Pet Supermarket image

Pet Supermarket

Pet store Pet supply store

Chain with brand-name pet supplies, including toys, food & products for health & nutrition. People often mention store, staff, helpful, friendly, Great, knowledgeable, great, pets, prices, animals,


Address

13860 N Cleveland Ave Ste A, North Fort Myers, FL 33903

Website

storelocator.petsupermarket.com

Contact

(239) 995-8880

Price rating

$$ $$

Rating on Google Maps

4.40 (736 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 8 PM
  • Tuesday: 9 AM to 8 PM
  • Wednesday: 9 AM to 8 PM
  • Thursday: 9 AM to 8 PM
  • Friday: 9 AM to 8 PM
  • Saturday: 9 AM to 8 PM
  • Sunday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: store (31) staff (19) helpful (18) friendly (17) Great (14) knowledgeable (11) great (11) pets (10) prices (10) animals (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jorge S. 2 years ago on Google
    I was able to buy a skinny pig there. The family loves him.

  • 5/5 Amanda M. 1 year ago on Google
    Employees are friendly the store is cleaned and nicely stocked they usually always have exactly what I'm looking for and if they don't have an exact match they have an adequate replacement.

  • 5/5 Joshua K. 1 year ago on Google
    The staff was very knowledgeable and kind. Thank you for the good experience I had in this store.

  • 5/5 Roberto A. 2 years ago on Google
    We took are daughter here to see animal's and get some treats for are cat the staff was very friendly and allowed her to interact with the animals very patient and answered all questions to the best of there knowledge overall it was a great experience would return with my daughter again and also get more treats for zeus..have a blessed day

  • 5/5 Darin G. 1 year ago on Google
    Wondering staff and a wide variety of pet items. My dog only eats Taste of the wild brand of food and this is the only store I can always count on to have my pets needs. Highly Recommend!

  • 5/5 tamara c. 1 year ago on Google
    First time aquarium owner. The store manager Chuck helped us out and was the most knowledgeable, caring, and friendly pet store worker I've come across.

  • 3/5 Trin 1 year ago on Google
    This place is pretty good for a pet store. although, I would do your own research or even join a facebook group about the animal you are considering getting before getting it because pet stores still don’t offer the best information but, animals from here are pretty well taken care of. We got a guinea pig from here and they told us her gender wasn’t guaranteed and then she popped out some babies for us😅. We aren’t upset in the slightest but a lot of people would be so just a small heads up!

  • 5/5 Jim L. 1 year ago on Google
    Great place....super dog grooming...friendly staff...

  • 1/5 Kitty L. 2 years ago on Google
    New manager here she's very rude and disrespectful she doesn't know anything about the animals you ask her a question she doesn't even know anything about the fish or at the reptiles or anything why would you run up store if you don't know anyting she says the hamsters are aggressive and you're not allowed to touch them then then she barked at me just because I was petting the hamsters and she said oh they're mean don't touch them well that you don't want anyone touching them put a sign on it so you don't pick them up every other pet store or Pet Supermarket I've been too they let me hold the rodents and every animal here they don't let you know anyting very disrespectful owner

  • 5/5 Lamar A. 2 years ago on Google
    Every time I'm in Pet Supermarket I learn something new that helps me with my pets. The associates are all extremely helpful and smart.

  • 5/5 Nathan W. 1 year ago on Google
    The atmosphere is very pet friendly the staff is very knowledgeable and nice they will be gladly to answer any question I will gladly recommend this establishment to anybody new to Florida and who has pets

  • 5/5 Kathy H. 2 years ago on Google
    I went in there about 2 weeks ago i got a new puppy and had help from a wonderful lady named Jade could not ask for any better Assistance Everything she told me to do and to get Was so helpful thank you will return💯

  • 4/5 Tiffany M. 2 years ago on Google
    It's small and convenient. Has everything that would be considered a basic necessity. Lots of great startup tanks! Absolutely love the animals that they sell plus they look super cared for and that's a bonus! I wish that was a little bit more friendly and willing to help but the store is always clean and well kept!

  • 3/5 Cathy C. 2 years ago on Google
    Still a nice place. But was looking for something to help my cat's dry skin. There was not one product under $10.00. Since I've not worked for 14 months because of this Pandemic, I found a home made remedy - oatmeal ground fine and mixed with water. Another remedy is extra Strength Benadryl Gel for under $7.00. A store pharmacist suggested it - she is not an animal pharmacist, but said this will keep animal from licking and chewing hot spots and won't harm them if they happen to lick a bit. I rubbed it on his back. It calmed him down. I suggest if you use oatmeal and water to put kitty in bathroom for fifteen minutes so cat won't run amok through house. Bathroom easier to clean. Note to Pet Supermarket: lower prices you'll sell more!! People without jobs that have pets want to take care if them also as they are part of the family!

  • 5/5 Virginia D. 2 years ago on Google
    Super nice assistant manager on duty, took my pup. He loved his treats!

