1/5 Vadim D. 2 years ago on Google
I
used
to
admire
the
food
and
atmosphere
this
place
provided,
however
yesterday’s
experience
completely
shattered
the
warm
feelings
that
I
had
towards
this
establishment.
The
dining
experience
was
horrible,
starting
from
the
waitress
who
could
not
get
the
order
straight,
to
the
extremely
long
times
we
had
to
wait
for
the
food
to
arrive.
We
had
to
remind
the
staff
about
the
order
quite
a
few
times
and
correct
the
deficiencies,
yet
the
impression
we
got
was
that
they
simply
did
not
care.
Additionally,
there
were
very
few
patrons
inside,
roughly
six,
not
including
the
three
of
us,
yet
the
wait
time
and
overall
quality
of
the
service
was
extremely
lacking!
To
make
matters
worse,
the
food
did
not
taste
authentic,
the
drinks
were
watered
down
and
it
took
multiple
trips
for
the
staff
to
finally
bring
us
a
meal.
The
overall
wait
time
between
the
order
placement
and
the
first
plate
appearing
at
the
table
was
over
forty-five
minutes!
Would
anyone
agree
with
me
that
such
poor
service
is
completely
unacceptable?!
Once
again,
the
place
was
not
busy
at
all
and
the
food
we
ordered
was
nothing
extravagant
and
therefore
did
not
require
thorough
preparation.
To
top
it
all
off,
the
neighboring
table
was
filled
with
a
group
that
were
extremely
rude,
loud
and
constantly
using
profanity
in
front
of
other
guests,
taking
away
from
the
enjoyment
of
other
patrons!
The
“icing
on
the
cake”
was
when
I
asked
that
my
meal
be
reheated
and
the
staff
refused
to
satisfy
my
simple
request,
all
because
their
chef
was
under
a
pitiful
impression
that
his
“masterpiece”
creation
should
not
be
subjected
to
the
customer’s
desire
to
consume
a
decent-tasting
meal.
When
we
made
several
complaints
regarding
the
subpar
service
to
the
manager,
not
only
was
the
matter
was
not
taken
with
the
appropriate
degree
of
concern,
the
attitude
of
the
staff
took
on
an
even
more
dismissive
tone.
It
was
almost
as
if
our
patronage
to
their
establishment
was
a
nuisance
and
we
were
treated
as
pests.
The
final
straw
was
the
forceful
addition
of
a
sizable
gratuity
to
the
bill.
When
I
asked
for
a
replacement
and
the
removal
of
the
sum,
I
received
the
same
exact
copy,
forcing
me
to
manually
write
in
the
total
amount,
which
I
will
ensure
that
the
credit
card
company
processes.
It
was
almost
as
if
they
were
mocking
us!
The
ill-mannered
and
completely
unprofessional
attitude
of
the
staff,
coupled
with
poor
food
quality
left
a
bad
taste
in
our
mouths
in
both,
a
literal
and
metaphorical
sense!
Do
not
give
these
folks
your
time
and
money,
I
highly
recommend
that
you
take
your
business
elsewhere!
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