Dr. med. Martin Kratz

Nutritionist Medical office Gastroenterologist

👍👍 I have been a patient in this practice for 15 years and I can't imagine a better family doctor. The trust is completely there. Both doctors take their time, listen and think for themselves. Very competent. Even results are communicated over the phone by the doctor himself. The practice staff was ver... People often mention doctor, Buss, time, practice, competent, great, patient, nice, takes, super,


Address

Herderstraße 92, 40237 Düsseldorf, Germany

Website

www.internisten-am-zoo.de

Contact

+49 211 671071

Rating on Google Maps

4.50 (40 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 12 PM, 3 to 5 PM
  • Wednesday: 8 AM to 12 PM
  • Thursday: 8 AM to 12 PM, 3 to 6 PM
  • Friday: 8 AM to 12 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 12 PM, 3 to 5 PM

Featured Reviews


Frequently mentioned in reviews: doctor (17) Buss (16) time (12) practice (10) competent (8) great (7) patient (6) nice (6) takes (6) super (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lubecki M. 3 years ago on Google • 43 reviews
    I have been a patient in this practice for 15 years and I can't imagine a better family doctor. The trust is completely there. Both doctors take their time, listen and think for themselves. Very competent. Even results are communicated over the phone by the doctor himself. The practice staff was very nice, competent and helpful. Here, too, we always have an open ear for the patients. I don't like being sick, but when I do, I feel like I'm in very good hands and I get help quickly. Many thanks to the entire practice
    4 people found this review helpful 👍

  • 5/5 Alexandros T. 5 years ago on Google • 200 reviews
    I've been here with Dr. for years. Scratch. He is very competent and the staff is always friendly. Without an appointment there may be longer waiting times, but not excessively long. The appointment is logically recommended. If you are not yet a patient in the practice, it is advisable to ask in advance whether new patients are currently being admitted, as this is sometimes not possible due to the high population density in the area around the practice. This is to avoid overloading the practice so that good quality treatment can be guaranteed.
    1 person found this review helpful 👍

  • 5/5 Der B. 7 months ago on Google • 32 reviews
    I have been treated by Dr.kratz for several years....Dr.kratz is a very committed and incredibly competent doctor who really takes the time during every treatment to understand the patient and to be able to help accordingly ....highly recommended....and the employees are always very friendly and can help quickly with any concerns...great team and great practice...thumbs up😊🍀🍀🍀
    2 people found this review helpful 👍

  • 5/5 Alex m. 4 years ago on Google • 7 reviews
    Dr. Buss has what a doctor should have. One of the best or maybe the best))) Very competent, very smart, listens carefully and even though the practice is very busy, he takes a lot of time. You feel like you're in good hands. The doctor wants to help you! Don't shift the work to the doctor's assistant. Simply great! 10++++++
    2 people found this review helpful 👍

  • 5/5 Al Wasir I. 1 year ago on Google • 216 reviews
    Dr Buss is a great doctor, and I am super happy to visit him for my lungs issue. Yes, I had to wait a bit for my turn, but he took time to consult and gave me a proper diagnosis and solution. Highly recommended

  • 5/5 Olga F. 4 years ago on Google
    (Translated by Google) I have been with Dr. Buss, here it is based on the principle "came - stayed". I have never seen a better and more attentive doctor, and he is also full of empathy. (Original) Ich bin seit ein paar Jahren bei Dr. Buss, hier geht es nach Prinzip "gekommen - geblieben". Einen besseren und aufmerksameren Doktor habe ich noch nie gesehen, und menschlich ist er auch voller Empathie.
    2 people found this review helpful 👍

  • 5/5 Jo J. 2 years ago on Google • 10 reviews
    I do not know any more responsible doctor than Mr. Kratz. He is always friendly worried and takes a lot of time ! Thanks 🙏
    1 person found this review helpful 👍

  • 5/5 Janica 1 year ago on Google • 9 reviews
    Got my family doctor to Dr. Changed the scratch and I am more than satisfied. Professionally competent, personable, empathetic and takes a lot of time.
    1 person found this review helpful 👍

  • 5/5 Anerevreni 3 years ago on Google • 8 reviews
    Recommended!! Very friendly and helpful ladies at registration. Dr. Buss is a very likeable doctor who was able to help me promptly in his relaxed but calm manner and was able to immediately take away my initial uneasy feeling. I haven't felt so well cared for and treated in a long time - despite the total of almost 4 hours. , which I was there (there was no appointment, but I was informed about it in advance). It was definitely worth it and I can therefore only recommend it. I'm excited.
    1 person found this review helpful 👍

