Tian Siang Auto Care Sdn Bhd image

Tian Siang Auto Care Sdn Bhd

Car wash Car service Honda dealer

😠 TRACEY the name of sales person there lied to us about no test drive today.Maybe because we are Malay and wearing slipper to showroom so she thought we are poor guy trying to get free ride...shame on you..Honda Tan Siang Ipoh please take action...Booked my FE elsewhere..its just Honda meh..not BMW..... People often mention service, Honda, waiting,


Address

99, Jln. Kuala Kangsar, Kampung Tembok, 30100 Ipoh, Perak, Malaysia

Website

www.tiansiang.com

Contact

+60 5-506 2600

Rating on Google Maps

4.00 (491 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8:30 AM to 5 PM
  • Sunday: 9 AM to 5 PM
  • Monday: (Yang di-Pertuan Agong's birthday), Closed, Holiday hours
  • Tuesday: 8:30 AM to 5 PM
  • Wednesday: 8:30 AM to 5 PM
  • Thursday: 8:30 AM to 5 PM
  • Friday: 8:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: service (24) Honda (7) waiting (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 HELMET O. 1 year ago on Google
    TRACEY the name of sales person there lied to us about no test drive today.Maybe because we are Malay and wearing slipper to showroom so she thought we are poor guy trying to get free ride...shame on you..Honda Tan Siang Ipoh please take action...Booked my FE elsewhere..its just Honda meh..not BMW..what was the attitude?
    8 people found this review helpful 👍

  • 1/5 Chin Yean W. 2 years ago on Google
    I have a bad experience while having the car service in Honda Ipoh. Actually, I had made a reservation for my car service at Thursday morning (10.30AM). When I arrived, suddenly I was been told that there was a long queue waiting for car service also, so I need to wait. I had waited from 10.30AM until 2PM, approximately 4 hours, just for a normal car service. Don't forget my booking time is 10.30AM. If there is a lot of customers, then why u tell me to make a booking at that time? Why u don't tell me to book another period? Do u think my time is free or do you think everyone lives near to the center?
    6 people found this review helpful 👍

  • 2/5 vila n. 2 years ago on Google
    Not very happy with the service at this centre.I didn't know they dunt do checking on Fridays.My car had few issues and I did address the issues to the customer service during my call to them but eventually on the day of service,I was told its only for service and can't do any checking.so I have to reschedule another day just to check on the issues that I've addressed regarding my car.i never had this issues when I gave my car fr service at any other places as they normally will address any problem and solve it during the service time itself.2ndly,despite repairing the problem,the issue still persist after 2 weeks
    5 people found this review helpful 👍

  • 1/5 TheSbub 2 years ago on Google
    Very bad experience service there, especially the one incharge of front office, very rude toward customers, even ask me to find other service centre to meet customer demands. Not recommends for your appointment
    5 people found this review helpful 👍

  • 1/5 Nicholas L. 1 year ago on Google
    Sales representative Miss Goh is NOT reliable. Placed order for my Honda HRV on August where she "claimed" that the estimated waiting time for car arrival is 2 months (Ruse black variant). Went back again after 2 months and now she's saying there's some other customer payment issue (obviously made up) and due to this I'll have to wait until NEXT YEAR MARCH to get my car. She also offered another color variant which I don't like (White) claiming that it is ready in stock, as if she's promoting the leftover unwanted stock from the other customers. My point is do not make promises that you can't keep, this is basically false advertising.
    4 people found this review helpful 👍

  • 1/5 Shafiq A. 1 year ago on Google
    Never knew before this that if want to make service appointment, thru phone call is priority.. i make an appointment thru honda touch but was cancelled due to full schedule.. then, for what we installing honda touch if we can make an appointment thru phone call? Then just keep upgrading your honda touch laa.. International’s brand but using lame system.. su*k honda tian siang, jalan kuala kangsar..
    3 people found this review helpful 👍

  • 1/5 MALA J. 2 years ago on Google
    TRACEY...worst racist sales person..long story but she lied to me and my friend about no test drive today...maybe she thought we are poor guy because we are Malay and wearing selipar jepun came to showroom...Anyway already booked FE at Honda Teluk Intan..Thanx Jane...
    3 people found this review helpful 👍

  • 5/5 Safwan R. 1 year ago on Google
    Good accommodation. Friendly, nice & fast service. Recommended 👍🌟
    1 person found this review helpful 👍

  • 5/5 Vooi Yap - Embedded Systems E. 2 years ago on Google
    Good service. Nice waiting room with hot drinks and nasi lemak.

  • 2/5 Samuel R. 6 months ago on Google
    Revisited after 3 months... Still.... No Refreshments... Only Coffee Available @11am... atleast some cheap biscuits for refreshments will be appreciated...

  • 5/5 sandy w. 1 year ago on Google
    Kudos to service adviser Mr.Meor !!!!!! He address our concern with his excellent professionalism knowledge with patience, such a diamond 💎 😉

  • 5/5 yerlie c. 1 year ago on Google
    Service really top notch! Best in the town. Here got 1 fast charging bay.

  • 4/5 Feng Hang L. 2 years ago on Google
    Big shoutout to the service advisor Meor. Has attended by him with his professionalism and courtesy. Detailed explanation

  • 5/5 Erin 1 year ago on Google
    Comfortable and convenient to stay here while waiting for your car to be serviced by Honda.

  • 5/5 Sam C. 1 year ago on Google
    Picked up my car and salesman went thru everything about the car patiently.

  • 4/5 Nor Harrin (. 1 year ago on Google
    Helpful service personnel. Service are quite fast.

  • 4/5 Cheong Yen F. 1 year ago on Google
    Excellent customer service provided by the front office as well as the mechanic

  • 5/5 RahmanMajidKhan A. 1 year ago on Google
    Excellent waiting area for clients & good service

  • 4/5 Chong C. 10 months ago on Google
    The staff here are very polite and quality really good 👍

  • 5/5 Jagjeet S. 7 months ago on Google
    Friendly Service Advisors. Fully explained the servicing procedure before proceeding to check my vehicle. A comfortable lounge/waiting area is provided (but sadly, not persons with disability friendly). Despite the shortcomings of the lounge/waiting area was clean with nice seating, complete with free WiFi, hot beverages and nasi lemak bungkus....yummy. Servicing takes about 1-1.5 hours or lesser Oh yes, there's a complimentary car wash and vacuum service for all vehicles here too. Please do not forget to make prior appointment before coming in for your Honda vehicle service. A trusty, warm and friendly service centre, here in Ipoh. Cheers to all staff!!! Keep up the good job and keep smiling.

  • 5/5 Simon L. 8 months ago on Google
    I’ve been servicing my car since I bought here including my brother even though he doesn’t buy his car here. Overall, they have high quality of service


Call +60 5-506 2600 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Car wash
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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