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Frequently mentioned in reviews: hotel (17) rooms (12) room (11) stay (8) good (8) staff (8) Granada (7) water (7) pool (7) area (7)
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  • 1/5 Minami Y. 6 years ago on Google
    WARNING: Don’t book here – shady management I booked a room here, my credit card was charged right away, but then 5 days later the hotel wrote me to tell me the room had already been taken by somebody else. However, they assured me I would get a prompt refund. Several days later I contacted them to enquire where my money was, and they asked for my bank details and wondered if I had a bank account in Miami (I don’t live in Miami). When I was in Granada I showed up at the hotel in person demanding a refund. The manager said “it’s complicated” and went on to claim that my card had never been charged in the first place. I had to show them my bank statement with the charges and threaten them with a chargeback before I was finally handed a check, five minutes before leaving Granada, conveniently. Of course I didn’t have time to wait in line at the bank! I bet they were disappointed when I managed to cash the check elsewhere in Nicaragua. If I hadn’t been on the ground, spoken Spanish and spent a whole day fighting with them, I probably wouldn’t have gotten my money back, and it certainly put a damper on my holiday! This could easily happen to you. I wouldn’t risk it.
    2 people found this review helpful 👍

  • 5/5 David E. 2 years ago on Google
    The rooms are amazing and every room has a different design. Jamie is a great guy, very helpful and kind. He helps you in every situation! All in all the perfect place to stay! We really enjoyed our stay in the Hotel Casa del Consulado and recommend to stay in the hotel.
    1 person found this review helpful 👍

  • 5/5 Anders Stuhr S. 2 years ago on Google
    Very interesting surprise. Beautiful place and very attentive personal.
    1 person found this review helpful 👍

  • 5/5 Ali P. 2 years ago on Google
    Super good experience, super staff, nice and clean, big rooms, fluent warm water, all was perfekt. Thank you!!

  • 2/5 Haresh J. 4 months ago on Google
    CONS: - You have to pay extra for a lot of things even for drinking water. All other places in Grabafa have a filter that can be used by guests. - Rooms are not well lit. Both the bedside lapms were broken. - Strict check in and check out. Even when I could see All the rooms were available on my check out day, they didn't even let me check out an hour late. - Breakfast was VERY BLAND AND BORING. Same breakfast everyday.. ugh.. - Was told to wait for 3/5 minutes to get hot water but it never came even after 10 minutes. PROS: - Front desk staff was really sweet and helpful. A huge shooutout to Jaime. Overall, I didn't find this place worth my money. Many better options available.

  • 5/5 tom m. 10 months ago on Google
    Beautiful historic colonial style hotel. Very comfortable rooms. Staff was so friendly and accommodating. There is a beautiful pool in the courtyard. Great breakfast. It's one of the three better hotels off of Central Park. The restaurant zone is about a 5 minute walk. Highly recommended.

  • 5/5 martin c. 9 months ago on Google
    This beautiful hotel is located a block away from Central Park Granada. You must stay at this architectural place you will enjoy one of the best attractions of town. Lovely rooms the front desk service is one and only 👌. The Best They need to improve on the menu 😤 really bad 👎, they offer you the same menu every day, they don't rotate or make any extra or different food always the same every day. They want to charge you extra money 💰 without consulting with the front desk. Every time you ask for something 🙄 is extra money 💰. Front desk were my savor.

  • 5/5 Jan N. 1 year ago on Google
    We've really enjoyed our time here. The hotel is very central and on quiet street. It's an oasis of tranquility in the center of the town which is exactly what I was hoping for. The service was great, Abel and Aime really made sure we have everything we needed and provided us with some good advice:) The hotel itself is really beautiful and room spacious. AC functional and not above the bed, so that was perfect. During our stay the hotel didn't have a restaurant, but they were working hard on setting the restaurant up. Breakfasts were brought from some restaurants they work with and it was the best typico breakfast I've had during entire stay in Nicaragua. Nice large portion, well flavored gallo pinto, pico de gallo, fried plantains, eggs, sour cream and even fried cheese! Super nice, I didn't even try other breakfast options, because this was so good. My GF tried the fruit bowl looking great too. Pool is actually a decent size and is open 8AM-8PM. The only downside of the hotel was poor water pressure in the shower of our room, but when we mentioned it to the staff they offered us different rooms etc., so not a big deal.