  • 5/5 John M. 2 years ago on Google
    Great pet store. Employees are super nice and helpful. Great selection of dog food, treats and toys

  • 5/5 Kimberly W. 2 years ago on Google
    My Cadie is always welcome there.very friendly employees

  • 5/5 Char 2 years ago on Google
    The staff is always very helpful, the store is clean, and the prices are reasonable.

  • 2/5 John V. 3 years ago on Google
    If your not knowledgeable about what your going in for, and it's living, chances are any info from the employees will result in said living thing dying. Spent almost 40 in fish to lose most of them following their direction. Just do your homework

  • 5/5 tonibael 11 months ago on Google
    The store manager is really friendly. The staff is very helpful. The place is very clean. 10 out of 10 would visit again

  • 4/5 Bryce C. 8 months ago on Google
    Friendly and knowledgeable staff! Prices weren't terrible and a very nice selection of animals!

  • 2/5 DP 6 months ago on Google
    Decent store, however prices for some fish and invertebrates are very very high compared to other pet stores.

  • 5/5 Lori K. 5 months ago on Google
    Great experience today at pet supermarket in n.ft.myets with Kayla. She was very friendly and helpful. She's a keeper!!!

  • 1/5 Cara G. 5 months ago on Google
    Michelle at this location has got to be one of the rudest people I have ever experienced. We have been trying to adopt one of your cats for going on two months now. We went into the store now for the 3rd time and ask Michelle to call whomever is in charge of doing the adoptions and she said she was unable to because they were working then we asked to leave our phone number and she just walked away. We even offered to adopt both of the cats because they grew attached to each other. At this point I think you guys would just rather keep the poor cats in the small cage for the rest of their lives instead of in a loving spacious home. What a joke.

  • 5/5 Ruth M. 1 year ago on Google
    Loved that they had ghost shrimp when NO ONE ELSE did.. customer service ok .. good selection of aquarium supplies, which is good for Pepe! Will be visiting again

  • 5/5 Travis G. 11 months ago on Google
    They stock a great selection of pet foods, necessities and accessories. Staff are kind and knowledgeable, providing great advise and a relaxed shopping experience

  • 5/5 Candi K. 10 months ago on Google
    Very friendly and helpful. I shop there often.

  • 5/5 Anita A. 1 year ago on Google
    Extremely helpful staff, well stocked and reasonable prices. Friendly atmosphere to humans and pets!

  • 5/5 Tasha S. 1 year ago on Google
    Staff is always helpful and respectful, knowledgeable with animal questions one of the cleanest stores for your animals,doesn't smell ever they take great care of there animals as well as there customers,staff there all deserve a raise they are worth keep up great work all

  • 5/5 Deborah W. 3 years ago on Google
    The staff is always friendly and helpful.

  • 5/5 Kimbra D. 1 year ago on Google
    My dog got a chicken bone and I had to really fight her on taking it away. So I went to Pet Super Market to see if they had anything similar. There was two people at the register. So I just asked both. One girl.was new , it was her first day. The gentleman training her said he'd be right back to help. So the new girl helped me. I found a few things to try because my dog is picky. I then asked thier policy on returning the unused portion, they said as long as I save the receipt. The new girl was really helpful. I never saw the man again. He went in the back and never returned until I was checking out.

  • 5/5 lynda l. 11 months ago on Google
    They are so helpful and make you feel like you are appreciated as a customer. Thank you pet supermarket!

  • 5/5 Bobbi E. 1 year ago on Google
    Knowledgeable employees. I would not hesitate to recommend this store to anyone

  • 4/5 Mike D. 1 year ago on Google
    I went there and when I had questions I had a nice person answering my questions. And now 6 hours later I have results from them and my own thoughts. Worked out

  • 4/5 Dustin B. 1 year ago on Google
    Great selection of pet supplies. North Fort Myers store is clean and well ordered. As a chain Pet Supermarket's prices are a little higher than you'll pay at other chains, but if you're nearby they are worth a stop.

  • 2/5 Regular G. 1 year ago on Google
    Probably because they work at a pet store they think they have knowledge not available to the consumer but they don't and they just come off as arrogant.

  • 5/5 Charity D. 1 year ago on Google
    I love all the animals in there, especially the ferrets I have always wanted one.

  • 5/5 Sandy M. 2 years ago on Google
    I really like Pet Supermarket. I buy my frozen fish food here. Occasionally some fish. Always treated well. And it's clean at the Cape Coral store.

  • 1/5 Carol B. 3 years ago on Google
    Did not like the pizza or sandwich it was dry and found and they saying like hardly any meat on it for cheese or sauce

  • 5/5 Kasey W. 3 years ago on Google
    I love going when they have buy one get one you can save a great deal of money

  • 5/5 Teri T. 3 years ago on Google
    Great place pet friendly. I like the prices. Hand sanitizer upon entry.

