you Ivan for your excellent service!

They moved to the front. Good as usual

Candice, nicely and smoothly processed my stuffed and had nice time

I read reviews before coming here, and, like many people referred to Franco, he was indeed super helpful and kind. He provided all information that an international student like me needed to know, which I really appriciated.