I was given Pooja Tandon as an alternative because I originally wanted another psychiatrist in the practice who was more qualified but she was not taking new patients. Dr. Tandon was covered by my insurance which was great not fully covered but eh . I went to my appointment on 12/8/21, however she was one of the worst Psychiatrists I ever dealt with . The first thing I was greeted with was her attitude. She made a big deal because my Zoom camera wasn’t working and that she had other clients to get to. Even after explaining to her I needed to see if Zoom would work on my computer she said “Well I need to see you your face.“ Dr. Tandon was acting like I was trying to avoid being seen, even after expressing I was having difficulty with troubleshooting my computer issues. I stated I needed to use my phone because my laptop was not working. This “inconvenience “ was literally no longer than 2 minutes. Don’t bother going to her. She states how busy her staff and her are, but this is your job and you signed up to be a psychiatrist. Also mind you this 15 minute zoom session was $300+ thankfully my insurance covered a fraction of it , you should be doing better for your patients . The office also wasn’t able to confirm coverage when I double checked a few days before the appointment since it was too close ,so just a heads up . What I should have just said no to was when I saw her next appointment was going to be 3 months away, since I was okay. She mentioned to call the office if I needed an earlier appointment. I did that this week and that appointment was still going to be end of March . I’m a new patient you don’t know me from a hole in the wall. It was hard to reach her or her office staff. I ended up getting another psychiatrist in the office, but if any of you are thinking to go to Pooja Tandon, just don’t . Save yourself the trouble.

If i could give it a zero i would. ive called the office more than 20 times in a day and nobody ever answers the phone. I need a release for surgery and shes the only one holding up the process that cost me over 8 months of work to get to. this is without mentioning that the visit was the worst i ever been to. her staff is rude and tries to belittle you and she gets inpatient quickly. worst facility ever!!!!

I WOULDN'T EVEN GIVE ONE STAR, IT'S A ZERO. CANNOT REACH ANYONE ON THE THE PHONE. I LEFT MESSAGES FOR 3 WEEKS!!!! HAD AN APPOINTMENT AND DR. TANDON ACTUALLY HUNG UP ON ME BECAUSE I WAS HAVING TROUBLE WITH MY CAMERA. SO UNPROFESSIONAL. NEVER CALLED BACK TO SEE IF I COULD TRY AGAIN. LEFT ME HANGING BIG TIME. SAVE YOURSELF. DO NOT HAVE HER AS YOUR DOCTOR!!!!!!!!! SPREAD THE WORD. SHE SHOULDN'T BE DEALING WITH PEOPLE AT ALL 😡

Dr. Tandon is a great psychiatrist and always seeks to provide the best medication that fits your needs and neuro chemistry. If one medication doesn’t fit you can always let her know and she will go above and beyond to get you the right one. I only have one problem: they don't answer the phone. Although they try to make it up to you. You can also send a message through the Contact Us section of their website if they don't answer. If they don't answer the phone, this is my go-to method.