  • 5/5 alex g. 3 years ago on Google
    Awesome prices and great service

  • 4/5 Alexander O. 3 years ago on Google
    The people are nice and helpful

  • 5/5 Carol M. 3 years ago on Google
    Friendly and helpful staff

  • 5/5 Wesley W. 3 years ago on Google
    Very friendly staff and they care about your pets

  • 1/5 Yoi 3 years ago on Google
    👎👎👎👎👎👎

  • 5/5 Marc C. 3 years ago on Google
    Great pet place

  • 4/5 Patricia F. 3 years ago on Google
    Out of what I needed, but pleasant.

  • 5/5 vicki b. 3 years ago on Google
    Love the staff very caring for you're pets!Good quality product's at an affordable rate,find tons of stuff for all variety of pets from birds,cats,dogs,fish&many more!!!Totally recommend this place for all your pets needs!

  • 2/5 David J. 3 years ago on Google
    We were in the shop a good 40 minutes pacing back and forth the front of the feeder fish and crickets, there wasn't really a whole lot of people in there. A couple times I even raise my voice to get someone's attention they all seem too busy to help us. We weren't in an extreme hurry I was trying to be patient, customer service at this place is absolutely horrible.

  • 5/5 Diane E. 3 years ago on Google
    Great place and wonderful people. Prices are good to.

  • 5/5 Killer_Bat 3 years ago on Google
    Great store, helpful staff, good prices and a wonderful perk program highly recommend

  • 5/5 Connie K. 3 years ago on Google
    Our go to pet everything! Friendly, knowledgeable, accommodating staff. This location is on the rise/turning over.

  • 5/5 Krystal T. 3 years ago on Google
    Very friendly staff and very knowledgeable and the fact that sanitation was a persistent requirement to enter the store was even more reassuring that this will always be my store as long as I'm a Fort Myers resident for all my pet care needs. Thanks Mr. Robert & Mr. Richard.

  • 5/5 Mandy D. 3 years ago on Google
    I adopted 2 female kitties from these guys! I have never had female cats and the 2 I got needed to be adopted together. They love their new home! Sweetest girls ever. The manager helped us and he directed us to the food they have been eating. We bought EVERYTHING we needed to invite them in our home. The manager knew his products and gave the best recommendations! We are so happy to have stopped in that day and we will continue to shop here for Faith & Grace! ❤😻

  • 5/5 Angelika D. 3 years ago on Google
    Friendly , polite, answers all my fish questions even when I don’t know what to ask.

  • 5/5 Sun S. 3 years ago on Google
    Employees are very friendly and knowledgeable with their products even to the point where they walk you through the store and show you where the items are that you need for your pet 👍🏼👍🏼...That night my PiGGiE slept comfortable 🤗

  • 5/5 Ryan S. 3 years ago on Google
    Great service and prices

  • 4/5 fishinghands s. 3 years ago on Google
    Kind, courteous and helpful staff.

  • 5/5 Nathan C. 3 years ago on Google
    Best staff is at this store

  • 5/5 Cathy M. 3 years ago on Google
    Great employees

  • 1/5 Donna W. 3 years ago on Google
    I am extremely concerned when I was there last week that no employees were wearing masks. With the current numbers on the rise in Florida, this should be a priority.

  • 5/5 Leonie K. 3 years ago on Google
    The sales personnel were very helpful & knowledgeable the store was well stocked & organized ..

  • 3/5 Eleanor D. 3 years ago on Google
    Not a lot of selection

  • 4/5 Michael T. 3 years ago on Google
    Awesome place clean and friendly place

  • 5/5 janet m. 3 years ago on Google
    Service was great all fish are still alive

  • 5/5 Dawn M. 3 years ago on Google
    They are very helpful, and always have a cheerful disposition. I love to see how clean the bird cages are, and that the store is clean also. Thank you for your excellent customer service.

  • 5/5 Laurie D. 3 years ago on Google
    A great small pet store with ample supplies for all animals! Unlike the BIG pet store people down the street. I'll choose them for all my pets (fur and feathered) supplies from now on. Thank you Pet Supermarket!

  • 5/5 June H. 3 years ago on Google
    Had my order ready and waiting when I called it in. Prompt and friendly. Took time to tell me about adoptable cats!

  • 5/5 Kelly B. 3 years ago on Google
    Great pet store. Friendly employees. And some of the cutest cats up for adoption there.

  • 5/5 Melissa H. 3 years ago on Google
    Great employees, prices & atmosphere

  • 5/5 Baccadragon63 3 years ago on Google
    Great place to shop

  • 5/5 David's Painters L. 3 years ago on Google
    Very good

  • 5/5 Jerry s. 3 years ago on Google
    We went and found the things In need for our new family member,also it was time to close the store and they wait for us really calm and helpfully,also we print or (ginger)name in they'r printing machine for 2 tokens,great store.

  • 3/5 John H. 3 years ago on Google
    Not very exciting. Prices didn't help much. John H.

  • 4/5 Mitch A. 3 years ago on Google
    Toys fir the cockatoo


Call (239) 995-8880 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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