This is unworthy of people in the Corona era. Waiting outside in the cold until you are called in. Is anyone thinking about setting up patio heaters and benches? There is a hallway and value area and with 2G that shouldn't be a problem inside...

Unfriendly and condescending (at reception) Clerk Friendly and competent! Clerk unfriendly and incompetent Reception incompetent and can't hear!!! Always use the same track ("wait 1-2 hours until you are called") Even though it would have been done within 5 minutes! Just so the clerk can tell you to copy it. What was already mentioned at the reception!!!

So I've never seen anything as bad as other excuses. They don't even understand because there are too few cells in the body that a company doesn't give 4 months of vacation, first they promise then they reject it. They don't care at all about how you live, one excuse after another is simply WEAK AND CELLLESS

Arbeitslosigkeit Anfang November gemeldet Arbeitslosigkeit Beginn Mitte Dez Mitte Januar (Meine 1.Zahlung hätte schon eingehen müssen) wurde mir auf Nachfragen erzählt das der Antrag noch nicht in der Bearbeitung ist. Trotz der Zusage, das ich wieder eingestellt werde, bekomme ich Beratungstermine.... Wenn man sich als Arbeitsloser so unmotiviert verhält bekommt man sofort eine Sperre. Frechheit!

I'm with Mrs. Schad, she can never be reached by phone and you can't get any help. My pub has been closed since November and I have no help and am always in debt. No appointment is offered and therefore I am no longer even able to pay the DAK, i.e. no longer have health insurance. Kind regards, Kurt von Harscher

I have to say one of the best and nicest employees at BA. I have never received such good advice and help with a BA. So a few other BA's should get some training. I am absolutely aware that it is only a small agency that I have met or heard of so far and that it depends on how you behave. But everyone, please stay like this.

I don't know the employees on site personally, so I don't want to make any judgments about them here. But how appointments are organized, how people are dealt with on the phone. That you read emails with appointment requests but don't answer them. More AMT is not possible. This seems to be a general problem, as friends and acquaintances have reported similar things. Kindness definitely works differently! Miles from an “agency”! Good thing I don't need this AMT anymore!!! Addendum & Answer It's easy to point the finger at others, you should try to change something! For those who seek or need advice, it doesn't matter who is to blame for impossible behavior and no idea. What is important is what is received, I have now experienced this myself and not just through “hearsay” from third parties. Just as they respond to reviews on Google, they should “inside” ensure that the official odor is thoroughly ventilated away. Acquaintances have already been called in with COMPLETELY false claims on the phone (a total of 80 km) only to find out on site (not Lauterbach) that it was complete nonsense. To correct an incorrect calculation, the same letter was used as for the incorrect calculation and a small subordinate clause was added. An apology? Absolutely non-existent. I'm very glad that I decided not to try anymore to see if Lauterbach was an exception.

Ich war in mehreren Ämtern der Agentur für Arbeit gemeldet, aber Lauterbach ist mit Abstand der unzuverlässigste, unfreundlichste Ableger dieses Unternehmens. Ich bin froh, nicht mehr in Hessen Kunde sein zu müssen. Eigentlich könnte man diesen Standort auch dicht machen.

When I was approved for retraining two years ago, I saw this as an opportunity that I wanted to take advantage of. So I approached the matter with the appropriate commitment. Thanks to the always very good support and support from my supervisor, Ms. Liebig, I was able to complete the two years of retraining well. In the end, I mastered the final exams well and am looking forward to these new and very interesting perspectives. At this point I would like to thank the Lauterbacher team.

I would definitely like to say huge praise to Ms. Schramm from Employer Services for her great work and, above all, my big thanks for her countless help! I look forward to continued great collaboration!

Freundlich und zuvorkommend behandelt worden , ging alles sehr schnell ! (Translated by Google) Been treated in a friendly and courteous manner, everything went very quickly!

First of all: My advisor is super nice and competent! Aaaab:! My application for unemployment benefits has been in process for months now - you have to keep that in mind!! Something would always be missing or my former employer would have filled out this limited employment certificate incompletely - which is not the case since I had this certificate in my hand and every point was filled out! If you want to reach someone by phone, you go somewhere in Germany and no one can really help you. Unfortunately, the crazy thing about the whole thing is the fact: without an approved application, there is no money and without money (for me now for a good 3 months) there is no life. I think it's sick! And I am extremely disappointed with our employment agency! Actually, you should take legal action (at least at the processing site) because when you consider that there are people who have to pay for their car, their children and possibly their apartment and food with this money, things become completely different!!

I only have positive words for the Lauterbach employment agency. The lady at reception is always very friendly and helpful and the clerks were always friendly and helpful. The applications were processed quickly and the appointments were always very informative.