3/5 Bob C. 3 years ago on Google
I
want
to
love
this
place,
I
really
do.
Food
is
terrific
the
place
has
been
cleaned
up
and
really
looks
nice.
The
owner
is
engaged
and
hands
on.
I
will
come
back
for
a
third
visit,
and
if
things
are
better
I
will
change
my
score.
The
problem
is
the
service.
The
problem
with
the
service
is
the
wait
staff
attitude.
And
that
problem
starts
with
management.
I
caught
a
glimpse
of
that
attitude
when
the
owner
was
on
the
mic.
That
exact
same
attitude
was
reflected
in
all
the
male
staff
(there
are
several
females
working,
that
I
did
not
that
same
vibe
from).
A
very
blatant
“This
is
the
way
it
is
and
if
you
don’t
like
it,
that’s
too
bad”.
The
waiter
was
single-task-focused,
he
would
take
an
order
from
a
table
go
execute
that
order
then
come
back
and
get
an
order
from
somebody
else
and
then
go
get
that
taken
care
of.
He
would
not
tend
to
more
than
one
thing
at
a
time
and
my
wife
literally
had
to
stand
up
and
block
him
to
get
our
drinks
refreshed.
The
dirty
dishes
stayed
on
our
table
for
over
a
half
an
hour
after
we
finished
eating.
Multiple
empty
tables
with
dirty
plates
and
glasses
were
throughout
the
dining
area
while
the
waiter
sat
at
the
back
empty
dining
area
on
his
phone.
Even
when
he
was
up
and
going,
most
of
those
tables
stayed
dirty.
The
bartenders
both
basically
said
what
they
felt
like
without
any
regard
to
conventional
service
boundaries.
The
entire
time,
the
owner
is
present
and
part
of
the
situation.
It’s
very
obvious
the
staff
is
very
secure
in
their
position
and
how
they
handle
things
and
that
the
owner
condones
this.
That
being
said,
The
staff
does
work
together.
They
are
basically
pleasant
and
want
to
do
a
good
job.
They
simply
lack
the
proper
guidance
in
setting
good
service
standards.
Much
has
been
said
about
the
food,
good
things,
because
the
food
is
really
really
good.
Also,
the
owner
is
putting
out
some
money
for
some
superior
entertainment.
This
restaurant
has
the
potential
to
really
dominate
Marinatown
and
become
the
go-to
place
of
the
area.
I
will
try
them
out
again
in
a
while.
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