(Translated by Google) Dear Store Manager, I would like to give feedback for the super nice seller named Veronika. Very high quality advice, excellent service! Veronika is a very competent employee, very accommodating, makes you feel really welcome. All in all, just perfect! I have never had such a service before! (Original) Sehr geehrte Store Managerin, Ich würde gerne ein Feedback für die super nette Verkäuferin Namens Veronika abgeben. Sehr hochwertige Beratung,exzellenter Service! Veronika ist eine sehr kompetente Mitarbeiterin sehr zuvorkommend gibt einem das Gefühl wirklich willkommen zu sein.Alles in einem einfach perfekt! So einen Service hatte ich bisher noch nie!

(Translated by Google) Great service, super nice staff and a mega selection. I'm from Hamburg, but within a few days I chose two beautiful bags and ordered them. I like to order there again because it's super easy and quick. I will definitely visit you sometime. Thanks to Danica for the great advice and the great bags. Greetings from Hamburg! (Original) Toller Service, super nette Mitarbeiter und eine mega Auswahl. Ich komm zwar aus Hamburg aber ich habe mir innerhalb von wenigen Tagen zwei wunderschöne Taschen ausgesucht und diese bestellt. Ich bestelle gerne wieder dort, weil´s super einfach und schnell geht. Bestimmt werde ich euch mal besuchen. Danke an Danica für die super Beratungen und die tollen Taschen. Lieben Gruß aus Hamburg!

I was very satisfied but unfortunately the staff is a bit too arrogant. I think it's a shame that only displays are sold when others see it being taken out of stock. They could do more in terms of customer service. I am happy with my goods but unfortunately disappointed with the staff presenting the brand.

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(Translated by Google) Wow - a great shopping experience! ⭐️⭐️⭐️⭐️⭐️ I received excellent advice from Veronika during my visit today. I felt very welcome in the store and was treated with excellent service. Ultimately, Veronika conjured up the perfect bag for me and made me happy. 🛍️ I am already looking forward to my next visit to this MCM branch! (Original) Wow - ein tolles Einkaufserlebnis! ⭐️⭐️⭐️⭐️⭐️ Ich wurde heute bei meinem Besuch ausgezeichnet von Veronika beraten. Ich habe mich im Store sehr willkommen und mit einem ausgezeichneten Service betreut gefühlt. Veronika hat letztlich die für mich perfekt passende Tasche hervor gezaubert und mich glücklich gemacht. 🛍️ Ich freue mich schon auf meinen nächsten Besuch in dieser MCM Filiale!

(Translated by Google) Unfortunately I have to correct myself. At the moment I feel more like being made fun of. Apparently nobody cares either. (Not) always super great contact and (not) everyone in the shop tries very hard. (Original) Muss mich leider korrigieren. Z. Zt. komme ich mir eher auf den Arm genommen vor. Interessiert aber auch anscheinend niemanden. (Nicht) Immer super tollen Kontakt und (nicht) jeder in dem Shop ist super bemüht.

(Translated by Google) Since I unfortunately never make it to the MCM Store in Ingolstadt Village personally, I used the Whatsapp service function and I have to say I'm really thrilled! The dear and above all courteous employee Dancia is really awesome! She takes the time to take photos and videos of the products and gives you the feeling of being in the store. So I ordered something "online" right away. It will certainly not be the last time. Thank you so much for such great customer service. Keep it up. Warm greetings (Original) da ich es leider nie persönlich in den MCM Store im Ingolstadt Village schaffe, habe ich die Funktion per Whatsapp Service genutzt und ich muss sagen ich bin wirklich begeistert! Die liebe und vorallem zuvorkommende Mitarbeiterin Dancia ist wirklich der Hammer! Sie nimmt sich die Zeit und macht Fotos und Videos der Produkte und gibt einem das Gefühl als wäre man im Laden. Habe mir also direkt etwas "online" bestellt. Das wird sicher nicht das letzte mal gewesen sein. Vielen vielen Dank für solch tollen Kundenservice. Weiter so. Liebe Grüße

A small outlet, good selection of bags for women. With a bit of luck you might even find a nice backpack.

Nice little shop, a bit limited selection. But you can find bargains. Staff nice and helpful.

I contacted customer service via WhatsApp, found the item quickly, great advisors, they answer very quickly and easily, it's just amazing🙏 that's how I imagine customer service to be top 👍

I have been a regular customer at Veronika for so many years! She makes everything possible and the service and advice is unsurpassable! Thank you thank you thank you!!!

I've been a frequent customer here and unfortunately I can't understand the bad reviews! Of course, it also depends on how you behave in the store or towards the staff! Veronika, Ezster and Danica were always nice and accommodating. Service fits a luxury brand like MCM. I would like to point out what kind of mass processing brands like LV or Cartier offer as customer service... The quality of the goods is exactly like in the flagship stores. When I had problems, I was always helped and a solution found. Can only recommend this MCM shop! Many thanks to the nice team :) Edward

(Translated by Google) No response to WhatsApp messages and email regarding availability. Then why offer the service? (Original) Keine Antwort auf WhatsApp Nachrichten und E-Mail bzgl. Verfügbarkeit. Warum bietet man den Service dann an?

(Translated by Google) Very nice and complete employees make shopping a lot of fun 🙂 (Original) Seher sehr nette und komplette Mittarbeiter macht viel Spaß beim Shoppen 🙂

(Translated by Google) Very nice store and great bags. If you have questions over the phone, no one can be reached. (Original) Sehr schöner Laden und tolle Taschen. Bei Fragen per Telefon ist keiner zu erreichen.

Cooler Shop!

I bought a bag in the MCM Store / Ingolstadt. I would like to praise the service there, but especially highlight the employee Danica, she was very responsive to my wishes. Very customer friendly and accommodating. Super great, keep it up. This was also crucial for my purchase because as a customer I received good advice and was in good hands. Gladly again.

A great shopping experience! ⭐️⭐️⭐️⭐️⭐️ During my visit I received excellent advice from Veronika. At first I was unsure which bag it would be, but then Veronika introduced me to such great designs that I ended up with two bags. The long journey was worth it and I would love to come back!!!

Every time I come to Ingolstadt I just have to go to McM Shop in the village 😀 Above all, the nice saleswoman Veronika Ivanov is an absolute asset to the store!!! Always friendly, always helpful, we all like to buy from her, sometimes Even more than planned, because it's simply a feel-good moment and a great experience♥️