  • 5/5 Marek Jaroslaw J. 1 year ago on Google
    Lovely, historical colonial place, charming. Amazing, friendly people. Peacefull, restfull.

  • 5/5 Jose G. 1 year ago on Google
    Beautiful rooms and the best service I've experienced in Nicaragua. This will be my place to stay in Granada.

  • 5/5 Paula E. 7 years ago on Google
    A wonderful hotel, stylish and comfortable. It made my stay at Granada a unforgettable experience. The personnel is kind and helping, very attentionate to the needs of their clients. Definitely your good choice. :)

  • 5/5 Marc V. 7 years ago on Google
    I spent four nights here. This is a gorgeous old (huge) home, with a more modern wing, converted into a hotel. The location is excellent, just about 1-1/2 blocks away from the main square, and just past the plaza is the cathedral and a long street lined with restaurants, bars, hotels, massage spas, gift shops, etc. The hotel itself is fronted by a fairly small bar and a reception area in a garden-like courtyard with a pretty fountain. There is plenty of comfortable seating around this courtyard, which connects to a much larger inner courtyard where the swimming pool and the restaurant are located, along with more seating. Around this courtyard are guest rooms, on the ground level and a second level. My room, right next to the pool, was enormous, with two full beds in a huge space in which I could have held a party for all the other guests. It contained nice old furniture, including a small armoire with a large, secure metal safe and coat hangers. The bathroom contained two areas, each the full length of the room, with a toilet and sink area (good amount of counter space) in the first area and a shower you must see to believe in the second area. This shower, with a cobblestone floor, was so huge that it essentially had a dressing area, with a small wooden table. I had lots of nice hot water and plenty of room in which to dry off, put lotions on, and dress! To top it off, the wall of this shower area was decorated floor to (high) ceiling with a beautiful painted mural of jungle foliage and macaws. This wall, however, does not extend all the way up to the high roof. It is open to the adjoining room, so I heard lots of water running (my friend showering). This did not bother me, but what did was the sound of festive firecrackers (ubiquitous in Central America) at night. In my room I did not hear any noise from people outside, but the guests were pretty mellow. The pool is big, more than enough to do some swimming, and the best end of the day to cool down after long day walks. There are three lounge chairs with padding and two other padded chairs. The dinner we had there was excellent, but, looking at the menu for possibly eating on my own dime, it seemed a bit pricey. Not out of line for a touristy area, but more than I would expect in a developing country. Breakfast is chosen off the menu and is served, rather than a buffet. My only issue was that there was only one towel, but asked at the reception desk and was quickly and graciously given what I needed. I very highly recommend this lodging.

  • 5/5 David R. 2 years ago on Google
    The best customer service and hospitality in Nicaragua! Beautiful hotel with comfortable rooms and amenities but overall what an amazing staff!!

  • 5/5 Steve Y. 2 years ago on Google
    Very helpful staff. Good pool for a nice swim. Each room is very unique and has good air-conditioning. The bathrooms are well done. Many hotels advertise hot water, this one actually has it. Provides separate towels for the pool. Close to the central park. Wifi was spotty and not reliable the one night I stayed, but it was good to put the phone down for a while.

  • 5/5 Henrik E. 2 years ago on Google
    Old style mansion with great city location. The staff is super helpful. They had challenging times with the pandemic and unrests so all isn't 100% yet but it all works out. Sitting in the shade at the courtyard when the mid day heat comes is perfect.

  • 4/5 Laura B. 7 years ago on Google
    Nice hotel with nice pool.. Service could be better

  • 3/5 Colin E. 6 years ago on Google
    Nice place but loud. Pool in the middle with surrounding rooms. Seems like it was originally a spa converted into a hotel. Breakfast was mediocre.

  • 5/5 Amanda C. 6 years ago on Google
    Lovely hotel located in the centrum of Granada. Very friendly and helpful staff!

  • 5/5 Tom 6 years ago on Google
    Great hotel in the heart of Granada. The staff is very friendly and helpfull. The rooms big and the breakfast good. Definitly recommending this place.

  • 4/5 Anders G. 6 years ago on Google
    Central location. Large clean rooms. Superb service.


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