Cottage Inn image

Cottage Inn

Hotel

😠 When I checked I told lady my nephew would be staying with me, paid for one week, went to room she gave me only one bed!! When I asked for Two beds she stated they only had one bed rooms at this motel!! I asked for refund and was refused, I will further inves tigate and if they have two beds I will... People often mention room, stay, time,


Address

5318 Youngstown Warren Rd, Niles, OH 44446

Contact

(330) 652-9222

Rating on Google Maps

2.80 (76 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (16) stay (7) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dean R. 2 years ago on Google
    When I checked I told lady my nephew would be staying with me, paid for one week, went to room she gave me only one bed!! When I asked for Two beds she stated they only had one bed rooms at this motel!! I asked for refund and was refused, I will further inves tigate and if they have two beds I will file complete with better business,
    2 people found this review helpful 👍

  • 1/5 Christina M. 5 years ago on Google
    My stay here was horrible. It is very cheap for a week stay, but one you get in the room you understand why. The shower in our room was for handicapped people (which wasn't the issue) so the was no lip at all and water would splash all over the floor, and the tile tp get into the shower was cracked, sticking up and sharp. My 4 year old sliced her foot on it. The carpet was old, stained and thin. The mini fridge was full of dead fly when we first got in the room and barely worked. When we're saw all this we're asked for a refund, we'll they get you there too, with a small sign in the office saying no refunds and then not showing you the room before you pay. And the smell in the whole room was so terrible. When I went to work other people could still smell it in my clothes. I had to double wash everything that had been in the room. The bedding was full of burn holes and so was the furniture. The dresser had at least 2 broken or missing drawers. And the owners let the 6 year old run around naked in a diaper sagging to his knees. The rent out rooms for over a month and to get around the Laws on this they have people switch rooms between the Capri and here every month. Unless you have no choice and need somewhere cheap to stay for an extended time, I would not waste my money here!
    2 people found this review helpful 👍

  • 1/5 Kane D. 5 years ago on Google
    If you appreciate being Bed Bug Bite free then I would advice not staying at this particular motel. After all of what I'm about to say happened, it then made sense as to why she refused to let me see the room before I paid for it. Aside from the sheets not being washed and still having burn holes, stains, and a large still soaked spot from the previous tenant. There is an infestation of bed bugs. The management is Rude and obviously lazy. The lady came downstairs to the check out desk with a Tshirt and NO bra on which was very visible. Then refused to move my room when I told her about the sheets not being clean. Also she then refused to give me my money back when I wanted to check out after only being there for 10 minutes. Which i would understand any other time. This particular time I should've got a refund after not being switched to another room and lying about the sheets just being washed and still a little damp from it. That wasnt what it was, they smelled very disgustingly strong. Dont waste your time or money people.
    2 people found this review helpful 👍

  • 3/5 Ernest J. 5 months ago on Google
    Management is nice especially lovely Tammy

  • 5/5 Jim F. 5 years ago on Google
    Very nice owners. She always makes sure i have what i need so my stay is comfortable, alwaysgives me an extra towel. I really like that. Very affordable and cozy place to stay. I love the Jacuzzi room. It's nice to be able to stay in a room and have a romantic day & night every now and then and be able to afford it, bcuz at other places it's over 200 a night for that room...here it's 60 weekends and 50 weeknights. And their weekly rates are affordable also. And it's not a crack motel like all the others around this area. I've stayed here a lot and never had an issue yet. If you need a night...go here. Best place around.

  • 5/5 Sarah J. 5 years ago on Google
    The price is just right since all im doing in the room is sleeping. Managment is beyond amazing! I recommend here mainly because of the people. They go out of their way to help in everything from something as simple as ice to something major like paying late. I dealt with .Tammy mainly and shes so sweet and friendly. She made us feel like we were staying with friends. When it was checkout time i didn't want to go. My favorite thing about the room...the a.c!! Ice cold air! Dont judge this hotel by the cover. Give it a chance.

  • 5/5 zachary s. 2 years ago on Google
    This motel is a very nice motel very down to earth owners they’re very reasonable price wise very respectable. I would recommend this hotel as well to anybody that’s looking for a place to lay their head for the night they also do weekdays but they’re so booked so if you’re looking for weeklies advise you to plan ahead of time.

  • 1/5 Breanna B. 1 year ago on Google
    Bed bugs my siblings and bio dad all stayed in a room and bite up bad and carpet falling apart and pull out couch was horrible bed bugs everywhere they have covers on beds but holes in them so they eat you alive I didn't stay but cleaned it up with my father before he left he stayed over year my siblings as covered in bites head to toe they blame you for bugs so it looks good on them and try to be nosey With your stuff or if you have family over when I would take food or visit they would stock my Whole visit plus complain to clean empty rooms the temperature control doesn't work so it's either to hot in summer you can't breath or you get sick in winter


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