  • 1/5 Kety B. 7 months ago on Google • 4 reviews
    I have the pulmonologist Dr. Buss, but instead I was told at reception that it was a general medical matter and that the doctor was on vacation. Could it be that they are trying to get rid of the patients? I am now in the hospital with acute pneumonia. Thank you for nothing. This incompetence is unacceptable.
    1 person found this review helpful 👍

  • 1/5 Mihael 2 years ago on Google
    (Translated by Google) We waited 3 hours only to be told that you needed a pcr test, the lady on the phone could have told us that. Outrageous (Original) 3 Stunden gewartet nur um dann mitgeteilt zu bekommen das man einen pcr Test benötigt, das hätte uns auch die Dame am Telefon sagen können. Unverschämt
    1 person found this review helpful 👍

  • 1/5 uly g. 2 years ago on Google
    Wenn das ziemlich betagte Gerät zur Messung einer Schlafapnoe nicht richtig konfiguriert wird, bzw. einfach defekt an den Patienten ausgehändigt wird, dann ist es frustrierend, wenn man sich eine schlaflose Nacht um die Ohren haut, ohne irgendein Ergebnis zu bekommen. Dann 38 € in Rechnung zu stellen erschließt sich mir nicht. (Translated by Google) If the rather old device for measuring sleep apnea is not configured correctly, or is simply handed over to the patient in a defective manner, then it is frustrating when one throws oneself around the ears during a sleepless night without getting any result. Then to invoice 38 € is not open to me.
    1 person found this review helpful 👍

  • 5/5 Hany G. 2 years ago on Google
    (Translated by Google) DR. Buss helps the patient see and hear his problem carefully. He's a great doctor (Original) DR. Buss hilft dem Patienten seht und hört sich sein Problem gut an. Er ist ein toller Arzt
    1 person found this review helpful 👍

  • 5/5 Dalal D. 1 year ago on Google • 13 reviews
    I am a patient of Dr Buss and am very satisfied, super good doctor, I can only recommend him 😊.

  • 5/5 Köksal C. 2 years ago on Google • 12 reviews
    Dr. Kratz is a doctor you can trust. I feel in great hands and have been in the practice for a long time and am very satisfied. The employees are also very nice.

  • 5/5 Vian J. 1 year ago on Google • 8 reviews
    Dr. Buss is my attending physician. Very competent doctor. Super nice team. Short waiting time.

  • 5/5 Iris Z. 1 year ago on Google • 8 reviews
    I find Doctor Buss unique 👍beautiful and thank you for having her and her team. You are a good soul, highly recommended 🤗

  • 5/5 Saager S. 1 year ago on Google • 6 reviews
    A very nice team of doctors takes their time

  • 5/5 Dona D. 1 year ago on Google • 4 reviews
    Best lung doctor 👨‍⚕️ 🙏🏻♥️ Top top top 👍

  • 5/5 Zeinab A. 2 years ago on Google
    (Translated by Google) After two years of pure suffering, the Dr. Buss the only doctor who found a treatment for me. After a short time I was healthy again. Thank you very much Dr. Bus! (Original) Nach zwei Jahre pures Leiden war der Dr. Buss der einzige Arzt der für mich eine Behandlung gefunden hat. Nach kurzer Zeit war ich wieder gesund. Vielen Lieben Dank Herr Dr. Buss!

  • 5/5 Doris van G. 3 years ago on Google
    (Translated by Google) Competent, friendly, empathetic, considerate. Also meets Dr. Buses too. (Original) Kompetent, freundlich, einfühlsam, rücksichtsvoll. Trifft auch auf Dr. Busse zu.

  • 5/5 piercing m. 3 years ago on Google
    (Translated by Google) Well I've been with Dr.Buss in treatment for about 1 year, super nice very personable very competent and also important he takes time for his patients. The team is also super nice and for me everything is exactly as it should be (Original) Nun ich bin seit ca 1 Jahr beim Dr.Buss in Behandlung,super Nett sehr Sympathisch sehr Kompetent und auch Wichtig er nimmt sich Zeit für seine Patienten.Das Team ist auch super lieb und für mich ist alles genauso wie es sein sollte

  • 4/5 Theo B. 5 months ago on Google • 1 review
    The practice is extremely overcrowded, great staff and very understanding doctors. Nevertheless, you should plan 2 hours if you come during open consultation hours. The current situation in the healthcare system is extremely complicated, one could say there are too few practices and incorrect payment systems by private and statutory bodies. We need a unified health insurance system with a solidarity-based redistribution of funds - health care should look the same for everyone. so that not only those with private insurance receive the benefits.
    1 person found this review helpful 👍


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